Exact product as stated, reasonable pricing and shipping cost. Packed well and arrived in great condition.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Part arrive as expected. I was able to complete the repair of the Speed Oven a TurboChef Tornado!
Company replied
They had the parts I needed and the delivery arrived in 2 days. Excellent. Will order from here again.
The order taker was very efficient and the parts were delivered faster than expected
Company replied
Company details
- #26 of 42 best companies in Kitchen Supply Store
- #5 of 9 best companies in Appliance Parts Supplier
Written by the company
PartsFe is a leading supplier of commercial restaurant equipment parts, serving businesses, service technicians, and facility operators across the United States. With an inventory of over 1,00,000+ parts, we offer replacement parts for dishwashers, fryers, griddles, grills, ice machines, ovens, plumbing systems, and more. We understand that equipment downtime can disrupt operations and impact profitability. That's why we provide same-day shipping on eligible in-stock items across the United States, helping customers get the parts they need, when they need them the most. Our commitment to customer satisfaction is backed by secure payment processing, easy 30-day returns, and dedicated support available 24/7 via email. Operating Monday through Friday from 8:00 AM to 5:00 PM CST, our team is focused on delivering a reliable purchasing experience built on quality, speed, and service. At PartsFe, keeping commercial kitchens running efficiently is our priority.
Contact info
700 Nicholas BLVD Suite 105, 60007, Elk Grove Village, United States
- +1 866 863 0907
- contact@partsfe.com
- partsfe.com
4.2
Great
256 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Easy to order and fast shipping
Seamless process, easy ordering, easy shipping and delivery
September 25, 2024
Reply from PartsFE
Thank you for your valuable feedback and time! Glad to hear that you had a smooth experience! We're thrilled the ordering, shipping, and delivery went so well for you.
Always top of their game,fast shipment…
Always top of their game,fast shipment and item is what i was expecting to get
June 25, 2024
Reply from PartsFE
Thank you!
Reply from PartsFE
Thank you, Look forward for more orders
worst company
June 24, 2024
Unprompted review
Reply from PartsFE
Hello, We did not find any information regarding your business with us. Can you please provide your order number with us to investigate this further?
App was easy to use and had all the…
App was easy to use and had all the parts I was looking for.
Parts delivery for super fast.
May 29, 2024
Reply from PartsFE
Great to hear from you, look forward to see again visiting our website.
Partsfe did not send all the parts in…
Partsfe did not send all the parts in the kit I ordered. I tried to return it but they would not take it back.
May 29, 2024
Reply from PartsFE
We are sorry for your bad experience with us, usually it does not happen like that. Will try our best to give you better experience.
You are one of the few companies that…
You are one of the few companies that carry what I was looking for.
I submitted 2 separate E-mails requesting a receipt.
No response.
I clicked on a bar that read "Check Order Status or Print Invoice" which moved me to a log in page with no option for an invoice.
Order #64845
April 30, 2024
We ordered the wrong part by mistake…
We ordered the wrong part by mistake and needed to return the item. We sent an email and called and spoke to the customer service who had promised that he would send us an email with return instructions but never did. When we called again, there is no answer and no reply to our several emails regarding the return. We were simply ignored. We would not use this company again for any future orders.
March 27, 2024
Good price & fast shipping.
March 26, 2024
Reply from PartsFE
Hello Neil Lewis,
I apologize for the delayed response. Could you please provide the product order ID so that we can investigate the issue further?
Thanks
Team PartsFe
Great all the way around the product…
Great all the way around the product was good. Shipping was fast. Customer service was good.
February 26, 2024
Same OEM part with a much less price…
Same OEM part with a much less price tag. Acurate description and fast shipping. The best
February 27, 2024
Everything was smooth and easy
Everything was smooth and easy. Shipping was quick overall a good experience.
January 25, 2024
Got my product as advertised and at a…
Got my product as advertised and at a great price. Thank you parts fe
January 29, 2024
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