Parking Access, LLC Reviews 185

Still waiting on my checkout receipt?????? The teller was very rude but the rest of the experience was awesome 👍🥰

I searched for areas to park near aiport I am flying from. Easy website, easy to view different options and quick reservation. I have not actually parked the car yet but the reservation process online was easy.

The most seamless and customer focused experience EVER!!! Great staff who is there to help you hustle quick to the airport, and so friendly. Will use them every time I have the chance!!

Just reserved a spot for an upcoming trip out of BNA and it couldn't have been easier or more convenient. It's a great stress-reliever to know we won't have to be searching for parking at the airport or paying the higher prices for long term parking. Good so far! I'll update on my return trip.

Excellent service so far

It was fast, easy, and complete.

Didn't know you could even do this. Turned out was very easy to do and much cheaper than leaving your car at the airport!

Good, fast and efficient

Neat service. Fast and convient access to relevant information. GUI was professional. Price was also great.

Very easy to use and the best rate I could find.

Everything was awesome. Service, ease of parking, proximity to airport, drive time to terminal.
Only flaw was the seat spring in the van was worn out, and my wife's back spasmed badly from spinal compressions due to the bumps in the road.

Very easy to book parking. The map along side the locations is very helpful.

I was a little surprised that the lot was ungated but the front deck manager and the shuttle driver were super nice. I pick up my truck in 40 days, we'll see how it ends but so far, so good.

Sign up was easy. We'll see how they do when we actually park and grab the shuttle.

Making A reservation online at the last minute was very easy. Great affordable rates as well was a plus.

Didn't know this was an option and was glad to find it. Would recommend to everyone.

Very easy to reserve parking for upcoming trip

I made a reservation for a hotel room for 1 night and 7 days parking with Parkingaccess.com. I received an onscreen confirmation. The next day I was emailed a different confirmation number from a company called Hotelnpark, yet their email address is Shuttlefare, LLC. Of course the dates were incorrect, I am flying within 48 hours and calling Hotelnpark resulted no human, just a recording telling me to send them an email. I called Parkingaccess and spoke with a woman who assured me they would make the correction, and I would receive an email within 5 hours stating such. WRONG! So I call back, and on hold for 20 minutes, and again am assured the reservation has been properly amended. Because I realized that I have chosen a less than stellar company, I called the hotel myself. And they had no reservation in my name for the wrong date, or the amended date. Sadly, I wasn't surprised.
I decided to cut my losses and cancel my reservation with them. I had the displeasure of dealing with a very rude, overtalking old man with a heavy Indian accent. Ultimately I hung up on him and called American Express to block any attempts by them to further access my credit card. Then I emailed all 3 entities to cancel the reservation.
And this morning I wake up to an email from Shuttlefare informing me that they corrected the reservation. That is what they should have done 24 hours ago. I will happily pay the $10 cancellation fee to be done with these chuckleheads.
I called the hotel directly, and made my reservation.
Stay away from these businesses, which are all Owned by Gregory Bessoni.