I paid. I arrived. I was turned away because the lot was full, by an attendant who didn't care about my reservation. Never use this service ever. It's a scam. They are unable to hold the space you res... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We parked our car at the Cosmo Place Parking lot since we were checked in at the Club Wyndham Canterbury. When we arrived at past 3 PM, the lot still had space so it was easy to find parking. The prep... See more
I was told that the parking was 2 to 3 blocks from the Masonic Auditorium. It was 5 to 6 blocks uphill. My friend has difficulty climbing hills and this was not a good experience for her. I also sa... See more
I had no issue scanning the QR and paying online for the amount of time I needed it (which was overnight.) It’s an open parking lot (not gated) but it was fine. Very relieved to came back the next mor... See more
Company details
- #3 of 3 best companies in Valet Parking Service
- #2 of 3 best companies in Parking Garage
- #9 of 9 best companies in Parking Lot
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
50 Cosmo Place, 94109, San Francisco, CA, United States
- (650)209-2202
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I paid. No space. No refund.
I paid. I arrived. I was turned away because the lot was full, by an attendant who didn't care about my reservation. Never use this service ever. It's a scam. They are unable to hold the space you reserve. Pathetic
it was easy ill use them again
On site parking attendant
On site parking attendant. Outdoor street level parking, easily accessible. Convenient on line early payment.
The spaces in this lot are too small
The spaces in this lot are too small. I drive a compact car and was parked in the center of a space. I watched the parking attendant park a van in the center of the space next to mine, but the spaces aren’t big enough so he pushed the vans door into my door, dimpled the metal, and removed paint. To make matters worse, he denied it, literally as he was doing it, and continued to deny it afterwards. I took pictures of the damage and my paint on the other car’s door. The attendant was very busy. I called him over again to see if there was any resolution or compensation available, and pointed out the paint missing from my door and now on the other door. He continued to deny it while purposefully wiping off the paint to try to clear the evidence.
The whole reason I was in the lot in the first place was because I saw a ticket in my windshield even though I had used the QR code to pay for the parking. The attendant couldn’t help with this either and continued to be rude and dismissive even though I was keeping my cool.
I have messaged the company and am hoping they will at a minimum dismiss the ticket, but what a hassle. And they should offer some compensation for the damage to my car, since it was their employee, but I don’t have high hopes. I gave it two starts because this lot is the closest to my home and I have used it in the past without issue. I want to keep using it as it is convenient, but I don’t ever want to repeat this experience. We’ll see how the company responds to my complaint. That will greatly affect my decisions going forward
We parked our car at the Cosmo Place…
We parked our car at the Cosmo Place Parking lot since we were checked in at the Club Wyndham Canterbury. When we arrived at past 3 PM, the lot still had space so it was easy to find parking. The prepayment was easy to do, especially with a credit card. The rate was affordable, and our rental car was kept safe.
Standing in a dark parking lot while…
Standing in a dark parking lot while navigating a clunky application including pulling out a credit card is far from ideal.
The parking lot was full and I was told…
The parking lot was full and I was told to go park somewhere else. Please return my money.
I had no issue scanning the QR and…
I had no issue scanning the QR and paying online for the amount of time I needed it (which was overnight.) It’s an open parking lot (not gated) but it was fine. Very relieved to came back the next morning with no broken windows. Good luck to yall
The parking spot was just ok
The parking spot was just ok. Also it should do a better job at explaining the prices better.... Payed for 2 hours at $25 and wanted to add some more time before it ran out. But, come to find out it's $25 for day parking. If I would've known that I would have just paid for day at the beginning. Basically paid for $50 when I could've paid for only $25 if it was described better...

Reply from Parking.com - 50 COSMO PLACE
Super easy check-in and check-out
Super easy check-in and check-out. Convenient location in an area where parking is hard to find.

Reply from Parking.com - 50 COSMO PLACE
unhappy with the information provided
I was told that the parking was 2 to 3 blocks from the Masonic Auditorium.
It was 5 to 6 blocks uphill.
My friend has difficulty climbing hills and this was not a good experience for her.
I also said I would need parking from 7 pm to 11 pm at the latest, but when I was sent the agreement parking was to 11:30 pm. Twice I said I only needed until 11 pm at the latest.
No way to pay a citation
Customer support never answered, I was waiting 1st place in the queue for an hour. There should be a way to look up a license plate number in order to pay a citation.

Reply from Parking.com - 50 COSMO PLACE

Reply from Parking.com - 50 COSMO PLACE
Reasonable rates close to my hotel
Reasonable rates close to my hotel. However many homeless hanging around my car

Reply from Parking.com - 50 COSMO PLACE
the guy how work in cosmo parking he is…
the guy how work in cosmo parking he is disrespectful and unprofessional the guy how work after 3 pm

Reply from Parking.com - 50 COSMO PLACE
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







