First of all, the quality of the goods is quite poor. The materials look very cheap, and the clothes actually look worse than in the photos. I would say the pants are like plastic. In my opinion, thi... See more
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Company details
Written by the company
Born from the vision of fashion designers, PARIJAN blends timeless luxury with modern sophistication—where high-quality craftsmanship meets effortless elegance.
Contact info
France
- parijanofficial.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 31% of negative reviews
Typically replies within 2 weeks
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Delivery went without complications and…
Delivery went without complications and the products have good quality.

Reply from PARIJAN
Illegal Business Practices & Violation of EU Consumer Rights
I am writing this to warn all potential customers about the predatory and illegal business practices of Parijan.
I placed an order and requested a cancellation while the order status was clearly marked as 'Unfulfilled' and 'Not Shipped'. Despite the fact that no goods have left their facility, their customer service (represented by 'Jelly') refused to process the refund, citing a fraudulent '24-hour cancellation policy.'
Be aware: This internal policy is ILLEGAL under the EU Consumer Rights Directive (2011/83/EU). As a resident of the EU, I have a statutory Right of Withdrawal that allows to cancel any online purchase within 14 days without justification. A store cannot override EU law with their own '24-hour rule.'
Things to do:
- If they refuse your refund, do not argue with them further. Contact your bank immediately and request a Chargeback. If you used a Credit Card (Visa/Mastercard) or PayPal, you are protected against 'Services not rendered' or 'Illegal denial of withdrawal rights'.
- Report them to the ECC (European Consumer Centre) in your country. They provide free legal assistance for cross-border disputes within the EU. Use the official ECC network website to find your local branch.
- If they ship the item against your will, REFUSE delivery at the door. Tell the courier to 'Return to Sender.' Do not sign for it. This forces the shipping cost back on the merchant and keeps the refund process in your control.
- If you receive item and you want to return it back because its "old money" plastic and rubber in clothing form they will give you option to refund you 15% of money or to exchange with different type of plastic/rubber "old money" clothing.
PS. If you read this and you have similar issues, report them as I mentioned in the beginning. It is a duty of decent ppl to shutdown business like this. With more reports institutions can act faster

Reply from PARIJAN
DONT BUY HERE THE CUSTOMER SERVICE IS…
DONT BUY HERE THE CUSTOMER SERVICE IS BULLSHIT AND THEY WILL SCAM YOU
they sent poor quality from china, the size does not match in the sets, and when tried to return even though they say 30 days return free on their website
the customer support say " you cant return after 24 horus of ordering, even though it was 12 days before i received the first 3 items but stil missing 3-4 items
DONT BUY HERE THE CUSTOMER SERVICE IS BULLSHIT AND THEY WILL SCAM YOU

Reply from PARIJAN
Waiting almost a month now
Waiting almost a month now, no delivery details and by the looks of things I’m gunna get scammed, don’t bother feeding into this and save your money and go high street retailers

Reply from PARIJAN
BEWARE OF SCAMMER!!!
It's a guy sitting in a room in Philippines scamming and dupe people theirs money. He made the website look like it established and operating in France while his in Philippines duping people. IT'S SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER.

Reply from PARIJAN
Why has this site not been taken down…
Why has this site not been taken down yet 100% scam poor quality labels taken out of all the garments , advertising in France being shipped from Chinese ( o when they eventually ship it 😡) asking for measurements knowing they are off the peg , crap fit 😡😡 poor quality 😡😡

Reply from PARIJAN
DO NOT BUY FROM THIS COMPANY!!
DO NOT BUY FROM THIS COMPANY!!
Honestly - I can’t even give this sham of a company one star. Return policy is 100% deceiving they’re offering us 20% refund and we keep the items. What the heck am I going to do with the items that don’t fit?

Reply from PARIJAN
SAVE YOUR MONEY
I’ve never bought a sweater of such poor quality. I tried to get a refund but they kept offering only a partial refund. When I returned, they offered me 20% off my next purchase. I don’t know who gave you the idea I’d ever buy from you again. I’ve never been so stressed by a brand.
The customer service was absolutely appalling. You can only reach them by mail and get a response once a day in the middle of the night. I understand the time zone difference but even a five-minute reply later meant another 24 hours.
I’ve been asking for a return address since 31 March and it’s still not sent.
They gave me a sob story about caring for the environment and why they don’t like returns, clearly not stated anywhere in their return policy. And to top it off, I’ll still be responsible for the cost of returning the goods.
If you’re considering buying from this brand, I beg you, save your money.

