Partridge MINI Reviews 

346
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their outstanding helpfulness, patience, and deep product knowledge during every visit. Buyers note that the team takes the time to answer all questions clearly and ensures a welcoming, pressure-free showroom environment. Consumers also appreciate the seamless user experience and the smooth handling of paperwork from start to handover. Reviewers frequently mention exceptional after-sales support and personalized attention that makes them feel valued as loyal clients. People purchasing vehicles find the entire process straightforward, stress-free, and supported by a genuinely dedicated team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful, patient, and knowledgeable... See more

Service

Reviewers mention positive feedback about service, noting that staff members are consistently professional,... See more

Product

Clients share positive opinions on product, expressing high satisfaction and appreciation for their newly... See more

User experience

Customers had positive experiences with user experience, highlighting how helpful, knowledgeable, and... See more

Customer service

Consumers find customer service to be positive and consistently report helpful, knowledgeable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience at Partridge MINI was wonderful from day one up to the handover of the car. Ricardo Lopes was incredibly helpful, knowledgable and patient. We weren’t sure about what we wanted and he... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a Mini from Shaun at Partridge Mini Chandlers Ford. The service we received from Shaun excellent. Shaun was very helpful, knowledgeable, patient, answered all our questions c... See more

Company replied

Rated 5 out of 5 stars

We have been very impressed with staff at Partridge Mini over the years. We collected Mini number 4 today! Jack has looked after us from day one of this purchase. He has been kind,attentive and nothi... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Chris at Partridge MINI highly enough! From start to handover, he has been absolutely amazing — friendly, professional, and genuinely helpful every step of the way. Nothing was too m... See more

Company replied


Company details

  1. MINI dealer

Written by the company

Welcome to Partridge MINI. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Visit us today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

346 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(346)

164 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rowan - 10/10

Thank you Rowan for your great customer service. I appreciate the support on a quick handover, and adding the stripes to my MINI! I love it!

March 29, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi Jessica
Thank you for taking the time to leave a review of your recent Partridge experience, which is very much appreciated and we will certainly share your comments with Rowan.
We wish you many happy motoring miles in your new MINI with stripes.
Best wishes The Partridge Team

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Rated 5 out of 5 stars

I part exchanged my car and brought a…

I part exchanged my car and brought a mini from this dealership. Everyone is friendly and helpful. I dealt with Ricky who was fantastic from
start to finish a pleasure to deal with.

March 28, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi Caron
We are delighted to hear that Ricky and Team were able to provide a great Partridge experience and we thank you for sharing. We know Ricky will be thrilled to receive such praise and we wish you many happy motoring miles in your new MINI.
Best wishes The Partridge Team.

Rated 5 out of 5 stars

Enjoying my new Mini E Countryman

Enjoying my new Mini E Countryman. Great service from Rowan at Partridge Mini who was very professional, knowledgeable and who took the time for a thorough orientation of the car. Would recommmend. Thanks Rowan!

March 27, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi Deborah
Thank you for the great review and recommendation, which is truly appreciated by everyone and we know Rowan will be delighted to receive such praise.
We wish you lots of happy motoring miles in your new MINI.
Best wishes The Partridge Team

Rated 5 out of 5 stars

Shaun Greenley at Partridge Mini Southampton

We were served by Shaun Greenley at Mini Partridge Southampton. Shaun was incredibly helpful and patient and made the whole process of buying a new Mini a really nice and simple experience from start to finish. Having bought a few cars over the years, this is not always the case. If you’re looking to buy a new Mini you have to speak with Shaun !

March 22, 2026
Unprompted review
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Reply from Partridge MINI

Hi Mark,
We’re so pleased to hear that Shaun provided such a helpful and patient experience, making the whole process smooth and enjoyable from start to finish - exactly what we strive for.

It’s especially great to hear this stands out compared to your previous car-buying experiences. We’ll be sure to pass your kind words on to Shaun.

