PARIJAN Reviews 

614
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Evaluating 264 reviews, most reviewers were let down by their experience overall. Many customers reported significant dissatisfaction with the quality of products, describing materials as cheap, plastic-like, and often not matching the website's images. Reviewers frequently encountered issues with their orders, including prolonged waiting times, items not being shipped, or receiving incorrect and incomplete deliveries. The return and refund processes were a major source of frustration, with many struggling to get a response, facing refusals for full refunds, or experiencing lengthy delays in receiving their money back. Additionally, consumers noted problems with inaccurate sizing and products arriving without proper labels. However, some customers also mentioned satisfaction with the quality of certain items, finding them to be made of good materials and well-fitting.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, with many expressing disappointment,... See more

Quality

Clients share negative opinions on quality, with many reviewers expressing disappointment as products often... See more

Order

Consumers find order experiences to be largely negative, with many reporting extremely long delays or orders... See more

Return policy

Reviewers highlight significant dissatisfaction with the return policy, noting that the company often fails... See more

Refund

Users describe negative interactions with refund, with many reporting difficulties in obtaining a full... See more

Reviews shaping this summary

Rated 2 out of 5 stars

First of all, the quality of the goods is quite poor. The materials look very cheap, and the clothes actually look worse than in the photos. I would say the pants are like plastic. In my opinion, thi... See more

Rated 1 out of 5 stars

Complete scam! They have a return policy which they don't respect. Instead of offering a refund, they said they could only offer an "exchange" om a good that wasn'teven worn because of the poor qualit... See more

Company replied

Rated 1 out of 5 stars

Terrible experience from start to finish. The quality is shockingly bad for the price — cheap material, poor finishing, and nothing like the photos. It honestly feels like a scam. Customer serv... See more

Rated 1 out of 5 stars

1- Las prendas no llevan etiqueta, ni indican la talla. 2- Compré dos jerséis de la talla M, y uno me va perfecto, y el otro muy pequeño. 3- Después de un mes de haber solicitado un cambio po... See more


Company details

Written by the company

Born from the vision of fashion designers, PARIJAN blends timeless luxury with modern sophistication—where high-quality craftsmanship meets effortless elegance.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

614 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 2 weeks

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1.6

All reviews

(614)

404 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivery went without complications and…

Delivery went without complications and the products have good quality.

February 10, 2026
Unprompted review
PARIJAN logo

Reply from PARIJAN

Hey Benjamin!

Really glad to hear this went smoothly for you 😊
It means a lot to know the delivery arrived without issues and that you’re happy with the quality.

Thanks for taking the time to share your experience — we appreciate it 🫶

Rated 1 out of 5 stars

Illegal Business Practices & Violation of EU Consumer Rights

I am writing this to warn all potential customers about the predatory and illegal business practices of Parijan.

I placed an order and requested a cancellation while the order status was clearly marked as 'Unfulfilled' and 'Not Shipped'. Despite the fact that no goods have left their facility, their customer service (represented by 'Jelly') refused to process the refund, citing a fraudulent '24-hour cancellation policy.'

Be aware: This internal policy is ILLEGAL under the EU Consumer Rights Directive (2011/83/EU). As a resident of the EU, I have a statutory Right of Withdrawal that allows to cancel any online purchase within 14 days without justification. A store cannot override EU law with their own '24-hour rule.'

Things to do:
- If they refuse your refund, do not argue with them further. Contact your bank immediately and request a Chargeback. If you used a Credit Card (Visa/Mastercard) or PayPal, you are protected against 'Services not rendered' or 'Illegal denial of withdrawal rights'.
- Report them to the ECC (European Consumer Centre) in your country. They provide free legal assistance for cross-border disputes within the EU. Use the official ECC network website to find your local branch.
- If they ship the item against your will, REFUSE delivery at the door. Tell the courier to 'Return to Sender.' Do not sign for it. This forces the shipping cost back on the merchant and keeps the refund process in your control.
- If you receive item and you want to return it back because its "old money" plastic and rubber in clothing form they will give you option to refund you 15% of money or to exchange with different type of plastic/rubber "old money" clothing.
PS. If you read this and you have similar issues, report them as I mentioned in the beginning. It is a duty of decent ppl to shutdown business like this. With more reports institutions can act faster

April 13, 2026
Unprompted review
PARIJAN logo

Reply from PARIJAN

Hey Dejan,

I’m really sorry you feel this way — I can hear how strongly you feel about this situation, especially around the cancellation and refund concerns 😔

I do want to clarify that we’ve already reached out to you via email and are actively trying to resolve this with you directly. Our team is hoping to work through this properly with you and find the best possible solution.

