Paro Reviews 243

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Paro works with me to find the best clients. They take the headache away of having to manage marketing and billing. It's a perfect collaboration. I can focus on what I do best while knowing I have a... See more

Company replied

Rated 1 out of 5 stars

Paro is not to be trusted. Even though their bookkeeper got caught up in a scam and lost my company thousand of dollars, Paro did nothing to make it right, nothing . Stay clear of them.. find a reputa... See more

Company replied

Rated 5 out of 5 stars

Our consultant, Tiara, has been amazing! Always very responsive, dependable, and an expert in the work she does. The Paro team has been great over the past couple of years of working together. I think... See more

Company replied

Rated 5 out of 5 stars

They help find my first clients, so I could make an income and leave my full time job. The communication is extremely responsive and helpful, support is always available. Highly recommend partnerin... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Accountant
  3. Bookkeeping Service
  4. Tax Preparation Service

Written by the company

Paro is an AI-powered marketplace that delivers finance and accounting solutions to businesses through a combination of expert fractional talent, data-driven tools and guiding insights. By harnessing the power of people and technology, our growth platform provides flexible options, ranging from transaction processing support to corporate development and financing strategy, to solve core business challenges and drive growth. The result enables businesses and experts to go beyond even their loftiest goals.


Contact info

3.9

Great

TrustScore 4 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paro for the win!

First of all, Paro as a company has been incredible from the start. They listen to what you need and don't rest until they fight the right freelancer for your job. As a nonprofit E.D. I was looking for someone who knew the ins and outs of the nonprofit world. My sales rep, Devon Moon, made sure that the freelancer I was paired with a fit that mold perfectly. When introduced to Tanita she was friendly, interested, and motivated to work. She was absolutely fantastic. Tanita cleaned up our books and then set best practices for our bookkeeping. It has truly changed the way our organization operates. The Paro team is always there for you-no matter what!

August 24, 2021
Unprompted review
Rated 1 out of 5 stars

They won't help you if you're using spreadsheets

I reached out to this company to assist our non profit. This first contact showed a lack of knowledge or perhaps a tendency to force larger projects than needed onto small organizations. I explained that we have our accounting data for 2 prior years in spreadsheets and ee want produce basic annual financial reports based on it. Then for the current year we would make use of the accounting software to store the data and generate reports; which may or may not include a clean up of past years data in the software given future reports will filter it out. Well I was told flat out that they cannot help me, and it is an all or nothing. Being a software engineer and information systems professional, I know that this is the wrong answer yet the most costly.

July 15, 2021
Unprompted review
Paro logo

Reply from Paro

Hi Odomitchi -- We are surprised and disappointed to hear this feedback on your experience. Our goal is to help clients identify the best solutions to their problems followed by supporting them in achieving their goals. We hope all worked out with your project, and wish you and your business success going forward.

Rated 5 out of 5 stars

Great experience!

Process to get hired went quickly and smoothly. Communication was great. Everyone was very professional and friendly to work with.

April 30, 2021
Unprompted review
Rated 5 out of 5 stars

Paro connected me with a great…

Paro connected me with a great accountant that was able to solve my issues. The work was done very quickly by Nikki and under the estimated budget. She went above and beyond her calling by helping us make sure we didn't run into the same issues in the future. Could not have asked for a better experience!

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

I've been really pleased with Paro

I've been really pleased with Paro. I'm a new freelancer with them and, within days of starting, they had connected me to six new clients and every one of those clients has been terrific to work with. They find the client, they handle all the paperwork, they take care of billing and collections. Basically, they're an off-site marketing and back-office company for financial professionals. For me, that works really well.

April 22, 2021
Unprompted review
Paro logo

Reply from Paro

Hi Ron,

First off, welcome to the Paro team! We are so happy to hear you are enjoying and finding success as a valued Paro expert. Thank you so much for the positive review.

Best,
Paro Home Team

Rated 1 out of 5 stars

Weird

They actually do not offer one-time services but advertise as if they do. They push that their employees need to meet certain quotas and criticize client budgets. I’m not going to pay someone to meet their quota, I’m going to pay for my business needs to be met. It’s all just weird. I don’t think your quotas are any of my business.

April 10, 2021
Unprompted review
Paro logo

Reply from Paro

Hi Anonymous,

Thank you for bringing up these concerns, and we are sorry to hear about the experience you allude to. We must dispute your comment around one-time services, as we absolutely do offer them. However, this is clearly a learning opportunity for our team. Please reach out to our VP of Marketing at jaustin@paro.io if you are willing to have a conversation around your experience.

Rated 5 out of 5 stars

Great platform

Great platform! Helpful and engaged team provided support throughout the process. Generating a lot of interesting prospects for my independent consulting business.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

A++ partner

We've had a very positive experience w Paro, particularly with Jay, and view them as a true partner!

