Parker Products Limited Reviews 

12,284
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,162 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often point out the exceptionally fast delivery times, mentioning that packages frequently arrive well ahead of expected schedules in secure condition. Buyers consistently praise the robust build quality, powerful performance, and overall great value of the tools and equipment purchased. Though some reviewers were not happy with certain accessory designs, noting that the included harnesses can feel quite fiddly or cause discomfort. A few other people also felt that a small number of machines experienced unexpected mechanical faults or starting difficulties during initial operation. Some customers additionally noted facing frustrating hurdles when seeking support or replacement parts for faulty items.

What people talk about most

Product

Consumers find product to be positive, highlighting great value for money and solid equipment performance.... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders frequently arrive within 24... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the equipment is solid,... See more

Service

Customers had positive experiences with service, highlighting excellent communication and prompt replies to... See more

Order

People report positive experiences with order processes, highlighting easy website navigation and prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First time trying this strimmers I bought for my allotment and it a brilliant easy to follow instructions. And easy to use on the weeds I would definatley recommend to any one thinking about getti... See more

Rated 4 out of 5 stars

The steel ramps are of very good quality and delivery was the next day. Postage was more than advertised, but the product more than made up for that. Ordering on my iPad was difficult and took sever... See more

Rated 5 out of 5 stars

I have bought several garden power tools from Parker Brand over the years and each time the service has been excellent, ordered a small chainsaw on Sunday - it was deld Tues morning despite std del be... See more

Rated 5 out of 5 stars

3rd product from parkerbrand, and another good machine. Well built, good price, ( anything you buy could be cheaper ) and good service. Machines are slightly heavier than the competition but mean... See more


Company details

  1. Garden Center

Written by the company

Parker Products Limited is a family run business based in Lincolnshire, UK. We provide our customers with high quality products at affordable prices. We have been trading since 2002 and in this time we have gained valuable industry knowledge that enable...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(12,284)

1,163 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service item delivered next…

Excellent service item delivered next day after ordering. Communication was excellent throughout and the supplied item was as described and excellent quality at a very reasonable price giving excellent value for money. I would buy from Parker brand again without hesitation.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Parkerbrand

Great brand second purchase,2 or 3pulls and both the strimmer and my new hedge trimmer start up.

July 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional Comany

My husband was looking for a air compressor with accessories,he was about to give up when I his wife done a search and came across parker products,
They had what my husband was looking for including accessories and not only that a bonus the price was brilliant.
Delivery very good.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Well worth the money…

I ordered this leaf blower and was pleasantly surprised when it turned up two days later via a courier
We used it at work today and its absolutely brilliant well worth the money It took minutes to set up and works brilliantly
Keep up the good work guys

July 27, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY

petrol strimmer bought in january price to good to be true and it was, 6 months late and used a handful of times less than 10 the re coil broke inside after 2 weeks of emails and them making you take the machine apart guess what (that part isnt covered under warranty) but you can buy one for £30 thats ok if you can afford £30 and the item is only 6 months old (really)
stay clear of cheap machinery your just throwing your money away
Shame on you

July 8, 2026
Unprompted review
Parker Products Limited logo

Reply from Parker Products Limited

Hello, Please contact our Customer Service team in regard to the issue you have raised here. Thank you.

Rated 1 out of 5 stars

Faulty Strimmer Blamed on Me – Proven Mechanical Defect

I’m updating my review after finally discovering the real cause of the fault with my ParkerBrand strimmer.

After being told several times that the machine had been “misfuelled”, “over‑oiled”, or “seriously damaged”, we decided to investigate the issue ourselves. My husband purchased new fuel lines and found that the original fuel line inside the machine was broken.

Once replaced, the strimmer started immediately and now works perfectly.

This proves the fault was a simple mechanical issue, not user error. None of the explanations we were given by ParkerBrand were correct.

I want to warn other customers: if your machine stops working, do not assume it’s your fault. Check the basics — especially the fuel lines — because in our case, the problem was a defective internal part.

I’m pleased the machine is now working, but disappointed that this straightforward fault was not identified during ParkerBrand’s assessment, especially after the amount of time and evidence we provided.

July 26, 2026
Unprompted review
Parker Products Limited logo

Reply from Parker Products Limited

Hello,

I am truly sorry to learn this is the case and certainly would appreciate it if you contacted our customer service team. Thank you.

