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Parkfield Supplies Reviews 49

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TrustScore 4.5 out of 5

4.5

Cell Phone Accessory Store
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See what reviewers are saying

Rated 5 out of 5 stars

Honest, returns no problem, replacement arrives in good time. Easy to deal with and great products. Keep up the good work.

Rated 4 out of 5 stars

Difficult to communicate directly to find out about order Took longer than I expected as I hadn’t fully realized where it was coming from. When order does arrive, very happy with product.

Rated 4 out of 5 stars

Received the product I ordered, although it took longer than I expected. The product is lovely, but i realise it doesn't quite fit my purpose. So on to buy another case from somewhere else that has th... See more

Rated 5 out of 5 stars

Fantastic case and at a great price to. I have had a run of new business cards made to the same length as credit cards so they fit in the card holder in the case. Perfect, I have the bank card, lic... See more

Company details

  1. Cell Phone Accessory Store

Written by the company

A carefully curated selection of straps, cases and accessories for your Apple Watch, Airpods, iPhone or Samsung device

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

49 reviews

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Rated 5 out of 5 stars

Phone cover

Took a bit longer to receive than I expected but arrived and very happy with it

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

Awesome customer service. Quick to reply. Knowledgabke on products.
Watch straps were exactly what I wanted and awesome colours. Spot on with sizing

July 2, 2024
Unprompted review
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Rated 1 out of 5 stars

Phone covers too big for phone…

Phone covers too big for phone specified for so not fit for purpose and colour ordered not sent. Refund process followed however Parkfields not responding . Looking like a scam company.

May 20, 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Mark,

Thanks for sharing your feedback

We've looked into this, your emails were unfortunately being categorised as SPAM by Google which is why we did not receive and respond to them in a timely fashion.

Please accept our apologies for this, I can see that you provided your contact information here on Trust Pilot and we've since been in touch to refund your order in full

If there's anything else we can do for you please don't hesitate to get in touch - hello@parkfieldsupplies-nz.com

Thanks
Sara

Rated 1 out of 5 stars

False advertising

False advertising
I ordered a leather iPhone case but what arrived was plastic. As simple as that. The price of $36 plus postage indicated that it would be leather, plastic ones here begin at six dollars. It was just a rear case, no front cover. It will be interesting to see if this review gets published and even more interesting to see if I get a refund.
Order number #39888
Reference number 101

April 19, 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi there,

Thanks for sharing your feedback :)

We've reviewed your order and chat history with our support team, we're sorry to hear you weren't happy with the case you ordered

It does state on the product description that the material is Vegan friendly faux leather and not genuine leather. We do have genuine leather cases available but most of our cases are now manufactured using more ethical materials

As we couldn't offer the case you wanted in genuine leather, your order was refunded in full

I hope this is satisfactory, if there is anything else we can do please don't hestitate to get in touch with us (hello@parkfieldsupplies-nz.com)

Thanks and have a great day!
Sara

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