Passione Beauty UK Reviews 

32
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Giving five stars cause they don’t have 10 Ok first of all, the products are amazing from hard gel to acrygel they last until the next appointment and sometimes even more than 5 weeks. They have an... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Passionenails for a long time, and I am so pleased with the quality of the products🥰These are professional products, the gel polishes are very pigmented and easy to use, long lastin... See more

Company replied

Rated 5 out of 5 stars

I recently started using Passione and I am blown away by the company as a whole The products are amazing and Hema free too The pigment and choice of colours is fabulous After 3 decades in the indus... See more

Company replied

Rated 5 out of 5 stars

Order was delivered the next day. Customer service was very helpful and polite, I received a faulty brush and a new one was sent out right away! I'm in love with the gel polish consistency it's a drea... See more

Company replied

Company details

Written by the company

Passione Beauty is the Italian brand of reference for all nail art and nail care lovers. The company was founded in 2011 to offer beauticians, nail technicians and nail artists the best professional products on the market. Following its success in Italy, Passione Beauty is now expanding into the international market to guarantee the same level of excellence to nail professionals in different countries. Passione Beauty, much more than an online shop.


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4.4

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.4

All reviews

(32)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great products . Fast delivery and great customer service.

June 30, 2026
Unprompted review
Passione Beauty UK logo

Reply from Passione Beauty UK

Thank you for your kind review ❤️ We're glad you enjoyed our products, delivery, and customer service. We truly appreciate your support!

Rated 1 out of 5 stars

Absolutely appalling packaging items…

Absolutely appalling packaging items just thrown in the box
2 polishes and 2 powders these where also unboxed very disappointing

February 4, 2025
Unprompted review
Passione Beauty UK logo

Reply from Passione Beauty UK

Hi Mary, thank you for your comment.
We’re truly sorry for your disappointment and apologise for any inconvenience this may have caused.

I know that our customer service team has already reached out to assist you, as it’s very important to us to provide you with the help you need.

We regret that the box did not meet your expectations and sincerely appreciate you sharing your feedback. Rest assured, your comments will be passed on to the relevant department to help us improve.

Thank you again for bringing this to our attention ❤️

Rated 5 out of 5 stars

This is my only brand!!! Love them

Giving five stars cause they don’t have 10
Ok first of all, the products are amazing from hard gel to acrygel they last until the next appointment and sometimes even more than 5 weeks. They have an insane range of colours that are super pigmented. They price very competitively and the delivery is always pretty fast

September 13, 2024
Unprompted review
Passione Beauty UK logo

Reply from Passione Beauty UK

Thank you for taking the time to share your positive feedback, these kind words made our day ❤️

Rated 5 out of 5 stars

Very satisfied

Very satisfied, the colors are very pigmented and the brush is excellent to work with. Customer service is always available I’m happy with my choice and will definitely order again, thank you x

September 17, 2024
Unprompted review
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Reply from Passione Beauty UK

Thank you for sharing these kind words, your satisfaction means a lot to us ❤️

Rated 4 out of 5 stars

I really enjoy the products

I really enjoy the products, and they’re so easy to use. The gel polishes are so pigmented, and the Acrigel and Gelnius products are a dream. I would award five stars, but they posted the wrong brush to me and then offered to send a replacement and again sent the wrong brush, so I gave up.

August 1, 2024
Unprompted review
Passione Beauty UK logo

Reply from Passione Beauty UK

Thank you Ryan for sharing your positive feedback, your satisfaction means a lot to us.
However, we are sorry to hear that you did not receive the brush you were expecting. We kindly ask you to contact us at info_uk@passionebeauty.com to give us the opportunity to make it right. Thank you ❤️

Rated 5 out of 5 stars

Great products at great prices.

Great products at great prices.
Customer support on point.

April 18, 2024
Unprompted review
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Reply from Passione Beauty UK

Thank you Petra for sharing your positive feedback, your satisfaction means a lot to us ❤️

Rated 5 out of 5 stars

love the brand !!


love the brand !!! great quality !!!!!

April 5, 2024
Unprompted review
Passione Beauty UK logo

Reply from Passione Beauty UK

Thank you Paula for taking the time to share your positive feedback, it means the world to us ❤️

Rated 5 out of 5 stars

Stamping plate and bits and pieces

My first experience with Passione was very positive. I ordered some stamping plates other bits and pieces which seem good quality. I did however order the mini stamper and scraper which doesn’t work at all.

