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4.2
12 reviews
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Very good and reliable service. Both the man who drove us from the parking lot to the airport and the one who picked us up at the airport and drove us back to the parking lot spoke fluent English and were very service-minded. They called and followed up on our arrival. Clear recommendation – and we will definitely use them again next time we fly from Hamburg Airport.
The worst shuttle service I ever had.
I was so close to shout at the driver. We was picked up by the driver at the airport and was half way and then suddenly he got a call and now we had to drive all the way back to the airport to get one single person.
The. He drove like he just was born from the hell and one of my kids did vomit and even the person beside him turned around and look but he did not give the smallest reaction.
Then we got released from that driver and the guy at the place couldn’t find our car and it was placed in such a way that they needed to take out 10 vehicles before ours could come out and they couldn’t find the keys for that cars as well.
Be more planned and move around the cars so that u don’t have to wait for nearly 30
Minutes to them to get the car out to us. All this because he slept at his working place.
A trip from the airport which should take 10 minutes and 5 minutes to get the car took nearly one hour.
Come guys be more professional or tell your workers to be more professional.
People for your own sake do not use this service.
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