Parcel & Stone Reviews 92

When it comes to proposals, the selection and purchase of THE ring is stressful by nature. There are so many areas to consider; the 4 C’s, other diamond characteristics, along with your future fiancé’s preferences. I needed help processing my order and Jonathan was super helpful and worked with me every step of the way. I truly appreciated his oversight throughout the process. He made a stressful purchase that much easier to handle. The ring is exceptional and the compliments continue to pour in. A big thank you for outstanding quality, cost and service! I will be back! :)

Not only was the price on the stone I purchased substantially lower than anyplace else, but the level of customer service was exceptional. Jonathan at P&S worked with me to meet my deadline, and even upgraded my shipping to ensure there was nothing left to chance. Responses within minutes to any and all concerns, it really doesn't get any better from an online retailer, especially for a purchase that is this important.

So after an incredibly long search for the perfect ring, I finally found it at Parcel and Stone! I looked at many "big name" jewelers but was just not happy with any of their designs or with their prices. After finding Parcel & Stone, I contacted them and was put in touch with Jonathan who was incredibly helpful. I had chosen a center diamond and he helped guide me to the perfect halo setting that they custom made for my diamond! I was able to put together a custom ring with a larger diamond that looked much nicer than anything I could have gotten at some of the bigger name stores. Plus, it was custom made! I am so thrilled with how the ring turned out and am incredibly thankful that I found Parcel & Stone. I highly recommend them to anyone looking to create an incredible engagement ring for their special someone!!

After running myself through an extensive and exhausting diamond search/education process over the course of a year I found several diamonds on Parcel & Stone that I liked. I started a chat with one of their representatives (Carrie) who was absolutely amazing. She helped me weigh all of the different options and talked about the benefits of each one, offering her opinion and help instead of pushing a sale. When it came to the setting, I wanted something not available on their site. Carrie took my feedback to a designer and had exactly what I wanted made. After that, the order was finalized! I could not be happier with the final product -- It's exactly what I wanted to buy, and more importantly, exactly what my fiance wanted as well. The product is amazing, and the service I received was absolutely outstanding.

not a good experience, pushing hard to close the deal but forgot to address important aspects, initially recognized mistake and promised to make whole and I kept working with him but continuously changed the terms of the deal to the degree that I could not in good conscience do business with

Wow, what can I say. I am the type of person that cares so much about customer service and its something that is what I look for in making any purchase. I couldn't have found a better person to assist me, Jonathan was above amazing, I can speak for hours on how he guided me through every step and I never felt pressured and Jonathan was as sincere as they come. I ended up getting a loose diamond, and couldn't be more happy with it. Once I got the diamond I took it to a well known jeweler for his opinion on the diamond, he told me it was a great deal, he told me he couldn't sell me anything better than that. I would go back to Parcel and stone and recommend it to everyone I know. but make sure you talk to Jonathan, although I imagine everyone is great. Parcel and Stone, you guys made it all easier for me. Thank you.

I am very happy about the price and quality of the purchase. Design of setting was exactly what my now-wife was looking for.

Excellent and responsive customer service, especially when following up with my requests regarding my purchase.

I have already recommended Parcel & Stone to my friends!

I came upon Parcel and Stone while letting my girlfriend pick out her engagement ring. She found exactly what she wanted and so we placed the order. I did a little bit of research before placing the order and I will admit that I was a little on edge about spending some a mass amount of money. However, their customer service is amazing. I can honestly say that I haven't had such good customer service in a long time. I'm glad that I ordered through this company and wish they would last for years to come.

Parcel and Stone is a great company, and I will most definitely use their services again in the future when I purchase wedding bands.

I began my search for an engagement ring by searching for a diamond. That’s when I first found Parcel and Stone. They had a great selection and competitive pricing for the quality of stone.

I then happened to find a setting I liked on their website, but I ran into a problem. I needed the ring by a quickly approaching date in order to carry out the proposal as planned. The setting I had decided on was a designer setting and there was no guarantee that I could receive the completed ring on time because of time constraints placed by the independent designer. I called Parcel and Stone and started working with Johnathan, a sales manager there, on a solution. We ended up working out a plan to design a custom ring.

I was placing a lot of trust in a company that I had never worked with before, and so, was understandably nervous about the entire process. However, Parcel and Stone made sure to keep in contact with me constantly and let me know what was happening every step of the way. It put me at ease and assured me that Parcel and Stone knew what they were doing.

The ring turned out better than I could have ever imagined and arrived well before the date I needed it by! I still can’t believe how incredible it all turned out and how helpful Parcel and Stone was throughout the entire process! My fiancée approves too!