January 31, 2024
Unprompted review
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Reply from Passione Beauty UK

Thank you for sharing these positive words about Passione products, your satisfaction means a lot to us. Please contact us at info_uk@passionebeauty.com for some advice on how to get the best results from your Stamper & Scraper, our customer service team will be happy to hear from you ❤️

Rated 5 out of 5 stars

Best company ever

Best company I have/ will ever use for my biab and colours!

The quality is absolutely perfect, you wont go wrong 🫶🏻

February 4, 2024
Unprompted review
Passione Beauty UK logo

Reply from Passione Beauty UK

Thank you Jordan for taking the time to share your positive experience, your satisfaction means a lot to us ❤️

Rated 5 out of 5 stars

Amazing!

Order was delivered the next day. Customer service was very helpful and polite, I received a faulty brush and a new one was sent out right away! I'm in love with the gel polish consistency it's a dream to work with. Colours are very pigmentated and cover from the first coat. I’m very satisfied and will order again, thank you!

January 10, 2024
Unprompted review
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Reply from Passione Beauty UK

Thank you Raley M, your kind words made our day ❤️

Rated 5 out of 5 stars

Fantastic company

I am nails tech and few months ago I tried this company products and absolutely love them, fantastic gel polishes,easy to apply, don't go on the sides,very large different choice of colours.Also use they drill bits and files,they are also amazing . Very good prices, amazing offers and great good quality.
Customer service is absolutely amazing, always very quick response and unbelievable how they care about customers.One time I did order and didn't added manualy free item as could not see small letters*about free item and asked about it and free item was sent to me next day.Also I had item what was brand new,but i ordered it 2 month ago and asked maybe I can return it as didn't planning to use it,and lady from customer service said yes,I can send it back and I get my money back it's really unbelievable .
Will definitely stay with your company as really like your products and fantastic customer service.

October 3, 2023
Unprompted review
Passione Beauty UK logo

Reply from Passione Beauty UK

Thank you Olga for taking the time to share your positive feedback. We value our customers' satisfaction and always try to do our best to meet their needs whenever we can. Your opinion means a lot to us and your kind words made our day ❤️

Rated 5 out of 5 stars

I love this brand

I love this brand! Ordered already many times and will continue to order more 😍

June 4, 2023
Unprompted review
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Reply from Passione Beauty UK

Thank you Irina ❤️

Rated 5 out of 5 stars

A truly lovely company with high…

A truly lovely company with high quality products. As a nail technician we’re constantly looking for new colours & ranges aswell as hema free products and this brand does it all!! Highly recommend to anyone in the industry

May 26, 2023
Unprompted review
Passione Beauty UK logo

Reply from Passione Beauty UK

Thank you Amy for sharing these positive words about Passione products. Your satisfaction means a lot to us ❤️

Rated 5 out of 5 stars

My passion for Passione 💅🖤

I recently started using Passione and I am blown away by the company as a whole
The products are amazing and Hema free too
The pigment and choice of colours is fabulous
After 3 decades in the industry I can honestly say The BEST customer service EVER 5 ⭐

May 5, 2023
Unprompted review
Passione Beauty UK logo

Reply from Passione Beauty UK

Thank you Simona for taking the time to share such positive feedback. Your kind words were passed on to our customer service team who were very happy to hear them ❤️

Rated 5 out of 5 stars

Recommend with both hands

I’ve been using Passionenails for a long time, and I am so pleased with the quality of the products🥰These are professional products, the gel polishes are very pigmented and easy to use, long lasting too.Fast delivery and it’s very kind ,because they put a title jar with glitter as a gift with every purchase.Art products just grate👏🏻👌🏻👍🏻
And of course I should tell that this is the best customer services ever👍🏻👍🏻👍🏻
I definitely recommend🫶🏻

December 15, 2022
Unprompted review
Passione Beauty UK logo

Reply from Passione Beauty UK

Thank you Denitsa for sharing your positive feedback, your satisfaction means a lot to us ❤️

Rated 5 out of 5 stars

Perfect

Good prices, fast delivery and items beautifully packaged. Will definitely use again.

March 10, 2023
Unprompted review
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Reply from Passione Beauty UK

Thank you Becca ❤️

Rated 5 out of 5 stars

Superb

Superb! The order arrived quickly, overnight and with a nice gift inside. I got the new Passione trolley and couldn't do without it anymore. Thank you

February 16, 2023
Unprompted review
Passione Beauty UK logo

Reply from Passione Beauty UK

Thank you Rada for taking the time to share your positive experience, it means the world to us ❤️

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