Thank you for your recommendation, and we hope you enjoy your new MINI!
Best Wishes The Partridge Team

Rated 5 out of 5 stars

I recently bought a Mini Countryman…

I recently bought a Mini Countryman from Partridge MINI and had a great experience thanks to Ben.
He was professional, friendly, and very helpful throughout, always happy to answer questions and kept everything smooth and stress-free. No pressure at any point, just excellent service.
Highly recommend Ben if you’re considering buying from Partridge MINI!

March 19, 2026
Unprompted review
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Reply from Partridge MINI

Hi Lyu,
Thank you for taking the time to share your experience!

We’re delighted to hear you had such a great experience purchasing your MINI Countryman, and that Ben provided professional, friendly and helpful support throughout. It’s exactly the kind of smooth and stress-free service we aim to deliver.

We’ll be sure to pass on your kind words to Ben - he’ll really appreciate it.

Thank you again for your recommendation, and we hope you enjoy every moment in your new MINI!
Best Wishes The Partridge Team

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Rated 5 out of 5 stars

I had very good service from Rowan

I had very good service from Rowan
He was very helpful, knowledgeable and patient.He helped me through and tried to find a best deal for me and I ended up buying a mini! ..
Thank you Rowan

March 17, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi Dipender
Thank you for your wonderful review and we are delighted that the Team were able to assist in finding the right MINI for you.
They will be thrilled with your feedback, it really is very important to us all.
Wishing you many happy motoring miles.
Best wishes The Partridge Team

Rated 5 out of 5 stars

Buying a car from Partridge Eastleigh

From walking in the showroom to picking up the car Chris made the whole experience a pleasure. There was none of the dreaded hard sales pitch just friendly Informative and helpful advice. Every step of the way Chris took the time to carefully explain everything we needed to know. I cannot recommend Chris or Partridge highly enough, go and see for yourselves, you won't be disappointed.

March 23, 2026
Unprompted review
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Reply from Partridge MINI

Hi Steve
Thank you so much for the wonderful review and recommendation, which truly means a great deal to everyone.
We will certainly share your feedback with Chris, who will be delighted he was able to assist and make the buying experience enjoyable.
We wish you many happy motoring miles in your new MINI.
Best wishes The Partridge Team

Rated 5 out of 5 stars

Rowan

I dealt with Rowan who I found to be very professional and informative. I liked the fact that he never once tried to pressure me he merely gave me facts and figures as I asked for them. He was very curious and I will most definitely return and deal with him

March 19, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi Carl
Thank you for sharing your recent Partridge experience and we are delighted that Rowan was able to assist, we know he will be delighted with your feedback.
Best wishes The Partridge Team

Rated 5 out of 5 stars

A fantastic service

A fantastic service , Ricky was an absolute pleasure to deal with , can’t recommend him highly enough enough.

March 20, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi Eddie
Thank you for the wonderful review and recommendation, it is truly appreciated and we know Ricky will be delighted with your feedback.
We wish you many happy motoring miles in your new MINI.
Best wishes The Partridge Team

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Rated 5 out of 5 stars

We have been very impressed with everyone at Partridge Mini

We have been very impressed with staff at Partridge Mini over the years. We collected Mini number 4 today! Jack has looked after us from day one of this purchase. He has been kind,attentive and nothing is-too much trouble. He has explained everything in detail and has dealt with all paperwork with patience and professionalism.

March 18, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi Jean
Thank you so much for your wonderful review and for your continued loyalty—it truly means a lot to us that you have chosen Partridge MINI for your fourth car!
We are delighted to hear how impressed you have been with the team over the years, and especially that Jack has made this latest experience so smooth and enjoyable. We will be sure to pass on your kind words to him—he will be thrilled to receive such praise.
Congratulations on your new MINI, and we look forward to welcoming you back again in the future. Safe and happy motoring!
Best wishes The Partridge Team

Rated 5 out of 5 stars

It’s been an entirely positive…

It’s been an entirely positive experience dealing with Partridge Mini. Jack is very personable and a pleasure to do business with. I’m hoping to not need to buy a car again for a long time but if I were I would be very happy to return.