Reply from PARIJAN
My experience with ParijanOfficial has…
My experience with ParijanOfficial has been extremely disappointing, especially in terms of professionalism and honesty.
As both a customer and an affiliate partner, I found their behavior deeply concerning. When everything is going well, they appear responsive and cooperative—but the moment issues arise, their attitude completely changes. Communication becomes vague, delayed, or completely ignored.
When it comes to affiliate partnerships, they show a clear lack of integrity. Payments are delayed without valid explanations, and repeated follow-ups are met with evasive or generic responses. In some cases, they simply stop replying altogether. This kind of behavior raises serious concerns about whether they genuinely respect their business partners.
The same pattern applies to customers. Many people report being offered partial refunds just to “keep the item” instead of resolving the issue properly, or being forced to pay return shipping even when the company made the mistake. This reflects a business model that avoids responsibility rather than taking accountability.
Even more troubling is the lack of transparency. Promises are made but not honored, and problems are dragged out until customers or partners give up. Some users have even reported being ignored after multiple attempts to resolve simple issues.
Overall, this is not just poor customer service—it is a pattern of unprofessional and dishonest conduct toward both customers and collaborators.
Final verdict: I strongly advise against working with or buying from this brand.

Reply from PARIJAN
My experience with this company has…
My experience with this company has been extremely disappointing.
I promoted their products as an affiliate partner and helped generate traffic and potential sales. However, when it came time for commission payment, they continuously delayed and avoided fulfilling their obligations.
I have sent multiple emails but received either vague responses or no response at all. This shows a serious lack of professionalism and responsibility toward partners.
In addition, after reviewing other customer feedback, I can see that many people also complain about poor product quality, long shipping times, and difficulties with refunds.
Based on my experience, I strongly do NOT recommend working with or purchasing from this company. Be very careful before engaging with them.

Reply from PARIJAN
Scam, no answers back
its been 3 weeks since i ordered, and still waiting for confirm of order. couple times i mail them, but no answers back or no update. lost 70euro. never buying again here, bullshit company!

Reply from PARIJAN
Dropshipping website... order #46199
Basic dropshipping website...
I ordered on the 25th march 9 days ago and still awaiting details. Not even labelled yet while the website said handeling time 1 to 3 day and europe delivery in 6 to 10 days.
I know allready it will be 1 or 2 months...
I did order 2 mystery outfit box and I know allready for 160 euros.
Overpaying for nothing considering its simple dropshipping not even 2.0 ..

Reply from PARIJAN
Wrong size
I ordered a size M but received something that looks more like an XL — in any case, not what I ordered. There is no label on the garment to confirm the size. Customer service claims that I did receive an M and wants me to pay for the return. I will not order anything from this site again.
PARIJAN IS A SCAM!
Do not waste your money with this company. The quality of their clothing is terrible, and not as described on their website. The return process has been impossible and this company is unwilling to help. They will try to make you return your items to an address in France, which will cost you more than what you purchased. Do not purchase from them.
I ordered a Winter 3-Piece Surprise Box…
I ordered a Winter 3-Piece Surprise Box from this store over a month ago, and my order still hasn’t been shipped.
I’ve contacted their customer support multiple times, and while they do respond, it’s just repetitive messages with no actual solution. Despite the long delay and the fact that nothing has been sent, they are refusing to issue a refund.
It’s extremely frustrating to go back and forth for so long without any real progress. At this point, it feels like they are just stalling instead of resolving the issue.
I would not recommend ordering from this store. Poor service, long delays, and no accountability when something goes wrong.
Wasted 90 euros for nothing
Scam
Scam, I ordered jumpers from the company, I read after I ordered that it was a bad company and potentially a scam, tried to cancel my order but they refused to do it.
I ended up getting the jumpers and trying to get a refund, I was instead offered 10% cashback and I could keep the jumpers, I pursued this further and ended up getting a link to the returns portal which also didn't work.
I asked the company to provide a shipping address and they wouldn't. In the end I called up my bank and disputed the charge.
SCAM!!!!!!!
SCAM!!!!!!!
DO NOT BUY!!! NEVER GOT MY ORDER, NEVER GOT A REFUND, NO REPLIES FROM ANYONE!!! DO NOT BUY FROM HERE, SOMEONE NEEDS TO GET THIS WEBSITE TAKEN DOWN AND LEGAL ACTION NEEDS TO BE TAKEN!! OVER $400 SPENT AND IT’S A COMPLETE SCAM!!!
Love the product
Love the product, honestly bought pretty much the whole site.
Would put half a star if I could
Would put half a star if I could, I went off their size guide and when the items arrived they would have dwarfed my 6ft 10inch, 21 ST mate, they said “If we refund you 20%, will you keep them” for what you muppets. They told me to return them and I would have to pay the postage €21 from Cyprus, then they will exchange them for another size. Waited and waited to just find a refund and no explanation, so no products and out €21 , don’t touch with a barge pole. P.S. the quality was very poor and nothing like the pictures.
Low quality items
Low quality items. Refusal to comply with UK Consumer Rights Act, necessitating paid returns for incorrectly coloured items.
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