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Courtney Myers Review

Courtney is an amazing person to work with. He was detailed in what he wanted and was able to provide feedback and answer any questions.

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Conscientious, knowledgeable and happy to talk through the US tax treatment of items for ourselves based in the UK

March 17, 2021
Unprompted review
Paro logo

Reply from Paro

Hi Jo,

We are extremely happy to hear your service expectations have been met! Thank you for the positive review.

Best,
Paro Home Team

Rated 5 out of 5 stars

Great connection!

Paro connected me to a tax professional who I'm very impressed with so far! Dan, my accountant, has been extremely responsive and informative.

March 17, 2021
Unprompted review
Paro logo

Reply from Paro

Hi Kacie,

Thank you so much for the review! We are so happy to hear that Dan has been a helpful addition to your team.

Best,
Paro Home Team

Rated 1 out of 5 stars

Paro aggressively tried to recruit me…

Paro aggressively tried to recruit me to be a “freelance auditor” when I did not have a CPA license. I was upfront and forthcoming about my lack of a license, because in my jurisdiction it is illegal and unethical to advertise yourself as a CPA without one. They still tried to recruit me. How did they anticipate doing supervision or Quality Review work on an unlicensed freelancer? Do they provide any support or audit tools to the people they hire? For audit work specifically, are they aware that only a licensed CPA can sign an audit opinion letter? Do they care?

I am just one schlub trying to play by the rules. If Paro is aggressively trying to recruit people who cannot legally do the work they’re hiring for, that gives me pause about their entire business model.

EDIT: They are still trying to recruit me now, and based on their responses I do not think they know or care about the legal and ethical requirements of CPAs. It honestly scares me that this company exists in the form that it does.

March 15, 2021
Unprompted review
Paro logo

Reply from Paro

Hi Robert,

We are disappointed to hear about this experience, though we feel it is very important to clarify, as there is clearly some degree of misunderstanding.
We look to find the best freelance talent across the wide array of finance and accounting solutions Paro offers, and there are differing requirements by role. We maintain an extremely high bar in terms of the quality of freelancers who join our network and deeply vet each individual as they proceed through the application process.

For roles with specific license requirements, our team explicitly verifies the right valid and active credentials of the expert through the application process, prior to joining the network. Further, a freelancer without the right licenses would not be matched with any project where a specific license or certification is required.

All of the above said, the experience you describe demonstrates there are opportunities to refine our communications and, ultimately, ensure complete understanding as we work with prospective experts. Please reach out to jaustin@paro.io, our VP of Marketing, if you are willing to have a conversation on the matter so that we can continue to refine our business process and communications.

Rated 5 out of 5 stars

Paro is incredible

Paro is incredible!

I have been a Freelancer with them for almost a year now and it has been the best experience I have had since starting my business. First off, the application process was quite impressive and the onboarding was even better. They are organized and on top of everything! They make client acquisition extremely easy and support not only the client but myself as well throughout projects. I highly recommend working with Paro, whether you are an Expert or a Client in need of services. Paro is an easy choice!

February 8, 2021
Unprompted review
Paro logo

Reply from Paro

Hi Dannie,

Thank you so much for the review! We are so happy to hear your experience working with Paro has been a positive one.

Best,
Paro Home Team

Rated 5 out of 5 stars

VC Investment Modeling

I worked with a VC firm to fix a valuation model for an acquisition. The company was great to work with and has worked with me on multiple projects that are very interesting.

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

Working with Paro is the right choice

Working with Paro has been a very rewarding experience. The team was able to quickly identify a truly remarkable candidate for a CFO/Comptroller role, onboard her to our team, and deliver on mission-critical budgeting and financial operations. Boris has become a part of our team, provides her insights and expertise, and is a pleasure to work with.

February 4, 2021
Unprompted review
Rated 1 out of 5 stars

I went through their application…

I went through their application process, but I cancelled the day of the actual interview.

I wanted to gain some insight for those real top 2% finance professionals who have seen these Adwords ads all over Google as of late.

My review will focus on the process up to that point, and my general perception of the company based on my interactions.

I'm a local CPA in a mid sized city, just opened my practice last year. So far so good. There is one other CPA in my area, good guy, but we are the only 2 in a 7+ mile radius. I have very little competition in this market and am lucky that I can pick and choose my clients. The other CPA is not accepting new clients.

I like to keep tabs on search to see who if anyone is entering our market. This company Paro.IO kept coming up in Google search results for my area. I am number 1 organically for CPA near me in my area, also number one in organic search for [area + my firm name], so our phone rings every day and we don’t pay a cent for that.

