Exact product as stated, reasonable pricing and shipping cost. Packed well and arrived in great condition.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Part arrive as expected. I was able to complete the repair of the Speed Oven a TurboChef Tornado!
Company replied
Great experience. Got the parts next day. Easy checkout just awesome.
Company replied
The order taker was very efficient and the parts were delivered faster than expected
Company replied
Company details
- #30 of 42 best companies in Kitchen Supply Store
- #6 of 9 best companies in Appliance Parts Supplier
Written by the company
PartsFe is a leading supplier of commercial restaurant equipment parts, serving businesses, service technicians, and facility operators across the United States. With an inventory of over 1,00,000+ parts, we offer replacement parts for dishwashers, fryers, griddles, grills, ice machines, ovens, plumbing systems, and more. We understand that equipment downtime can disrupt operations and impact profitability. That's why we provide same-day shipping on eligible in-stock items across the United States, helping customers get the parts they need, when they need them the most. Our commitment to customer satisfaction is backed by secure payment processing, easy 30-day returns, and dedicated support available 24/7 via email. Operating Monday through Friday from 8:00 AM to 5:00 PM CST, our team is focused on delivering a reliable purchasing experience built on quality, speed, and service. At PartsFe, keeping commercial kitchens running efficiently is our priority.
Contact info
700 Nicholas BLVD Suite 105, 60007, Elk Grove Village, United States
- +1 866 863 0907
- contact@partsfe.com
- partsfe.com
4.2
Great
260 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was smooth and easy
Everything was smooth and easy. Shipping was quick overall a good experience.
January 25, 2024
Got my product as advertised and at a…
Got my product as advertised and at a great price. Thank you parts fe
January 29, 2024
They sent a desperately needed part…
They sent a desperately needed part quickly. And pretty affordable. Thanks!
January 25, 2024
Patr fit perfectly and shipped quickly
January 25, 2024
Delivered correct parts promptly.
January 4, 2024
Received parts quickly
January 3, 2024
Ordered from here twice great both times
December 26, 2023
Affordable, quick, good selection
Got just what I needed when I needed it, at a good price.
December 7, 2023
Your asking for a review before we…
Your asking for a review before we received the part
December 7, 2023
Reply from PartsFE
Hello
We received your order on Dec 6th and shipped on same day, Updated tracking information and sent email on Dec 7th. As per UPS this was already delivered on Dec 11th. Please check the tracking information for more information of signed person.
Emery profecional
December 3, 2023
Good products with reasonable prices
December 8, 2023
On time delivery
November 29, 2023
Mostly Satisfied
Easy to order products. Will use again if needed. The one thing that needs to be addressed is I placed an order for 2 motors. Only received one. I received no notification as to why I only received one. I had to call. I was informed it was not a back order and would receive an email regarding status. Didn' receive email and had to make another call. Finally got email stating that the 2nd motor would be deilivered Saturday. I was not happy! I should have been informed the day I placed my order that one motor would be delayed!
December 4, 2023
Reply from PartsFE
Hello
We're sorry for late updates, One of the motor was shipped form another warehouse that's made delayed in delivery but we delivered 2 motors within a week for Ground shipments.
next day shipping late
Ordered part, was late even though paid for next day i recieved it 3days late.
They did however refund my extra shipping.
November 12, 2023
Unprompted review
Missing parts
PartsFe is so responsive when problems arise !!! Everyone is "good" with nothing goes wrong. The true gems shine when extra work is required.... Thank you for fixing my order!!
October 31, 2023
Reply from PartsFE
Great, Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.