Partners& Reviews 80

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have been dealing with Dean & Damian from Partners& for some time now pn multiple policies. They are very knowledgeable about the products offered and nothing seems too much effort. If I ever have... See more

Rated 5 out of 5 stars

First time using Partners for our fleet insurance due to previous broker who we have used for many years let us down shall we say. Massive thank you to Rob Rutherford who deal with my enquiry and foll... See more

Company replied

Rated 5 out of 5 stars

I did not know where to start when I decided it was time to take life insurance. Caroline and Georgie made it easy. Caroline has been with us every step of the way, exploring our options and explainin... See more

Company replied

Rated 5 out of 5 stars

Partners& have recently sorted out our business insurance. They have taken the time to understand our needs and given us some great advice. I feel like they care and are looking after us, but equally... See more

Company replied

Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Personal Insurance Company

Written by the company

The next generation insurance advisory business


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service from Nathan and the team…

Great service from Nathan and the team in sorucing professional indemnity for a complex function being run under a UK Limited Company setup. Listened to our needs and sourced a policy from an underwriter as required. Would strongly recommend these guys for insurance brokering for Limited Companies.

October 25, 2024
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Very good service

We have sourced various insurance products from Partners & and they have been attentive, and helpful on all accounts we really can't fault the service we have received

June 10, 2024
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Fantastic customer experience

Caroline and Cate were extremely knowledgeable and made the whole process (which can initially come across complex and time consuming) very smooth and seamless. I would highly recommend them both (and by extension Partners&).

October 7, 2024
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Caroline and Cate have been so helpful…

Caroline and Cate have been so helpful and amazing while sorting out my company’s insurances especially with our very specific needs. I would recommend Partners& to anyone needing protection.

Thank you

Adam (AOSS)

August 2, 2024
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Great Support from the team

Great support from Yusuf & Stacey in taking out multiple policies. We were well informed throughout and they were both always happy to answer any questions.

July 22, 2024
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Not just a broker

We have used partners& for all 4 of our companies, varying from Construction to Hospitality for the past 3 years and we are over the moon with the service they provide. Darren is our main contact and is always at the end of the phone when we need him, with the added bonus of legal advice when needed. Thank you Darren, Kelly and Alistair.

More recently I have chosen to get myself some life insurance, and Cate and Caroline were a delight to deal with, explaining all my options in full and clearly.

Thank you so much team, keep up the good work.

July 18, 2024
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Partners& has been an invaluable asset…

Partners& has been an invaluable asset to our business for several years now. Their expertise in insurance and risk management is truly outstanding. They consistently ensure that our business has the most comprehensive coverage and protections in place, while also being mindful of our budget.

What sets Partners& apart is their unwavering commitment to customer service. The team is incredibly responsive and always ready to accommodate change requests promptly. Their dedication to putting client service at the forefront is evident in every interaction.

I particularly appreciate how Partners& goes above and beyond to find solutions that offer the best value for money without compromising on quality. This approach has helped us optimize our insurance portfolio while maintaining robust protection.

Based on our long-standing relationship and the consistently excellent service we've received; I wholeheartedly recommend Partners& to any business seeking a trustworthy and dependable insurance partner. They truly live up to their 4-star rating on Trustpilot, and in my experience, they deserve even more.

March 26, 2024
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Excellent coms

Excellent coms, real persistence to get things done. Overall a great service!

June 30, 2024
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

My Client Executive Cate Mason really…

My Client Executive Cate Mason really went out of her way to solve a number of issues with my key man insurance policy and in the end her perseverance and dedication won the day and my policy was succesfully placed.

May 1, 2024
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Insurance makes me really anxious

Insurance makes me really anxious. Neil has made it so easy. He is brilliant at answering all my questions and takes the time to explain things in a clear and simple manner. It is also great to have a proactive insurance team behind us.

March 6, 2024
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

We had a great experience with Caroline…

We had a great experience with Caroline in organising our insurance. She was extremely helpful and informative and would have no issues with using Caroline and Partners& in the future.

March 26, 2024
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Professional Service all round

Partners& have handled our business-related insurances, PMI and life cover, for over 3-years now and played a large part in our growth. They continue to provide professional advice and services for our business and we look forward to many more years working with the team.

March 13, 2024
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Partners&

We were introduced to Caroline and her team through the commercial insurance broking division of Partners&. Caroline quickly assessed our life insurance and income protection requirements and provided us with the necessary levels of cover to satisfy our risk profile and cost appetite.

The whole process was managed well and we were satisfied with overall level of service received.

I wouldn't hesitate to recommend Caroline and the team at Partners& to any business that is looking for an experienced and competent broker to manage their insurance portfolio.

January 1, 2024
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Life insurance, who needs that?

I was apprehensive when Caroline first spoke about life insurance and the other products we went on to discuss, mainly because I thought I would never need them. Caroline was very knowledgeable and put my mind at ease every step of the way. I would recommend Partners& and Caroline to anyone looking for these types of services, her attention to detail and her warm approach were very welcomed.

February 1, 2024
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Simply exceptional

I cannot speak highly enough of the service provided by Stacey, Yusuf and Cate in arranging life and critical illness cover in complex circumstances. They went above and beyond and are a credit to Partners&.

February 18, 2024
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Partners& were really responsive and…

Partners& were really responsive and helpful through what was a complex process on both sides

July 4, 2023
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Personalised service is great!

The level of personalised support has been great!

June 1, 2023
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

Great service and advise was offered on…

Great service and advise was offered on life and critical illness cover and not pushing there services where very happy to wait until we had made a decision.

June 5, 2023
Unprompted review
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Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

Rated 5 out of 5 stars

It was a pleasure organising our…

It was a pleasure organising our insurance via Partners&. Caroline and Georgie were always on hand to assist with any queries. The entire process was efficient and transparent. We certainly recommend touching base with Partners& for any insurance needs.

June 2, 2023
Unprompted review
Partners& logo

Reply from Partners&

Thank you for our 5-star review! We’re so pleased you had a great experience and we really appreciate your feedback!

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