Rated 1 out of 5 stars

Dreadful

Dreadful. Product is a multi tool. Its useless the pull cord doesn't work. It's super difficult to start. When it does start it cuts out. The harness is cheap and rubs on your neck causing chaffing and pain.

The Customer service is even worse. I contacted them on day 2 asking for a return and refund. They said no, which is illegal as its within the 14 days consumer rights act.

Shockingly bad company! Avoid them and go elsewhere.

July 26, 2026
Unprompted review
Parker Products Limited logo

Reply from Parker Products Limited

We have certainly not refused your warranty claim. We simply requested a photograph of the reported issue so that we could carry out an initial assessment. Once we have received and reviewed the image, we will arrange pre-paid return labels to recover the machine for inspection and process the appropriate remedy, which may include a refund where requested. Thank you.

Rated 1 out of 5 stars

Poor quality machine and parts

Poor quality machine and parts. This is now the 3rd hedge cutter attachment before even using them. As the gears in attachment were already faulty. The engine was also faulty. Waited a week for a new replacement engine. It's come and turns out it's not a replacement at all it's the same engine just repaired. Despite company website states of faulty within 30 days of original delivery date (02/07/26) am entitled to a new replacement.
The quality of the machine overall is poor. Nothing like what the same one was 3 years ago.
Don't recommend this multi tool to anyone.
Especially the fact got this over 3 week ago and already on the 3rd hedge cutter attachment and a replaced engine already and haven't even had machine running for 30 mins yet.

July 25, 2026
Unprompted review
Parker Products Limited logo

Reply from Parker Products Limited

Hello, We are sorry that you had an issue with your machine and that we were able to resolve it. The engine on your machine was replaced with the recoil transferred from your previous machine. If you still have further concerns on this matter please contact our customer service team who will happily help you. Thank you.

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Rated 5 out of 5 stars

Great company

I was browsing on the internet for industrial fans for our very warm community hall. Everywhere are out of stock due to the heatwave in UK. Parker Products not only had stock but the fans were of good price. Delivery was safe and quick. We love them, yes, they are rather noisy but I would rather have air flowing in the hall.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

the pgmt5200 i bought is an excellent…

the pgmt5200 i bought is an excellent bit of kit, i normally run stihl gear ( x4 chainsaws, a strimmer, leaf blower, hedge trimmers x2, battery pruners etc etc ). stihl wanted over 1200 pounds for a multitool like this which i was not willing to pay for so i thought i would take a chance on this parker tool, i did not think it would be up to much but boy was i wrong it's excellent. i have used the strimmer with the line and the blade and its as good as if not better than my stihl strimmer, it has the easy feed option for refilling the line which is a great idea, the hedge trimmer has been well tested on hawthorn, hazel and brambles as well as normal hedging and has done a great job here on the farm, its easy to start and stop, its good on fuel as well, the extension pole works well and its not flimsy with it on, this should last me years as i run on the stihl ultra 2 stroke oil ( the green stuff), dont run cheap 2 stroke oil folks its not much more for the good stuff and it saves you in the long run, this multitools well worth the money i would highly recommend it

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

The only thing regretting me buying the strimmer is the weeds!

I've just taken over an allotment, in the UK however it does look like a rain forest. I needed a brush/strimmer. Went to hire one...£95 for the week.
I thought I'd just have a look and see how much they are. Found one at Parker Brand. Only £96!
Went for it and order placed. Arrived in two days.
Extremely easy to assemble. Instructions are perfect.
Boy does it do the job. It chewed through the first part of the amazonian allotment like a greedy kid in a sweet shop.
Both the brush and strimmer attachments work equally as good.
The harness makes using it a breeze.
I'm two days in and I'm so glad I bought it rather than hire.
Oh, and it splits in two for storage which I think is a real bonus.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Safe

Very good axle stand sturdy and well up to the job of supporting a suv while work is carried out. Would recommend for anyone doing home car maintenance

July 23, 2026
Unprompted review
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Rated 1 out of 5 stars

