Parking.com - RICHMOND AMTRAK Reviews 744

TrustScore 4 out of 5

4.1

7519 Staples Mill Road, 23228 Richmond, VA, US


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See what reviewers are saying

Rated 2 out of 5 stars

I am currently on the train when I signed Up for parking it said my total was 31.50 but they are also trying to charge my card 10.99 as well. Now I may get off this train with a violation or worse get... See more

Rated 4 out of 5 stars

It was glitching a bit the first few times which caused frustration. As I was getting prepared to leave the next morning. While redoing the purchase, I discovered I could set a reminder to pay if addi... See more

Company replied

Rated 3 out of 5 stars

Did not receive my first 10 hours free as advertised. It was the same cost for daily and hourly parking, so I had to purchase an entire day of parking just because my train was delayed by one hour.... See more

Company replied

Rated 5 out of 5 stars

Convenient, easy to use, seamless. Using the app was so much better than the machine or text which always seemed to require starting over. The notifications are also very useful. This time we got b... See more

Company replied


Company details

  1. #3 of 3 best companies in Valet Parking Service
  2. #2 of 3 best companies in Parking Garage
  3. #9 of 9 best companies in Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

  • 7519 Staples Mill Road, 23228, Richmond, VA, United States

  • (804)649-7275

4.1

Great

TrustScore 4 out of 5

744 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Parking Mania

I am currently on the train when I signed Up for parking it said my total was 31.50 but they are also trying to charge my card 10.99 as well. Now I may get off this train with a violation or worse get towed. I don’t understand why the parking system had to change and cause such great inconvenience.

March 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Easy to use

Easy to use, the website and prepayment was so easy to understand that i actually started to worry i must be doing something wrong.

The Richmond Amtrak parking lot was clean and well lit, with plenty of parking, at least on a Friday morning.

Thanks

March 27, 2025
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Rated 4 out of 5 stars

Handicap Parking Spaces

Not enough handicap parking spaces and there was some cars parked in the existing handicap spaces that showed no license plates or mirror tags indicating that they were actually legally a handicap person. A problem that exists across much of Richmond, Virginia.

March 15, 2025

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