ParkMobile Reviews 397

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the user-friendly nature of the app, highlighting its ease of use for finding and paying for parking. Many appreciate the convenience of managing parking sessions, extending time, and receiving reminders directly from their phones, eliminating the need for physical meters or coins. People find the app makes the parking process smoother and less stressful. However, some customers were not happy with issues related to the app's functionality, such as malfunctions leading to double payments or incorrect parking information. There are also concerns about unexpected charges and difficulties with customer support when problems arise, particularly regarding refunds or disputing parking tickets. Additionally, some users expressed dissatisfaction with the pricing structure.

What people talk about most

Application

Clients share ambiguous opinions on the app. Many users praise its convenience, highlighting features like... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the app's ease of use and... See more

Payment

Reviewers highlight ambiguous aspects of payment. Many customers report issues such as being double-charged,... See more

Location

People report ambiguous experiences with location. While some customers found it convenient for parking and... See more

Price

Customers consistently express dissatisfaction with pricing. Many report being overcharged, citing instances... See more

Based on these reviews

Rated 4 out of 5 stars

Honestly, it’s an average parking app, but since they’re pretty much everywhere in the DM(V) area, it’s a must have for self-drivers.

Rated 5 out of 5 stars

I had downloaded this app thinking I needed it for a concert I didn’t end up needing it for. Later I was running late to an errand and the app push notified me I would have to pay to park, once... See more

Rated 5 out of 5 stars

Super easy to use! It’s stressful enough to have to find parking when driving around, it’s wonderful not having to worry about paying, whether your in the right spot, tracking how much time you have,... See more

Rated 5 out of 5 stars

Incredibly user-friendly! Finding parking is stressful, so it’s a relief not to stress over payment, correct zones, time limits, or extending your stay. The app covers it all. Thanks!


Company details

  1. Parking Lot

Written by the company

ParkMobile lets you easily find and pay for parking using our free app or online for over 1 million spaces across the country. Find parking today! Park at on-street zone parking spots, lots, reservation garages, college campuses, airports, and stadium ...


Contact info

4.0

Great

TrustScore 4 out of 5

397 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy to use

Easy to use, simple GUI, map could probably be a little more responsive but it’s well-suited to its purpose

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Have the ease of adding time to your…

Have the ease of adding time to your parking without worrying about making it back to the machine. I have not figured out yet how to add time to the machine. It says you can do it but I had enough problems fighting the ticket now because of a issue. So you know what I rather deal with this app

February 7, 2025
Unprompted review
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Rated 1 out of 5 stars

Used app to buy parking but it turned…

Used app to buy parking but it turned out my account was linked to an old license plate different car. This is NOT clear when you use the app - so got a ticket. These people must make hundreds of thousands of dollars every week from this mistake since the appeal process with local city is a big pain in the butt. Perfect example of sneaky tech enshittification !

January 31, 2025
Unprompted review
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Rated 1 out of 5 stars

ParkMobile in Tampa FL

ParkMobile in Tampa, FL.
We were in town from out of state meeting friends for dinner. We parked the rental car near what we thought was the correct restaurant. Within moments of paying for parking with ParkMobile we realized we were in the wrong location. I have reached out multiple times via emails to see how to be refunded only to receive emails from 'Carlos in Monterrey Mexico' that I need to contact the operators of said parking lot. No one knows who that would be. I called the City of Tampa parking div, and was told I needed to reach out to ParkMobile, the 3rd party.
I am still waiting for a solution.

January 12, 2025
Unprompted review
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Rated 2 out of 5 stars

Unfair Parking ticket using Parkmobile

We have two cars listed in the Parkmobile app. When we recently used parkmobile, the app defaulted to our other vehicle and we got a parking ticket. When we called the city of Tampa to appeal, they said this happens CONSTANTLY. Of course they denied waiving the ticket (but did reduce fine) even though we had proof of payment.

It would be nice if the app took some sort of ADDITIONAL EXTRA STEP to help users make sure the correct auto tag is being imputed. The reminder in place is not sufficient as evidenced by the city's constant dealing with this issue.

It might be nice to have Infrequent or inexperienced users take a picture or actually type in the tag number or put an extra big RED NOTICE THAT A WRONG TAG WILL RESULT IN A TICKET. I would rather be inconvenienced by an extra step here than to be inconvenienced later trying to unsuccessfully appeal an unfair ticket. And this would help frustrated city workers having to deny all those requests to waive parking fines for this mistake. Maybe you could get more users if you could improve this aspect.

PARKMOBILE APP DEVELOPERS PLEASE TAKE NOTE!! SAVE USERS AND CITY OFFICIALS TIME AND TROUBLE.!!!! COME UP WITH A BETTER WAY TO HELP USERS AVOID MAKING THIS APPARENTLY COMMON MISTAKE.

January 5, 2025
Unprompted review
Rated 1 out of 5 stars

I had parked in Miami Beach at location…

I had parked in Miami Beach and there was no freight loading sign where I parked. It was unclear about the other adjacent loading signs. I found that it was loading signs before they put the Parkmobile signs. I had to pay 600$ in towing charges in rip off Miami Beach. This app and its signs on streets are misleading. Don’t trust their signs and park inside the garage instead.m
To add to the misery, I was a visitor and I was asked to pay in cash and first get a rental release letter which obviously can’t get on time. It was horrible ordeal that I had to deal with.

December 21, 2024
Unprompted review

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