Exact product as stated, reasonable pricing and shipping cost. Packed well and arrived in great condition.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Part arrive as expected. I was able to complete the repair of the Speed Oven a TurboChef Tornado!
Company replied
Great experience. Got the parts next day. Easy checkout just awesome.
Company replied
The order taker was very efficient and the parts were delivered faster than expected
Company replied
Company details
- #30 of 42 best companies in Kitchen Supply Store
- #6 of 9 best companies in Appliance Parts Supplier
Written by the company
PartsFe is a leading supplier of commercial restaurant equipment parts, serving businesses, service technicians, and facility operators across the United States. With an inventory of over 1,00,000+ parts, we offer replacement parts for dishwashers, fryers, griddles, grills, ice machines, ovens, plumbing systems, and more. We understand that equipment downtime can disrupt operations and impact profitability. That's why we provide same-day shipping on eligible in-stock items across the United States, helping customers get the parts they need, when they need them the most. Our commitment to customer satisfaction is backed by secure payment processing, easy 30-day returns, and dedicated support available 24/7 via email. Operating Monday through Friday from 8:00 AM to 5:00 PM CST, our team is focused on delivering a reliable purchasing experience built on quality, speed, and service. At PartsFe, keeping commercial kitchens running efficiently is our priority.
Contact info
700 Nicholas BLVD Suite 105, 60007, Elk Grove Village, United States
- +1 866 863 0907
- contact@partsfe.com
- partsfe.com
4.2
Great
261 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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Excellent product
Excellent product, quick shipping and constant updates which helped our small business get back to work quickly.
October 29, 2022
Reply from PartsFE
Thanks for sharing your awesome feedback, Happy to serve you.
Just the part I needed…
Just the part I needed for an AWESOME price. Arrived fast too!
September 21, 2022
Reply from PartsFE
Nice to hear that you are happy with our service
I order a part for an freezer but
I order a part for an freezer but, never received a tracking nomber or delivered confirmation this may be a fake company or scam I already contacted my bank to get my money back. be aware!!
September 28, 2022
Unprompted review
The problem was I paid for 2 day…
The problem was I paid for 2 day delivery and it took 2 to 3 weeks to get the part.
September 14, 2022
Reply from PartsFE
Sorry for hear that, will try to keep up to deliver best service
I ordered 4 valves and only received 3
I ordered 4 valves and only received 3. I have tried to get a hold of customer service but no response
September 8, 2022
You guys (or gals) are awesome
You guys (or gals) are awesome! Quickest shipping and availability ever!
Thanks for being there for us.
August 31, 2022
Reply from PartsFE
Thank you and looking forward for more business!
Ordered a part next day air and it…
Ordered a part next day air and it arrived on time. Great site
September 1, 2022
Reply from PartsFE
Thank you and happy to serve you!
Ordered 4 of the same gas valves for an…
Ordered 4 of the same gas valves for an atosa fryer. 2 for a repair and 2 as “stock” in my shop. All supposed to be “genuine” Atosa parts. 1 was and the other 3 were made who know where. Installed 2 of them and one was bad. Good thing I ordered extra. Tried to get it replaced under warranty to replenish my stock. Took 3 weeks to get a warranty claim and part. Valve 2 is installed and not working now. Only one working is the actual genuine part they sent me. Trying to return the others but they are ignoring me. Finally threatened to report them and all of the sudden have a response. Now we will see how long it takes to get my money back. BUYER BEWARE. Operator out of Illinois, registered in TX as a “foreign LLC”, based out of china, and customer service is in India. You get what you pay for….will never buy from again!!!
August 18, 2022
Unprompted review
Ordering was fast and easy.
Ordering was fast and easy. The pricing was the best I found. Everything was delivered fast as promised. I would definitely use them again.
August 3, 2022
Reply from PartsFE
Thank you and looking forward!
Vulcan range parts
The conversion parts changing from NG to LP were perfect. Price was great and parts were received in only 4 working days.
August 2, 2022
Reply from PartsFE
Thanks for your awesome words!
Terrible customer service!
The part ordered did not match the photo. The caster noted showed a brake included. I contacted customer service and it took over a week to reply. They indicated that the brake was not included and that the description indicated such which it did in very small print buried. I went back and asked if they had a caster like this with a brake system as I couldn't find one on their website and have not received a reply in over two weeks.
July 14, 2022
Unprompted review
Zurn Drain Strainer
Ordered and received drain strainers in a very timely manner and at a significantly lower price than competitors and even Amazon. Thank you very much!
July 13, 2022
Reply from PartsFE
Thank you!
Reply from PartsFE
Thank you!
Reply from PartsFE
Thank you!
The dough hook I ordered was here in a…
The dough hook I ordered was here in a timely manner & literally 100's of dollars less to the comparable hook for sale! Very happy
July 9, 2022
Reply from PartsFE
Thank you and looking forward for more orders
Casters for Blodgett Oven
Parts arrived on schedule. However, the item indicated that it came with brakes (photo shows brake). Left message for customer service and never received a call back in 3 days.
July 7, 2022
False information
Description said Hoshizaki was manufacturer of the pump I ordered. When I received the pump it’s a aftermarket pump that I could have ordered much cheaper elsewhere IF I had wanted an aftermarket pump. Customer was in a bind so I had to install this foreign crap. I will not purchase from them again !
July 6, 2022
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