Parking.com - 50 COSMO PLACE Reviews 21

TrustScore 3.5 out of 5

3.5

50 Cosmo Place, 94109 San Francisco, CA, US


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See what reviewers are saying

Rated 1 out of 5 stars

I paid. I arrived. I was turned away because the lot was full, by an attendant who didn't care about my reservation. Never use this service ever. It's a scam. They are unable to hold the space you res... See more

Rated 5 out of 5 stars

We parked our car at the Cosmo Place Parking lot since we were checked in at the Club Wyndham Canterbury. When we arrived at past 3 PM, the lot still had space so it was easy to find parking. The prep... See more

Rated 2 out of 5 stars

I was told that the parking was 2 to 3 blocks from the Masonic Auditorium. It was 5 to 6 blocks uphill. My friend has difficulty climbing hills and this was not a good experience for her. I also sa... See more

Rated 5 out of 5 stars

I had no issue scanning the QR and paying online for the amount of time I needed it (which was overnight.) It’s an open parking lot (not gated) but it was fine. Very relieved to came back the next mor... See more


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 50 Cosmo Place, 94109, San Francisco, CA, United States

  • (650)209-2202

3.5

Average

TrustScore 3.5 out of 5

21 reviews

5-star
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1-star

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Rated 1 out of 5 stars

I paid. No space. No refund.

I paid. I arrived. I was turned away because the lot was full, by an attendant who didn't care about my reservation. Never use this service ever. It's a scam. They are unable to hold the space you reserve. Pathetic

October 5, 2024
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Rated 2 out of 5 stars

The spaces in this lot are too small

The spaces in this lot are too small. I drive a compact car and was parked in the center of a space. I watched the parking attendant park a van in the center of the space next to mine, but the spaces aren’t big enough so he pushed the vans door into my door, dimpled the metal, and removed paint. To make matters worse, he denied it, literally as he was doing it, and continued to deny it afterwards. I took pictures of the damage and my paint on the other car’s door. The attendant was very busy. I called him over again to see if there was any resolution or compensation available, and pointed out the paint missing from my door and now on the other door. He continued to deny it while purposefully wiping off the paint to try to clear the evidence.

The whole reason I was in the lot in the first place was because I saw a ticket in my windshield even though I had used the QR code to pay for the parking. The attendant couldn’t help with this either and continued to be rude and dismissive even though I was keeping my cool.

I have messaged the company and am hoping they will at a minimum dismiss the ticket, but what a hassle. And they should offer some compensation for the damage to my car, since it was their employee, but I don’t have high hopes. I gave it two starts because this lot is the closest to my home and I have used it in the past without issue. I want to keep using it as it is convenient, but I don’t ever want to repeat this experience. We’ll see how the company responds to my complaint. That will greatly affect my decisions going forward

February 2, 2024
Rated 5 out of 5 stars

We parked our car at the Cosmo Place…

We parked our car at the Cosmo Place Parking lot since we were checked in at the Club Wyndham Canterbury. When we arrived at past 3 PM, the lot still had space so it was easy to find parking. The prepayment was easy to do, especially with a credit card. The rate was affordable, and our rental car was kept safe.

December 28, 2023
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Rated 5 out of 5 stars

I had no issue scanning the QR and…

I had no issue scanning the QR and paying online for the amount of time I needed it (which was overnight.) It’s an open parking lot (not gated) but it was fine. Very relieved to came back the next morning with no broken windows. Good luck to yall

October 13, 2023
Rated 2 out of 5 stars

The parking spot was just ok

The parking spot was just ok. Also it should do a better job at explaining the prices better.... Payed for 2 hours at $25 and wanted to add some more time before it ran out. But, come to find out it's $25 for day parking. If I would've known that I would have just paid for day at the beginning. Basically paid for $50 when I could've paid for only $25 if it was described better...

August 21, 2023
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Reply from Parking.com - 50 COSMO PLACE

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

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Rated 5 out of 5 stars

Super easy check-in and check-out

Super easy check-in and check-out. Convenient location in an area where parking is hard to find.

July 15, 2023
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Reply from Parking.com - 50 COSMO PLACE

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 2 out of 5 stars

unhappy with the information provided

I was told that the parking was 2 to 3 blocks from the Masonic Auditorium.
It was 5 to 6 blocks uphill.
My friend has difficulty climbing hills and this was not a good experience for her.
I also said I would need parking from 7 pm to 11 pm at the latest, but when I was sent the agreement parking was to 11:30 pm. Twice I said I only needed until 11 pm at the latest.

June 10, 2023
Rated 5 out of 5 stars

Easy

Easy, simple, no-nonsense

April 27, 2023
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Reply from Parking.com - 50 COSMO PLACE

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 1 out of 5 stars

No way to pay a citation

Customer support never answered, I was waiting 1st place in the queue for an hour. There should be a way to look up a license plate number in order to pay a citation.

March 16, 2023
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Reply from Parking.com - 50 COSMO PLACE

We're sorry you had a negative experience. This has been brought to the attention of the appropriate team.

Thank you,
Parking.com

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Rated 4 out of 5 stars

Slow interface

Slow interface. Otherwise fine.

November 20, 2022
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Reply from Parking.com - 50 COSMO PLACE

Thank you for the review and feedback. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Rated 4 out of 5 stars

Reasonable rates close to my hotel

Reasonable rates close to my hotel. However many homeless hanging around my car

February 28, 2022
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Reply from Parking.com - 50 COSMO PLACE

Thank you for the review. We will pass this along to the local management team.

Thank you,
Parking.com

Rated 1 out of 5 stars

the guy how work in cosmo parking he is…

the guy how work in cosmo parking he is disrespectful and unprofessional the guy how work after 3 pm

December 12, 2021
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Reply from Parking.com - 50 COSMO PLACE

Sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

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