Regarding the cancellation policy, I understand there’s been disagreement here. Our terms do state a 24-hour cancellation window, but I also hear your concerns and I’m here to make sure this is properly reviewed rather than just dismissed.

If you can, please check your email inbox (and spam folder just in case) so we can continue the conversation there and sort this out together.🙏

Rated 1 out of 5 stars

DONT BUY HERE THE CUSTOMER SERVICE IS…

DONT BUY HERE THE CUSTOMER SERVICE IS BULLSHIT AND THEY WILL SCAM YOU

they sent poor quality from china, the size does not match in the sets, and when tried to return even though they say 30 days return free on their website

the customer support say " you cant return after 24 horus of ordering, even though it was 12 days before i received the first 3 items but stil missing 3-4 items

DONT BUY HERE THE CUSTOMER SERVICE IS BULLSHIT AND THEY WILL SCAM YOU

April 1, 2026
Unprompted review
PARIJAN logo

Reply from PARIJAN

Hey Michael,

I’m really sorry you’ve had such a frustrating experience — I can tell how upset you are, especially with the sizing, quality, and the return situation.

Just to clarify, our return policy doesn’t limit returns to 24 hours after ordering, so I’d really like to understand what happened in your case and why you were told that.

Also, missing items and inconsistent sizing definitely aren’t acceptable, and we should be looking into that properly for you.

If you can send me your order number and the email you used, I’ll go through everything in detail and make sure this gets reviewed and handled the right way 🙏

Rated 1 out of 5 stars

Waiting almost a month now

Waiting almost a month now, no delivery details and by the looks of things I’m gunna get scammed, don’t bother feeding into this and save your money and go high street retailers

April 12, 2026
Unprompted review
PARIJAN logo

Reply from PARIJAN

Hey Kyne,

I understand why you’d feel concerned after waiting that long — that’s completely fair.

I’ve checked on this and it looks like your order has actually been delivered. I also reached out to you via email to go over everything and make sure there’s no confusion on the delivery.

When you get a chance, could you check your inbox (and spam folder just in case)? I’d really like to confirm everything with you and make sure this is properly resolved. Thank you!😊

Rated 1 out of 5 stars

BEWARE OF SCAMMER!!!

It's a guy sitting in a room in Philippines scamming and dupe people theirs money. He made the website look like it established and operating in France while his in Philippines duping people. IT'S SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER SCAMMER.

April 11, 2026
Unprompted review
PARIJAN logo

Reply from PARIJAN

Hey Gee,

I’m sorry you feel this strongly about your experience. I understand you’re very frustrated, but I want to assure you this is not how we operate and we’re definitely not a scam company.

That said, I do take concerns like this seriously, especially when something has clearly gone wrong from your perspective. I’d like to look into what happened with your order and your experience properly so we can address it directly.

If you can, please share your order number and the email used for the purchase. I’ll personally get this checked and make sure it’s reviewed properly. 🙏

Rated 1 out of 5 stars

Why has this site not been taken down…

Why has this site not been taken down yet 100% scam poor quality labels taken out of all the garments , advertising in France being shipped from Chinese ( o when they eventually ship it 😡) asking for measurements knowing they are off the peg , crap fit 😡😡 poor quality 😡😡

April 9, 2026
Unprompted review
PARIJAN logo

Reply from PARIJAN

Hey Lynn,

I’m really sorry you had this experience! I can hear how frustrating it’s been for you, especially with the quality issues and the fit not matching what you expected.

That’s obviously not what we want anyone to go through.

If you’re open to it, send me your order number and the email you used for the purchase and I’ll take a proper look at what happened here and get this reviewed for you. 🙏

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!

DO NOT BUY FROM THIS COMPANY!!

Honestly - I can’t even give this sham of a company one star. Return policy is 100% deceiving they’re offering us 20% refund and we keep the items. What the heck am I going to do with the items that don’t fit?

April 3, 2026
Unprompted review
PARIJAN logo

Reply from PARIJAN

Hey Tyler,

I’m really sorry you’re feeling this way about it 😔 I can hear how frustrating that must be—especially when you’re left with items that don’t fit and a solution that doesn’t feel fair.

That’s not the experience we want you to have at all.

