Paro Reviews 243

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Paro works with me to find the best clients. They take the headache away of having to manage marketing and billing. It's a perfect collaboration. I can focus on what I do best while knowing I have a... See more

Company replied

Rated 1 out of 5 stars

Paro is not to be trusted. Even though their bookkeeper got caught up in a scam and lost my company thousand of dollars, Paro did nothing to make it right, nothing . Stay clear of them.. find a reputa... See more

Company replied

Rated 5 out of 5 stars

Our consultant, Tiara, has been amazing! Always very responsive, dependable, and an expert in the work she does. The Paro team has been great over the past couple of years of working together. I think... See more

Company replied

Rated 5 out of 5 stars

They help find my first clients, so I could make an income and leave my full time job. The communication is extremely responsive and helpful, support is always available. Highly recommend partnerin... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Accountant
  3. Bookkeeping Service
  4. Tax Preparation Service

Written by the company

Paro is an AI-powered marketplace that delivers finance and accounting solutions to businesses through a combination of expert fractional talent, data-driven tools and guiding insights. By harnessing the power of people and technology, our growth platform provides flexible options, ranging from transaction processing support to corporate development and financing strategy, to solve core business challenges and drive growth. The result enables businesses and experts to go beyond even their loftiest goals.


Contact info

3.9

Great

TrustScore 4 out of 5

243 reviews

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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Our new bookkeeping service is exceptional.

To date, I am satisfied with having Paro help us in selecting our business professionals. Jackie Davison has turned out to be everything you said she would be and then some. I’m satisfied that Paro stays on top of follow up on a regular basis.

January 27, 2023
Unprompted review
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Reply from Paro

Thank you for the positive feedback, Daniel. We're glad you're finding our service, communication and quality to be all that you expect, and we look forward to continuing to work with you!

Rated 5 out of 5 stars

Platinum Rating from me

All I can ask is good deal flow and excellent support. Paro provides that with superlative consistency. They're pros that are a pleasure to work with. I expect nothing but growth for them since clients seem very happy.
Chris

January 11, 2023
Unprompted review
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Reply from Paro

Thank you for the positive feedback, Chris! It is a pleasure working with you as well.

Rated 5 out of 5 stars

As a Paro expert

As a Paro expert, I can truly say this was one of the best decision that I made becoming an expert. Paro really support their experts.

January 11, 2023
Unprompted review
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Reply from Paro

We're glad to support you, and we're thankful for this positive feedback!

Rated 1 out of 5 stars

Sales people who try to trap you in agreements - Avoid

I'm a CPA, at first they were very responsive in trying to win work with me. Got a good stable monthly client through them, but after that first week, they were silent. Didn't even notify me or my client when the client representative for Paro changed. They were slow to answer any questions and then charged double my rate so they got 50% and I got 50% despite them not doing any work other than collecting funds then sending my part to me.

When looking at the "buy out" clause in our agreement it states that it is based on my annualized rate. Yet the rate they said was my annualized rate was double what they charged the client over 2 years, despite me being on a fixed monthly rate?

This might work for a short term job with an end date, but for any recurring work, avoid like the plague. You and your client will end up paying a middle person to do nothing.

TL:DR - Paro try to make the sale and then leech off of the professional's work without doing anything other than a bare minimum.

December 1, 2022
Unprompted review
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Reply from Paro

Hi Alban — Thank you for sharing this feedback. Though we are disappointed by the details, we are constantly looking to improve the experiences and opportunities we offer for both our experts and clients alike. A member of our leadership team will reach out directly after the holidays to learn more about your specific experience.

Rated 5 out of 5 stars

Best Experience

I couldn't ask for a better group of people to work alongside to deliver the best client experience. Seriously. Y'all outdo yourselves every. single. time.

Thank you!

December 13, 2022
Unprompted review
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Reply from Paro

Missi - Thanks so much for sharing this feedback. We appreciate it, and we'll continue to work to create the best experience for both our experts and clients!

Rated 5 out of 5 stars

Paro Expert Review

I've been working with Paro for over a year now and their support team are great!

December 13, 2022
Unprompted review
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Reply from Paro

Thank you for the feedback, Jesus! We look forward to supporting you as you continue your expert journey with us.

Rated 5 out of 5 stars

Paro is great for experts

Paro is always looking at how they can improve the experience for experts. They have taken our feedback and experiences and used them to develop new tools and processes. I feel that Paro is an innovative organization that will continue to move the accounting and finance industry into the 21st century.

December 9, 2022
Unprompted review
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Reply from Paro

Thank you for the positive feedback, Alex! We're glad you see that we care deeply about listening to our experts and making our experience best-in-class.

Rated 4 out of 5 stars

I believe Paro is truly committed to…

I believe Paro is truly committed to making the best potential match for their clients within their freelance network. The sales team truly cares about making the client happy and providing a fit that works for both the freelancer and the client. This ensures both parties have the optimum experience and are satisfied with the engagement.

