Exact product as stated, reasonable pricing and shipping cost. Packed well and arrived in great condition.
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Review summary
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Reviews shaping this summary
Part arrive as expected. I was able to complete the repair of the Speed Oven a TurboChef Tornado!
Company replied
Great experience. Got the parts next day. Easy checkout just awesome.
Company replied
The order taker was very efficient and the parts were delivered faster than expected
Company replied
Company details
- #30 of 42 best companies in Kitchen Supply Store
- #6 of 9 best companies in Appliance Parts Supplier
Written by the company
PartsFe is a leading supplier of commercial restaurant equipment parts, serving businesses, service technicians, and facility operators across the United States. With an inventory of over 1,00,000+ parts, we offer replacement parts for dishwashers, fryers, griddles, grills, ice machines, ovens, plumbing systems, and more. We understand that equipment downtime can disrupt operations and impact profitability. That's why we provide same-day shipping on eligible in-stock items across the United States, helping customers get the parts they need, when they need them the most. Our commitment to customer satisfaction is backed by secure payment processing, easy 30-day returns, and dedicated support available 24/7 via email. Operating Monday through Friday from 8:00 AM to 5:00 PM CST, our team is focused on delivering a reliable purchasing experience built on quality, speed, and service. At PartsFe, keeping commercial kitchens running efficiently is our priority.
Contact info
700 Nicholas BLVD Suite 105, 60007, Elk Grove Village, United States
- +1 866 863 0907
- contact@partsfe.com
- partsfe.com
4.2
Great
260 reviews
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Replied to 83% of negative reviews
Typically replies within 1 week
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I had the part the next day!
I placed the order on Monday, and I had the part the next day. And, the price was significantly lower than any other option I could find.
February 28, 2023
I was allowed to return items that I…
I was allowed to return items that I purchased and it was smooth.
February 23, 2023
Parts came fast and they were the exact…
Parts came fast and they were the exact parts needed, everything went well.
March 2, 2023
Great service and good price for parts.
February 23, 2023
To who put my money in you bank acct
To who put my money in you bank acct . I ordered part on a Fri received on Thursday installed on Friday part was faulty called same day of installation was told to email contact@ partsfe. Warehouse followed instructions got response almost immediately saying warehouse makes decision , not answering email or phone calls today I’m still need gas valve for equipment in my cafe , customer service as far placing order receiving product and debiting you account they were great customer service otherwise ( so far ) is not the best. The first party I dealt with partsfe, the next party was contact Com the package came from Karuvu holdings LLC in Illinois so who do I blame?? What can I do ??
February 9, 2023
Unprompted review
Prompt service
Fast service, delivery time great. Good communication with part inventory. Great job!!
January 31, 2023
Wrong part was sent
January 30, 2023
The part i ordered did arrive quickly…
The part i ordered did arrive quickly however the part was missing components. The exchange for the correct part was quickly resolved.
January 6, 2023
Got the item I wanted at a great price
December 21, 2022
I somehow ended up with an incorrect…
I somehow ended up with an incorrect part being shipped to me. I was sent a shipping notification for this incorrect part and called and left a message that the part was incorrect and that I would like a return call. No call was made that day or the next. I called and left a second message reiterating the problem. Again, no return call. The third call I placed, I informed them that I would no longer be purchasing from them if they did not return my call. I was called back this time, only for them to tell me that they would send an RMA the next day. That RMA never occurred. I have ordered the correct part from another vendor.
January 2, 2023
Came in timely manner and was what I…
Came in timely manner and was what I expected. Thanks
January 4, 2023
Ordered inferred burner for my jade…
Ordered inferred burner for my jade cheese melter said it was shipped waited 1 week never came called they said it was sent back but will reship what a coincidence it came the next day after installation it lasted 2 days then broke now there refusing to replace
this was a 500 dollar part and now I have to purchase another one they said they wanted to see box it came in but I had disposed of it not right
Bad customer service would not recommended
December 21, 2022
Unprompted review
Fast shipping!
December 1, 2022
Excellent product
Excellent product, quick shipping and constant updates which helped our small business get back to work quickly.
October 29, 2022
Reply from PartsFE
Thanks for sharing your awesome feedback, Happy to serve you.
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