ParkMobile Reviews 397

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the user-friendly nature of the app, highlighting its ease of use for finding and paying for parking. Many appreciate the convenience of managing parking sessions, extending time, and receiving reminders directly from their phones, eliminating the need for physical meters or coins. People find the app makes the parking process smoother and less stressful. However, some customers were not happy with issues related to the app's functionality, such as malfunctions leading to double payments or incorrect parking information. There are also concerns about unexpected charges and difficulties with customer support when problems arise, particularly regarding refunds or disputing parking tickets. Additionally, some users expressed dissatisfaction with the pricing structure.

What people talk about most

Application

Clients share ambiguous opinions on the app. Many users praise its convenience, highlighting features like... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the app's ease of use and... See more

Payment

Reviewers highlight ambiguous aspects of payment. Many customers report issues such as being double-charged,... See more

Location

People report ambiguous experiences with location. While some customers found it convenient for parking and... See more

Price

Customers consistently express dissatisfaction with pricing. Many report being overcharged, citing instances... See more

Based on these reviews

Rated 4 out of 5 stars

Honestly, it’s an average parking app, but since they’re pretty much everywhere in the DM(V) area, it’s a must have for self-drivers.

Rated 5 out of 5 stars

I had downloaded this app thinking I needed it for a concert I didn’t end up needing it for. Later I was running late to an errand and the app push notified me I would have to pay to park, once... See more

Rated 5 out of 5 stars

Super easy to use! It’s stressful enough to have to find parking when driving around, it’s wonderful not having to worry about paying, whether your in the right spot, tracking how much time you have,... See more

Rated 5 out of 5 stars

Incredibly user-friendly! Finding parking is stressful, so it’s a relief not to stress over payment, correct zones, time limits, or extending your stay. The app covers it all. Thanks!


Company details

  1. Parking Lot

Written by the company

ParkMobile lets you easily find and pay for parking using our free app or online for over 1 million spaces across the country. Find parking today! Park at on-street zone parking spots, lots, reservation garages, college campuses, airports, and stadium ...


Contact info

4.0

Great

TrustScore 4 out of 5

397 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This app is not user friendly

This app is not user friendly. I got a citation because I I have two vehicles and by default the app selected the wrong one. I payed parking for three hours and still got a ticket. It is upp to you to find the issue and correct it. Bad interface.

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

It’s just a great app

It’s just a great app. My only issue with it is the parking attendants that VERY often still issue tickets without checking to see that the car has paid for parking. It becomes extremely frustrating needing to fight the charges made in error. If i had any feedback it would be to some how optimize the lechones the parking attendants are using to scan for cars so that they no longer do this to people. It is problematic. Otherwise i love this app and the park mobile system. Thank you for creating it!!!!

Reginald Gay

March 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Nice

Nice, it always makes parking easier to find.thank you

March 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Paid Twice for using parking services

I purchased show tickets to ASO early March and needed to purchase parking tickets too. ASO parking was sold out and they recommended a few available options close by, I chose Midtown Plaza 1360 Peachtree St. NE Atlanta, GA 30309 and paid $18.40 for parking online and was provided the bar code to scan at entry. The email receipt was for ParkMobile. When I tried to enter the Midtown Plaza parking, the bar code did not work. When I pushed the help button, I was told Midtown had nothing to do with the bar code not working and that I needed to take it with ParkMobile. I tried to explain that I chose one of the options provided by ASO and the selection was Midtown Parking address and not ParkMobile, but the operator said that was nothing she could do about it and that I had to take ii up with ParkMobile. I ended taking a new ticket and had to pay $20 more for parking.

After the show, it took nearly 30 minutes to get out of the parking deck because all the other drivers were trying to call the operator to get their parking credit back for having paid online. The issue could have been handled better by Midtown Plaza Parking, and they should have been the ones to take it up with ParkMobile, not the customers who were forced into choosing to park there and automatically processed for payment by ParkMobile. What a terrible experience I would not recommend parking there again.

March 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Very Convenient for parking where you…

Very Convenient for parking where you don’t have to to go feed money to machine bc everything is at your finger tips via phone. It alert you when time is running out so that you can add money to your parking. It’s the best app for parking !!!!

February 17, 2025
Unprompted review

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