DISGUSTED WITH THIS COMPANY UTTERLY DISGUSTED

Ive bought 3 of these strimmers. One 5yr ago it lasted 2yr. The 2nd last Aug i bought it on the 2nd Aug with a 2yr warranty £96. We used it 4 times and then in Sept the RECOIL JAMMED. IT BROKE. THE CO' HAD US DOING PICS AND VIDEOS AND AFTER A FULL DAY SAID THEYD SEND US A NEW RECOIL AS IT WAS IN 30DAYS. IT came in sept we used the machine 3 more times in sept then emptied it of petol and oil cleaned it and stored it for winter. Got it back out in June and used it 2 more times so only used 6 or 7 times in total. The recoil jammed again broke. I simply ordered a new one couldn't go thru pics and vids again cost me £36. It came it worked but the machine still wouldnt keep running it kept cutting out. My hubby looked at it said the fuel pipes were corroded and a weight was inside the petrol tank loose he didn't no what it was. So after 7 uses the dam thing was JUNK. SO I ORDERED A BRAND NEW ONE AS THIS ONE WAS ONLY 10MTHS OLD USED 7TIMES. PHONED THE CO UP SAID I WANT A FULL REFUND. SPOKE TO LLYOD A MANAGER A DIFINITIVE REJECTION TO A REFUND. ON THE PHONE BLAMED ME/US FOR STORING IT WITH PETROL IN IT SAID THAT WOULD CORRODE THE FUEL PIPE. WE DIDN'T WE EMPTIED IT. AFTER ARGUING HE SAID SEND IT BACK AND THIS COST ME £9.68 TO SEND IT BACK TO THEM WASN'T EVEN THEIR COST. THEYVE HAD THE MACHINE FOR OVER A WK TOLD US IT WAS THE CARBURTOR WEVE PUT TO MUCH OIL MIXTURE IN IT SO BLAMED US AGAIN. SAID THEYVE COURTEOUSLY REPLACED THE AIR COVER AND FUEL PIPES LIKE WE SHOULD BE GRATEFUL. IF THEY WERENT BROKE THEY DIDNT NEED IT. SO I ARGUED RE THE WARRANTY. IF YOU ABOUT TO PURCHASE A PRODUCT FROM THIS FAMILY RUN COWBOY FIRM THEN PLEASE LOOK AT THE SPECS AND DETAILS OF THE PRODUCT AND PRESS ONTO THE WARRANTY. YOU WILL ONLY FIND THE PRODUCT IS FOR 30DAYS THE REST IS ON A LIST OF WEAR AND TEAR SHITE THAT MAKES THE WHOLE MACHINE UP IN OTHER WORDS REGARDLES WE USED IT 7 TIMES BROKE 2 TIMES LESS THAN A YR OLD ITS WEAR AND TEAR OUR FAULT HOW WE USED IT. BOLLOCKS. ITS SHITE PRODUCT NOT GAURANTEED. SO DONT BE FOOLED THINKING YOUR COVERED FOR REFUND REPAIR OR REPLACEMENT. YOU'RE NOT. IF ITS ON THE LIST. ITS NOT COVERED. END OF AND YOU'LL PROBABLY GET THE BLAME FOR THE USE AS WELL. SO SAVE YOUR MONEY GO SOMEWHERE ELSE AND DON'T BUY FROM THIS COMPANY. I WONT EVER AGAIN NOR RECOMMEND EITHER. DISGUSTED WE ARE 68 AND 69YR OLD WE DON'T EVEN PUT XMAS DECS AWAY WITH BATTERIES IN THEM WE ARE SAFE AND USE MACHINERY AS THE MANUAL STATES. THIS COMPANY SHOULD BE MEANT TO PAY US FOR THE POSTAGE £9.68. THE 2ND RECOIL WE BOUGHT OF £36 AND THE STRESS THEYVE CAUSED IN GETTING THIS RESOLVED. AND I HAVEN'T CHECKED THE MACHINE YET TO SEE IF WORKING AS MY HUBBY IS IN HOSPITAL HAVING SURGERY SO CAN'T CHECK FOR ANOTHER WEEK YET. DISGUSTED STAY AWAY FROM THIS COMPANY

July 23, 2026
Unprompted review
Parker Products Limited logo

Reply from Parker Products Limited

Hi,

We’re very sorry to read about your experience, particularly as the strimmer had only been used a limited number of times and suffered repeated problems with the recoil starter and fuel system.

A recoil failure after limited use should be assessed based on the condition of the part and the circumstances of the failure. It should not automatically be classified as wear and tear without a proper review. We’re also sorry for the inconvenience caused by the replacement part, return postage and communication during the case.

Please get in touch with your order details and any relevant information, and we can look into the full history of the case and review the best way forward.

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