If you can share your order number and the email used for the purchase. I’ll personally check what was offered in your case and see what other options might be available for you. Thank you!🙏

Rated 1 out of 5 stars

SAVE YOUR MONEY

I’ve never bought a sweater of such poor quality. I tried to get a refund but they kept offering only a partial refund. When I returned, they offered me 20% off my next purchase. I don’t know who gave you the idea I’d ever buy from you again. I’ve never been so stressed by a brand.

The customer service was absolutely appalling. You can only reach them by mail and get a response once a day in the middle of the night. I understand the time zone difference but even a five-minute reply later meant another 24 hours.

I’ve been asking for a return address since 31 March and it’s still not sent.

They gave me a sob story about caring for the environment and why they don’t like returns, clearly not stated anywhere in their return policy. And to top it off, I’ll still be responsible for the cost of returning the goods.

If you’re considering buying from this brand, I beg you, save your money.

April 9, 2026
Unprompted review
PARIJAN logo

Reply from PARIJAN

Hey Omoyemi,

I’m really sorry you’ve had such a stressful experience with this. That’s not the experience we want anyone to have, especially around refunds and returns.

I’d like to look into this properly for you. Could you send over your order number and the email used for the order?

Once I have that, I’ll check everything and help get this sorted for you. Thank you!

Rated 1 out of 5 stars

My experience with ParijanOfficial has…

My experience with ParijanOfficial has been extremely disappointing, especially in terms of professionalism and honesty.

As both a customer and an affiliate partner, I found their behavior deeply concerning. When everything is going well, they appear responsive and cooperative—but the moment issues arise, their attitude completely changes. Communication becomes vague, delayed, or completely ignored.

When it comes to affiliate partnerships, they show a clear lack of integrity. Payments are delayed without valid explanations, and repeated follow-ups are met with evasive or generic responses. In some cases, they simply stop replying altogether. This kind of behavior raises serious concerns about whether they genuinely respect their business partners.

The same pattern applies to customers. Many people report being offered partial refunds just to “keep the item” instead of resolving the issue properly, or being forced to pay return shipping even when the company made the mistake. This reflects a business model that avoids responsibility rather than taking accountability.

Even more troubling is the lack of transparency. Promises are made but not honored, and problems are dragged out until customers or partners give up. Some users have even reported being ignored after multiple attempts to resolve simple issues.

Overall, this is not just poor customer service—it is a pattern of unprofessional and dishonest conduct toward both customers and collaborators.

Final verdict: I strongly advise against working with or buying from this brand.

April 9, 2026
Unprompted review
PARIJAN logo

Reply from PARIJAN

Hey there,

I’m really sorry you’ve had this experience — especially on the affiliate side. That sounds incredibly frustrating, particularly when you’ve put in effort to promote the products and then feel like you’ve been left without proper follow-through or clear communication.

I also understand your concerns around the wider feedback you’ve seen. We take all of this seriously, including commission-related issues, response delays, and customer concerns around shipping and refunds.

I’d like to get this properly looked into for you and make sure it reaches the right team internally.

Could you share your affiliate account email and any relevant details or references (like your affiliate ID or any unpaid commission periods)? 📩

Once I have that, I’ll escalate it directly so we can review what happened and see what can be done to resolve it for you 🙏

Rated 1 out of 5 stars

My experience with this company has…

My experience with this company has been extremely disappointing.
I promoted their products as an affiliate partner and helped generate traffic and potential sales. However, when it came time for commission payment, they continuously delayed and avoided fulfilling their obligations.

I have sent multiple emails but received either vague responses or no response at all. This shows a serious lack of professionalism and responsibility toward partners.

In addition, after reviewing other customer feedback, I can see that many people also complain about poor product quality, long shipping times, and difficulties with refunds.

Based on my experience, I strongly do NOT recommend working with or purchasing from this company. Be very careful before engaging with them.

April 8, 2026
Unprompted review
PARIJAN logo

Reply from PARIJAN

Hey Hướng,

I’m really sorry you’ve had this experience — especially on the affiliate side. That sounds incredibly frustrating, particularly when you’ve put in effort to promote the products and then feel like you’ve been left without proper follow-through or clear communication.

I also understand your concerns around the wider feedback you’ve seen. We take all of this seriously, including commission-related issues, response delays, and customer concerns around shipping and refunds.

I’d like to get this properly looked into for you and make sure it reaches the right team internally.