I would 100% recommend parcel and stone to anyone looking for an engagement ring. Jonathan saw to it that everything was taken care of and delivered on time. I was in a bit of a time crunch. My plan was to propose on vacation a Jonathan made sure that was possible! Thanks again!!

Prompt customer service. No bait and switch tactics. Every time I called, the phone was immediately answered by a person. I ordered on a Friday and my diamond arrived the next Friday. The customer service understood how important it was to me and made it a priority. That was fast considering it came from the other side of the world. Their inventory was large and they have access to many diamonds. I looked after I purchased and no other online retailer has anything close to the price (at least $300 more) for the same "C's". My fiancee loved it and I paired it with an antique setting. Could not have been happier.

At first, I didn't know anything about ordering a diamond online. I thought you would go to stores and have to compare prices and see the best deal you could get at a store. I started checking out websites and came upon Parcel and Stone. Parcel and Stone wasn't as well known as other websites online but had great reviews. The website has a large selection of diamonds, wedding bands and engagement rings. The prices were very competitive compared to stores or other websites. I was very satisfied with the communication, delivery and product that was delivered. I was suggest Parcel and Stone to all those looking for future rings, diamonds and wedding bands.

My journey to find the perfect ring has been a stressful one until I found Parcel & Stone. I took my lady to every retail stone in a San Diego county and a few more in Los Angeles to get a feel for what she liked. After narrowing it down to the style she wanted I wanted to make sure I got a good deal but didnt want to sacrifice quality.

I stumbled upon Rare Karat trying to find the perfect stone. The best cuts, color and clarity seemed to be from a new retailer called Parcel & Stone. I looked up reviews from every site I could find and still I was extremely skeptical about buying jewelry online sight unseen. Honestly, I so scared of getting ripped off. I messaged them and Jonathan offered to speak on the phone. After a slew of questions, which were answered with top notch knowledge and professionalism, I had the peace of mind I needed to go thru with my purchase. I placed my order June 6th, 2018 with an expected delivery date of July 3rd. 12 days later I got word that it was being shipped out. Opening my package, which was very discreet, I was so nervous. As I opened the box the ring sparkled like nothing I had seen in stores. I cant wait to pop the question with the confidence of an AMAZING ring!! I'm so thankful to have found these guys and I dont plan on ordering from anyone else in the future.

I was at first skeptical of using Parcel and Stone, but their customer service was very friendly and helpful as was the ease of purchase. It took a little while to receive the diamond, but once it shipped, I got it within a day and I am extremely happy with my purchase. I got exactly what I ordered and I would buy through Parcel and Stone again.

Love everything about Parcel and Stone. I found an amazing deal on a loose diamond and decided to pull the trigger. They had staff I could chat with online that were able to answer any questions I had. They kept me constantly updated on the shipping of my diamond. Once it arrived I was shocked at how beautiful the diamond was! I would recommend them to anyone!

I ordered from Parcel & Stone after finding one of their diamonds on Rare Carat. I found the pricing was the best I had seen anywhere online (BlueNile, Brilliant Earth, and several others. The ordering process was very smooth and they really take the worry out of an online purchase with included Fedex Overnight shipping, discrete and secure packaging, and a beautifully simple jewelry box that showcases the ring.

I would encourage anyone considering purchasing a diamond/ring to buy with Parcel & Stone.

Being one of the most important purchases of my life, I was naturally apprehensive in dealing strictly with an online company. In the early stages of researching the information seemed overwhelming and any human interaction via online chat was super cold and robotic. My concerns were only amplified and I became discouraged, that is until I began dealing with Parcel & Stone.

I found a stone I really loved and upon requesting further information I was personally reached out to by one of their sales managers, Jonathan. He was not only supportive, but incredibly helpful in alleviating concerns and executing the transaction. He made sure every step of the way made me comfortable, did not apply any pressure and provided the human experience I required.

I would urge anyone in this position to reach out to them for assistance. The experience on this end allowed me to focus on actually enjoying the process and I will always be grateful for that.

I loved working with Parcel and Stone. It was very easy. Very reliable. Provided an amazing price. Couldn't be happier with my purchase.

I will be honest, at first I was quite hesitant using parcel and stone for such a large purchase. They were a newer online company with limited reviews but after speaking to one of the sales representatives they made me feel at ease. The entire process from start to finish went without any flaws and when the ring was delivered I was astonished. After receiving the ring I brought it to a local jeweler to confirm my purchase and it was appraised for more than parcel and stone even appraised it for. The ring was given yesterday to my now fiancé, she loved it and she has received nothing but compliments. Thank you for your help and may this review put others at ease!!

TOOK 3 weeks to come in. It is stunning. So satisfied!!