I never received my product and they dont seem to believe me.... I emailed them and advised them about my disability also and that I cant process stuff as thye asked me to sign and declaration documen... See more
Company replied

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I never received my product and they dont seem to believe me.... I emailed them and advised them about my disability also and that I cant process stuff as thye asked me to sign and declaration documen... See more
Company replied
Good deals and although you can’t really track your orders on their website nor they send you a confirmation that the orders were shipped, it arrived after a week. And the perfumes I got are really le... See more
Excellent, would definitely recommend, good prices pretty quick delivery. Have ordered from them a few times, haven't had a problem.
Rapide et efficace - I ordered some perfume as a gift - it arrived well packaged and delivered by courier.
Bienvenue chez parfumdreams – WHERE BEAUTY COMES TRUE. Ici, tout tourne autour de vous – votre look, votre style et vos moments de bien-être. Depuis 2004, notre boutique en ligne réunit les passionnés de beauté dans 15 pays et apporte inspiration, tendances et produits préférés directement chez vous. Et depuis 2018, nous sommes fiers de faire partie de la famille DOUGLAS. Notre mission est claire : apporter la beauté dans votre quotidien. Car se sentir belle et bien dans sa peau ne devrait pas être un luxe ni un privilège, mais un moment de soin personnel que l’on s’accorde chaque jour, sans compromis. Et puisque la beauté est aussi unique que chaque personne, nous célébrons cette diversité jour après jour. Que la beauté soit pour vous un maquillage naturel ou audacieux, une routine de soin pour votre peau et vos cheveux, ou un parfum qui reflète votre personnalité – quelle que soit votre vision de la beauté, nous sommes à vos côtés avec passion et expertise. Vous cherchez de l’inspiration pour votre routine de selfcare, souhaitez découvrir les dernières tendances ou simplement renouveler vos essentiels beauté – maquillage, parfum, soins et plus encore – tout en profitant des meilleurs prix ? Alors parfumdreams est l’endroit idéal pour vous ! Dans notre boutique, vous trouverez plus de 600 marques de beauté telles que Prada, Montale, Lancôme, Armani, Kérastase, Shiseido et Yves Saint Laurent, avec un large choix de produits – des classiques incontournables aux nouveautés tendance, sans oublier des parfums de niche exclusifs. Vous y trouverez tout ce dont vous avez besoin pour votre look et vos rituels de bien-être personnels – à des prix justes et avec un service sur lequel vous pouvez compter. Nous vous souhaitons beaucoup de plaisir à découvrir et à faire vos achats !
Ferdinand-Braun-Str. 28/3, 74074, Heilbronn, Germany
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Ma derniere experience m'a donne entiere satisfaction
I never faced a Higher level of arrogance as Parfum*Dreams-France-Customer service call centre, especially on 26/January at 15:04h, the guy was playing games on my patience when I asked for a registered complaint form to be sent on my email. (of course, he didn't send me any forms)
1 Parfum Order- 230 EUR, supposed to be delivered in 3 days, received it after 2 weeks, with a defect of course! Sent them photos and emails and calls, Until they decided which is the solution or to send me the email of return form it took one more week when I was already going away from France and impossible to get to a post office at night!
I hope i never need their services again
Hello,
100% satisfied, quick delivery and nice packaging, to recommend.
Best regards.
I have bought a product very hard to find online. Great service and delivery on time.
I recommend this website and I will use it again for other beauty products.
Straightforward, Hassle free,, speedy delivery. Perfect.
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