paramountplus.com Reviews 

I constantly have to exit out of the app and login again because it freezes skips and glitches, the dubbing is constantly off, no matter what platform I use to watch it whether it's through our Smart TV or through the fire stick or another streaming box, it doesn't seem to matter, it still sucks, it won't play a full show without having issues. I have fast and reliable internet so I know it's not our internet connection because everything else we watch works fine. If you try to rewind 5 or 10 seconds it goes back one or two minutes at a time it's literally the worst app other than peacock that we subscribe to. Complete trash, just give up on your app and let companies like DirecTV, handle all of your shows, they know what they're doing, it would make people much happier you money hungry greedy company! Customers are why you exist, duh!

What an absolute pile of garbage this app is keeps crashing, glitches, stop and restarts . I mean for £10 a month at least Richard
Turpin worth a mask . Paramount get your act together. I’ve cancelled my subscription

Love some of the programs. The lag and atrocious interface makes it extremely frustrating. Perhaps they need more bandwidth, Prime had a similar lag issue for a month or so some time back. However the interface issues could be a direct result of the absolutely horrible lag,
Reminds me of dial up services back in the day.

I would give a zero if it would let me. The internet connection problems during commercials is ridiculous. Y'all need to fix this issue. If I wasn't dedicated to the few shows I watch on here I would do away with Paramount! Fix your problems, do better, this is ridiculous!!

They suck all it dose is buffer and doesn't work sad I can't see some of my shows they need to go back to peacock this is the worst app I ever had tubi free and works great.

I continuously get internet error codes. After spending hours with my internet company, we figured out it wasn’t an internet issue and apparently no one at Paramount knows how to fix it either. If I could have given 0 stars I would have.

I went online today and saw that Paramount plus took their monthly membership charge out of my bank
Account WITHOUT MY AUTHORIZATION OR NOTIFICATION. I have other accounts that I use with auto withdrawal and they ALWAYS NOTIFY ME 2-3 DAYS IN ADVANCE. BUT, NOT PP+. SO I FILED A DISPUTE WITH MY BANK AND CLOSED MY PP+ ACCOUNT. BUYER BEWARE PEOPLE!

Useless company. I used to pay them to watch Stephen Colbert, but then vanity and politics and money changed the company from great to evil. Not a penny even for South Park.

I called in because I was having a problem I have the paramount plus app and I wanted to surprise my brother by paying for the app for him and signing him up I purchased the service and paid for the essential services. i created the account and gave him his password and username because the payment was coming out my account when he tried to login it said could not verify a account So i called in on the 18th of June to speak to a representative they hung up on me twice and then the third time when i called the representative picked up the phone and just laid it down without saying anything. I have yet to to get this straightened out they don’t want to give me a refund back These companies are just doing anything they need to be fine if they can’t fix the problem that a customer call in for

This review is on the application features. Like all the other streaming applications/channels browsing the suggested content needs improvement. It's frustrating when you are looking for something new to watch in the suggested content and keep scrolling past items you've previously seen or are in your "continue watching" section. Providing users with the ability to hide previously viewed or rated movies and tv shows from suggested content would be a great improvement.

You can’t even stream anything from this app. You sign up for it, they gladly take your money then you can’t watch anything. This is my second time signing up for Paramount and I cancelled it the first time because of the same problem. I was hoping they would have it fixed by now but obviously they don’t care about their customers. Canceling again to never return.

Garbage still get ads even if you pay for the ad free version someone at paramount needs to understand the concept of AD FREE

It’s unfortunately a really terrible app. It’s very glitchy far too often and even if you pay for no ads, you still get ads. That’s honestly not OK because they’re essentially stealing from you. Sadly, not a good app.

Avoid Paramount+ If You Expect Reliable Service or Competent Customer Support

I signed up for Paramount+ for one reason: to watch a live UFC event. I paid, created my account, and expected the service to work. Instead, I was locked out of my account and repeatedly received login errors when the event started.

Thinking there was an issue with my registration, I signed up again and was charged a second time. Despite paying twice, I never gained access to the service and completely missed the event I subscribed to watch.

What followed was even worse.

Customer support was painfully slow, difficult to reach, and seemingly incapable of understanding the issue. Every new agent appeared to start from scratch, forcing me to explain the same situation over and over again. Multiple agents focused on cancellation requests instead of addressing the actual problem: I had paid for a service that I could not access.

The support system itself was broken. File uploads failed with network and file type errors. Chats stalled for long periods. Messages were marked as “Seen” and then ignored. Agents repeatedly claimed they could not locate charges even when payment receipts were provided. One charge was refunded, but another charge could not be found despite documented proof of payment.

The most astonishing part is that nobody could tell me how many accounts had been created under my information or whether future charges would continue. Imagine paying for a service, being unable to log in, missing the event you paid for, getting charged multiple times, and then having customer support tell you they cannot find the account or transaction.

This wasn’t a minor inconvenience. It took days of screenshots, receipts, repeated explanations, and wasted time to get partial resolution. The issue still wasn’t fully resolved because Paramount+ could not account for all charges associated with my information.

I’ve dealt with many streaming services over the years. This was, without question, one of the most frustrating customer service experiences I have ever had.

If you’re subscribing for a live event, be aware that if something goes wrong with your account, you may spend more time fighting customer support than actually watching what you paid for.

Paramount plus is the biggest piece of shit network out there.
No other app we have freezes as much , if , it doesn't just go to a blue screen , or , go to another show completely.
Do better Paramount , it not like we are trying to stream from Mars !!
I can't give you only one date as it happens several times a week all year long !!

They are a greedy company! My streaming charge renewed today and I cancelled. I asked for a refund after subscribing since 2022 and they refused over $9 they now no longer get any of my business. I was planning to renew in the fall for football, but will no longer being doing that. Do not subscribe to their service because they care more about $9 than keeping a customer.

I am incredibly disappointed with Paramount+. While they make the subscription process completely seamless, trying to unsubscribe is a nightmare. It feels like they deliberately hide the cancellation options to keep charging you.

Furthermore, their platform and customer service are not interactive at all. They do not care about user feedback or resolving actual customer issues; the company only communicates on their own terms and ignores what the consumer actually needs. When you finally do reach out for help, you are met with some of the worst customer service I have ever experienced. Save yourself the headache and stay away.

Paramount+ is the worst streaming service out of the five that I have. And they don't seem to care. There is more advertisement time than there is content when you're watching Paramount+. My one year contract with them expired and they just locked me out no notice, no emails nothing just locked out no offers to continue my service nothing. This company is a piece of shit I strongly recommend that nobody use them unfortunately they have content that I like which hopefully other people will pick up because artist should not work for them. Do you hear me class a artists? Do not work for Paramount !!!!

What a total waste of time and money. The company obviously doesn't care about it's customers as there are very very few new programs and even less new films. Terrible. I would definitely NOT recommend this service.

I pay monthly for Paramount plus. I was trying to watch the UFC fights tonight but they all the sudden decided to ask me for a 4 digit code that literally does not exist.
I easily have been able to click and go right to watching Paramount plus but today they changed everything.

I even tried to reset my password but was never given or offered to change a pin lol.

I simply do not care for this company.... I will never pay for their services again and most certainly canceling.

I just wanted to watch UFC fights at my house that I was promised.
HBO would never do something like this.