In this day and age it is really quite impressive developing such a truly awful app, it's almost as if they tried to make the user experience bad. The problem, of course, is as parents we are forced t... See more
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useless app if you got more then one child. you can not add a another child. parentmail should it been known that you need to open another account with a different email otherwise it will never accept... See more
Terrible application. Not user friendly. Difficult to use. Impossible to search. I have over 400 unread messages, good luck with sorting this. School claims this is the best tool on the market. Very h... See more
Company replied
Example of utter computer science incompetence. It uses unique index on accounts based on phone, not on the account ID - your mail. As a result you cannot have accounts for two children with the... See more
Company replied
Company details
Written by the company
Please note: This page is for schools to review the ParentMail product. If you are a parent, please contact your school directly and they will be able to resolve the issue for you. ParentMail was formed in 2001 and was the first company in the UK to offer schools a new, modern way of communicating with their parents. As well as schools, we also help nurseries, playgroups, children’s clubs and colleges – over 6,000 organisations now use ParentMail to communicate to and collect payments from over 3.5 million parents.
Contact info
United Kingdom
- feedback@parentmail.co.uk
- parentmail.co.uk
1.7
Bad
445 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Essential & necessary communication tool.
I am impressed with all the updates keeping the parents in the loop, giving parents piece of mind, I also find it very vigilent in safe guarding our children against any potential risks so I feel it is an essential & useful tool.
December 5, 2017
Unprompted review
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great a*
easy to keep in contact with school and keep updated with events , also to pay lunches and trips is so much easier . recommended with ease .
December 5, 2017
Unprompted review
Easy to use
Easy to use, great for paying for trips etc.. saves having to Rumsfeld around for change!
December 5, 2017
Unprompted review
Great facility …
Great facility and avoid important papers being lost or forgotten in school bags = and at home!. Useful to be able to check back on old messages.
December 5, 2017
Unprompted review
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Love this parentmai
Love this parentmai, this will make it easier for parents instead of giving cash to the kids. And this is easy to set up.
December 5, 2017
Unprompted review
System works well
Works really well and I like being able to go back and see previous messages easily
December 5, 2017
Unprompted review
Amazing service
Amazing service, useful for all updates and makes it easy to stay in touch with whats going on inside school
December 5, 2017
Unprompted review
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Easy to use app and great way of …
Easy to use app and great way of knowing whats going on within the school.
December 5, 2017
Unprompted review
A great connection between school and home
A great connection between school and home without sending all the paper letters in bags to be forgotten and screwed up! I love being kept informed about all events. And it's so easy to pay for everything instead of cash
December 5, 2017
Unprompted review
Excellent service love keeping up to …
Excellent service love keeping up to date on my sons learning and events that take place at the school very informative
December 5, 2017
Unprompted review
I really love this app
I really love this app, it s really helpfull for information between parent and school.
December 5, 2017
Unprompted review
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A fantastic platform
A fantastic platform, allowing me to make payments, check school information and reduces the need for copious amounts of paper letters to be printed and sent home.
December 5, 2017
Unprompted review
It would be helpful to be able to text …
It would be helpful to be able to text the school and also inform of absence via parent mail other than those minor issues it's very helpful to have info at your fingertips via the mobile app.
December 5, 2017
Unprompted review
Straight forward
Easy to use and well set out. Only issue is the text messages also go straight to my phone, so I get double the notifications.
December 5, 2017
Unprompted review
I really think parentmail is …
I really think parentmail is beneficial. Constantly in the know with events that are going off at school.
December 5, 2017
Unprompted review
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Working mums
As a working mum it's a way of dealing with my daughters schooling in an easy, accessible way. Love it.
December 5, 2017
Unprompted review
Easy access to all the information I …
Easy access to all the information I need. With two children in different schools its invaluable for keeping all important details organised.
December 5, 2017
Unprompted review
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