I am currently on the train when I signed Up for parking it said my total was 31.50 but they are also trying to charge my card 10.99 as well. Now I may get off this train with a violation or worse get... See more
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See what reviewers are saying
It was glitching a bit the first few times which caused frustration. As I was getting prepared to leave the next morning. While redoing the purchase, I discovered I could set a reminder to pay if addi... See more
Company replied
Did not receive my first 10 hours free as advertised. It was the same cost for daily and hourly parking, so I had to purchase an entire day of parking just because my train was delayed by one hour.... See more
Company replied
Convenient, easy to use, seamless. Using the app was so much better than the machine or text which always seemed to require starting over. The notifications are also very useful. This time we got b... See more
Company replied
Company details
- #3 of 3 best companies in Valet Parking Service
- #2 of 3 best companies in Parking Garage
- #9 of 9 best companies in Parking Lot
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
7519 Staples Mill Road, 23228, Richmond, VA, United States
- (804)649-7275
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Hasn’t replied to negative reviews
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Parking Mania
I am currently on the train when I signed Up for parking it said my total was 31.50 but they are also trying to charge my card 10.99 as well. Now I may get off this train with a violation or worse get towed. I don’t understand why the parking system had to change and cause such great inconvenience.
So easy to reserve and pay for parking…
So easy to reserve and pay for parking on line before trip
It was fast and convenient!!
at first it was hard because it…
at first it was hard because it wouldn’t accept the ZIP Code, but once I got past that, it was pretty easy from there
The process was so fast and easy
The process was so fast and easy, I wondered if I had missed a step in the process, but I had not.
Parking was easy; lots of parking spaces.
Very easy to find a parking spot
Very easy to find a parking spot. The daily rates are great.
It is easy to book parking thru the…
It is easy to book parking thru the app, select the time you need to leave your vehicle, and make your payment. I have used this service several times during the past two - three years, and I never have had a problem.
The ease of the app
Convenient location adjacent to Amtrak
Convenient location adjacent to Staples Mill Amtrak Station, plenty of spaces, clean and well lit; reasonably priced. Good place to park for extended Amtrak travel.
Paid but ticketed anyway
The plate reader does not properly read my FD plate and I come back to a stack of tickets even though I paid.
Very easy to navigate on line
User friendly app that allows you to…
User friendly app that allows you to quickly use a prior location with an updated time and date
Too expensive for an outdoor lot!
Easy to use
Easy to use, the website and prepayment was so easy to understand that i actually started to worry i must be doing something wrong.
The Richmond Amtrak parking lot was clean and well lit, with plenty of parking, at least on a Friday morning.
Thanks
Need more than one dayThe page seemed to offer only one…
The page seemed to offer only one option : one day. I needed six. Make it easy to see where other choices are.
Handicap Parking Spaces
Not enough handicap parking spaces and there was some cars parked in the existing handicap spaces that showed no license plates or mirror tags indicating that they were actually legally a handicap person. A problem that exists across much of Richmond, Virginia.
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