December 9, 2022
Unprompted review
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Reply from Paro

Hi Adam - Thank you recognizing our commitment to matching clients with their best-fit expert for their needs. We appreciate your feedback and aim to continue meeting and exceeding your expectations as we work with your business.

Rated 5 out of 5 stars

Paro is awesome

Paro is awesome! They helped connect me with great clients and continue to be a great resource for new clients.

December 9, 2022
Unprompted review
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Reply from Paro

We're so glad you're connecting with great clients through us so you can build your business - thank you for the positive feedback!

Rated 5 out of 5 stars

Paro has done a great job of connecting…

Paro has done a great job of connecting me with excellent opportunities. They have been responsive and professional at all times and even though the work is remote, I know that they are available to support as needed. The clients that they have matched me with have been truly great to work with and have allowed me to expand my network to an international level.

November 11, 2022
Unprompted review
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Reply from Paro

Thank you for the positive feedback, Kristin. We're glad to be a part of expanding your network and enabling you with the support you need to build your business!

Rated 1 out of 5 stars

Avoid

First contact person did not know the difference between a CPA review and a tax return review, if you are an accounting professional stay away, something that simple is a red flag on the whole organization,

November 8, 2022
Unprompted review
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Reply from Paro

Hi Me - We are surprised to hear about this experience with our team and are unable to find a record of a conversation with you in our system. That said, we are always looking to better understand where we have room for improvement.

Rated 5 out of 5 stars

Everything Great

Everything went great. The process is very smooth and all my questions were answered immediately. Everyone is very easy to work with and the team atmosphere is great.

April 18, 2022
Unprompted review
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Reply from Paro

We're glad to hear you've had a positive experience with us, Steve. Thank you for the feedback!

Rated 5 out of 5 stars

Great CPA firms referred through Paro…

Great CPA firms referred through Paro enjoyed working with all CPA firms recommended this season

October 4, 2022
Unprompted review
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Reply from Paro

Hi Dave, Thank you the positive feedback. We work hard to ensure we have great clients for our experts to work with, and we're glad to hear you've enjoyed working with our CPA firm clients this year.

Rated 5 out of 5 stars

Paro provides good match

Paro provides good match. It has prompt payment system and good support. Website and interface are good but there is still room to improve.

November 4, 2022
Unprompted review
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Reply from Paro

Thank you for the feedback, Jyoti. We are glad you're having positive experiences with support, payment and matches, and we are continually working to improve our platform so the experience becomes best-in-class.

Rated 5 out of 5 stars

Wonderful experience and learning opportunity!

The culture and people made my experience great as well as the owner and other staff. Project goals were met to the satifaction of the client and I had a chance to learn more about an industry I had little prior experience in.

November 1, 2022
Unprompted review
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Reply from Paro

Hi James, We're happy to hear that you've had a great experience with your recent client as an expert with us, and we look forward to your continued success!

Rated 5 out of 5 stars

Best Decision

The Paro team has been great to work with and we look forward to our continued success with Paro!

October 11, 2022
Unprompted review
Paro logo

Reply from Paro

Hi Andrew - Thanks for the positive feedback! We also look forward to contributing to your continued success.

Rated 5 out of 5 stars

Paro is a really great company that…

Paro is a really great company that connects top accounting and finance experts to clients in need. With the ever changing economy, this company has found a way to provide a value add to both experts and customers alike.

September 30, 2022
Unprompted review
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Reply from Paro

Thank you for the positive feedback, Charles! We are glad to be a part of providing value to you, as well as our other experts and clients. We look forward to continuing to be a part of your success.

Rated 1 out of 5 stars

Paro are scammers!!

Paro are scammers!!! Do not waste your time. They are liars and did not want to pay their freelancers. Clients get scammed and so do freelancers. I billed about $2,700 worth and ended up getting paid nothing. They said I did not complete the scope of work and they had proof. I requested the proof and they answered back. I sent emails after emails. I tried to set up meeting but they were declined my meeting. I BEEN WAITING TO HEAR ABOUT MY PAY SINCE MAY!!! DO NOT USE PARO!!!

August 3, 2022
Unprompted review
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Reply from Paro

Hi Jai -- Our teams work hard to ensure everything is handled appropriately when issues arise and treated with respect. The situation you described is far from the experience we are working to create for experts and businesses alike. Please reach out directly to talent@paro.ai if this is not yet resolved.

Rated 1 out of 5 stars

Being a bookkeeper I was with them for…

Being a bookkeeper I was with them for a few months. Lost clients because of over charging by them and after I got in contact with them about a client who wanted more than the scope of work I was told my account was permanently removed so I lost clients and work. You can’t get a hold of anyone. I tried to appeal but nothing happened.

July 12, 2022
Unprompted review
Paro logo

Reply from Paro

Hi Debra -- Our business promotes choice for both the expert freelancers and the business clients, such that both parties have to agree on the scope of work and rate prior to getting started, helping avoid the sense of "overcharging". Further, we are supportive of ongoing growth of the relationships as well as the businesses and experts themselves. With all of that, it sounds like your experiences may have been unique. If you would like to connect with anyone at Paro further about your situation, please contact talent@paro.ai.

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