March 16, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi Martin
Thank you so much for your kind words! We are delighted to hear you had such a positive Partridge experience . Jack will be especially pleased to know he made the process enjoyable for you.
We really appreciate your recommendation and hope you continue to enjoy your car for many years to come. If you ever need anything in the future, we’ll be more than happy to help!
Best wishes The Partridge Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service ! very pleased with Rowan professional service, very helpful, accommodating and not pushy at all. He gave great advice and would recommend him.

March 12, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi Beverly
Thank you for taking the time to leave such a wonderful review and for the recommendation, which is truly appreciated.
We will certainly pass your comments to Rowan, who we know will be delighted.
Best wishes The Partridge Team

Rated 5 out of 5 stars

Very positive experience

Very positive experience

March 12, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi John
Thank you for taking the time to leave a review, which is greatly appreciated and we shall certainly pass on to the Team.
Best wishes The Partridge Team

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Rated 5 out of 5 stars

Ben was fantastic at helping me source…

Ben was fantastic at helping me source a mini that was right for me. Very smooth and reassuring experience. Super happy

March 7, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi Sara
Thank you so much for your kind review!
We are delighted to hear you are happy with the recent Partridge experience and that Ben was able to help you find the right MINI.
We will be sure to pass your lovely feedback on to him and wish you many happy motoring miles in your new MINI!
Best wishes The Partridge Team

Rated 5 out of 5 stars

Ordered a car today with Ricky…

Ordered a car today with Ricky extremely polite friendly and knowledgeable nothing was too much trouble.
Great experience.

March 9, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi Carl
Thank you for taking the time to leave such a positive review of your recent Partridge experience, we are delighted to learn that all went smoothly and we know Ricky will be delighted to receive such praise.
Wishing you many happy motoring miles in your new MINI.
Best wishes The Partridge Team

Rated 5 out of 5 stars

Fantastic experience

Ben was great, fantastic experience. Would recommend.

March 7, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi Abigale
Thank you for taking the time to leave a review and for the recommendation, we know Ben will be delighted to receive such wonderful comments.
Best wishes The Partridge Team

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always! Would highly recommend Partridge Mini

February 28, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi Annie,
Thank you very much for your kind 5-star review!

We’re delighted to hear you received excellent service once again, and we truly appreciate your recommendation. Your continued support means a great deal to the entire team.

We look forward to welcoming you back to Partridge MINI in the future.
Best Wishes The Partridge Team

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Rated 5 out of 5 stars

Great experience

Jack was really helpful and explained everything brilliantly. He was very efficient and we felt looked after.

February 27, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi Maureen,
Thank you for your wonderful 5-star review!

We’re delighted to hear that Jack provided such a helpful and clear experience, taking the time to explain everything thoroughly and ensuring you felt well looked after throughout your purchase.

Thank you for choosing us, and we hope you enjoy every moment with your new MINI. We look forward to welcoming you back in the future.
Best Wishes The Partridge Team

Rated 5 out of 5 stars

Mini

Jack made the whole experience of buying my new car easy. He was extremely helpful and patient! Communication was excellent. Would highly recommend!

February 26, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Thank you so much for the wonderful review and recommendation, which we truly appreciate.
We will certainly share your feedback with Jack, who we know will be delighted.
If you require any further information or have any questions, please do let us know. In the meantime, we wish you many happy motoring miles.
Best wishes The Partridge Team

Rated 5 out of 5 stars

Great service

Great service. Very friendly and helpful

February 26, 2026
Unprompted review
Partridge MINI logo

Reply from Partridge MINI

Hi Jack
Thank you for leaving a review of your recent Partridge experience, which is greatly appreciated.
Best wishes The Partridge Team

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