So, I kept seeing ads for Paro come up when searching CPA near me, or some other term in which we rank first organically. These are the expensive AdWords text ads right at the top that cost something like $30+ per click. No other local firms use this type of advertising. For local businesses like ours, direct mail, billboards, local networking, etc. are still king.

I wasn’t quite sure initially what this company was. Their name sounds very intentionally Silicon Valley-esque, but they basically seem to be a middleman Adwords arbitrage type business, lots of these in our industry, none have ever proven to be profitable or successful after they burn through their initial capital (InDinero and TaxFyle come to mind).

Although they are pushing themselves as some type of ‘freelance’ platform, they want you to go through an extensive process, test projects, interviews…pretty much the process you’d go through for a $200k+ salaried job. Again, this is very low paid freelance type stuff with no guarantee of work. I would have went further into the process had it been less time consuming, but not worth the effort really to get a gauge on this company.

This might be a good idea if you are unemployed and desperate, or looking for some side hustle income to supplement a full-time job, but the hoops they want applicants to jump through are unrealistic and will certainly not attract “the top 2% of finance professionals” (their words). Really just looks a lot like Upwork, but instead of taking a 20% cut forever, I was informed they take closer to a 50%+ cut of revenue. No thanks.

In conclusion, if you are a local CPA, Tax Attorney, or EA office, this company is no threat whatsoever. Essentially just another unlicensed accounting company trying to cast a wide net across the entire country by paying for very very very expensive advertising.

Our clients can walk into our office whenever they want. We charge our clients more, pay our bookkeepers are preparers more, double actually from what I’ve heard Paro pays, and we’re actually licensed to provide these services.

But again, if you are currently unemployed, or just want some side hustle cash, it might be good, especially if you’re just out of college. But if you have more than 2 years work experience, this is probably beneath what you’d be willing to accept pay wise and hoops wise.

As for “Top 2% of finance people” they are advertising? Not by a long shot, don’t know many “top 2% finance” professionals who get paid $20/hour.

February 1, 2021
Unprompted review
Paro logo

Reply from Paro

Hi Steve,

Thank you for sharing this feedback and your understanding of our business model based on your experience starting the freelance registration process.

As you pointed out, we are not a “local” firm. Instead, we are a national marketplace where businesses who need finance and accounting support are matched with functional and industry subject matter experts to help them accomplish their business goals on a project or ongoing basis. The freelancers work remotely with their clients. Business clients articulate their needs and the freelancers help craft a solution, though no party is committed to the relationship until a statement of work is signed, which includes the financial terms. Ultimately, the scope of a project and the freelancer’s expertise help dictate cost, and in the case of both the clients and the freelancers, “choice” and the ability to decided on whether a project is right for them is an important value proposition.

Further, we do hold a very high bar for the freelance experts we allow to work through our marketplace. This includes a significant vetting process as you described, and our top 2% statement is rooted in real data. We take pride in the fact that freelancers who are part of our network are provided the opportunity to engage with projects they’re interested in and pursue building and growing their own business however they individually desire. The experts on our platform include bookkeepers, accountants, CFOs, and more.

All of the above said, we sincerely wish you the best in building your own firm. If you are open to a conversation down the road, please do not hesitate to reach out.

Rated 1 out of 5 stars

No follow through

I had a great initial call with Brett from Paro about helping me with bookkeeping. He scheduled a follow up where he would have candidates lined up. Radio silence from him and the company. I do not recommend.

January 21, 2021
Unprompted review
Paro logo

Reply from Paro

Hi Matt,

I'm sorry to hear about your initial experience, but I am thrilled by how things have turned out working with your business. Welcome to the Paro family! If you have any additional feedback to provide on the process, we would welcome the opportunity to continue learning and refining our processes.

Best,
Paro Marketing (marketing@paro.io)

Rated 5 out of 5 stars

Paro hooked us up with Superman!

Paro hooked us up with Louis P in FL. This man is Superman. I am a tech guy and my partner is a builder, neither of us are qualified to manage finances for a company, but Louis is!! He has given us the peace of mind we needed to focus on our own strengths and building our young company. Paro and Louis seriously stepped up for us when our last vendor Scale Factor closed their doors and left us hanging with just a few weeks left to file and a bill. Louis got everything together and helped us meet our deadlines.

Thanks Paro!! Thanks Louis!!

December 17, 2020
Unprompted review
Paro logo

Reply from Paro

Hi Mark,

This is amazing feedback, thank you! We are extremely happy to hear that your experience working with Paro and Louis has been top notch.

Best,
Paro Home Team

Rated 5 out of 5 stars

Great for growing my business

Paro has been a huge help during these slow times. When I find myself looking for clients I go right to Paro to find any opportunities that suit my skill set. I've been paired with several quality clients without having to invest in expensive marketing tools. Paro has been great for my business growth.

December 11, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look