Could you share your affiliate account email and any relevant details or references (like your affiliate ID or any unpaid commission periods)? 📩

Once I have that, I’ll escalate it directly so we can review what happened and see what can be done to resolve it for you 🙏

Rated 1 out of 5 stars

Scam, no answers back

its been 3 weeks since i ordered, and still waiting for confirm of order. couple times i mail them, but no answers back or no update. lost 70euro. never buying again here, bullshit company!

April 6, 2026
Unprompted review
PARIJAN logo

Reply from PARIJAN

Hey there,

I’m really sorry to hear you’ve had this experience 😔 That’s definitely not what we want for any of our customers, especially when it comes to delays and communication.

I’d like to look into this properly for you and get it sorted as quickly as possible. Could you send over your order number and the email you used when placing the order?

Once I have that, I can check exactly what’s going on and make sure we get this resolved for you 🙏

Rated 1 out of 5 stars

Dropshipping website... order #46199

Basic dropshipping website...

I ordered on the 25th march 9 days ago and still awaiting details. Not even labelled yet while the website said handeling time 1 to 3 day and europe delivery in 6 to 10 days.

I know allready it will be 1 or 2 months...

I did order 2 mystery outfit box and I know allready for 160 euros.

Overpaying for nothing considering its simple dropshipping not even 2.0 ..

March 25, 2026
Unprompted review
PARIJAN logo

Reply from PARIJAN

Hey Ismaël,

Thanks for sharing your order details — I’m really sorry for the frustration here 😔

Just to clarify, we’re not a dropshipping store, and I completely understand why the delay compared to the expected timeframe would be disappointing, especially with the expectations set around handling and delivery times.

I’ve flagged your order #46199 and one of our team members will reach out to you directly via email to look into this properly and sort everything out for you as quickly as possible 📦✉️

We really appreciate your patience here — and we’ll make sure this gets handled for you 🙏

Rated 1 out of 5 stars

Wrong size

I ordered a size M but received something that looks more like an XL — in any case, not what I ordered. There is no label on the garment to confirm the size. Customer service claims that I did receive an M and wants me to pay for the return. I will not order anything from this site again.

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

PARIJAN IS A SCAM!

Do not waste your money with this company. The quality of their clothing is terrible, and not as described on their website. The return process has been impossible and this company is unwilling to help. They will try to make you return your items to an address in France, which will cost you more than what you purchased. Do not purchase from them.

March 29, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a Winter 3-Piece Surprise Box…

I ordered a Winter 3-Piece Surprise Box from this store over a month ago, and my order still hasn’t been shipped.

I’ve contacted their customer support multiple times, and while they do respond, it’s just repetitive messages with no actual solution. Despite the long delay and the fact that nothing has been sent, they are refusing to issue a refund.

It’s extremely frustrating to go back and forth for so long without any real progress. At this point, it feels like they are just stalling instead of resolving the issue.

I would not recommend ordering from this store. Poor service, long delays, and no accountability when something goes wrong.

Wasted 90 euros for nothing

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, I ordered jumpers from the company, I read after I ordered that it was a bad company and potentially a scam, tried to cancel my order but they refused to do it.

I ended up getting the jumpers and trying to get a refund, I was instead offered 10% cashback and I could keep the jumpers, I pursued this further and ended up getting a link to the returns portal which also didn't work.

I asked the company to provide a shipping address and they wouldn't. In the end I called up my bank and disputed the charge.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!!!!

SCAM!!!!!!!

DO NOT BUY!!! NEVER GOT MY ORDER, NEVER GOT A REFUND, NO REPLIES FROM ANYONE!!! DO NOT BUY FROM HERE, SOMEONE NEEDS TO GET THIS WEBSITE TAKEN DOWN AND LEGAL ACTION NEEDS TO BE TAKEN!! OVER $400 SPENT AND IT’S A COMPLETE SCAM!!!

March 19, 2026
Unprompted review
Rated 1 out of 5 stars

Would put half a star if I could

Would put half a star if I could, I went off their size guide and when the items arrived they would have dwarfed my 6ft 10inch, 21 ST mate, they said “If we refund you 20%, will you keep them” for what you muppets. They told me to return them and I would have to pay the postage €21 from Cyprus, then they will exchange them for another size. Waited and waited to just find a refund and no explanation, so no products and out €21 , don’t touch with a barge pole. P.S. the quality was very poor and nothing like the pictures.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Low quality items

Low quality items. Refusal to comply with UK Consumer Rights Act, necessitating paid returns for incorrectly coloured items.

Avoid

February 20, 2026
Unprompted review

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