past2presentwatches Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often noting that the watches are even better than described and arrive in stunning condition. Many people highlight the outstanding service, communication, and prompt delivery, appreciating the careful packaging and presentation, which frequently includes a personal thank you note. The customer service is also frequently commended for being helpful, professional, and knowledgeable, making the purchasing process a pleasure. However, some customers also noted that while issues are rare, when they do occur, the company demonstrates a strong commitment to resolving them efficiently. For example, one reviewer experienced a slight issue with a watch and another had a watch that stopped keeping time after almost a year, but in both cases, the company provided prompt and effective solutions.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the quality and condition of... See more

Quality

Consumers consistently express satisfaction with the quality of the watches. Many reviewers highlight that... See more

Service

People report positive experiences with service. Customers consistently praise the excellent customer... See more

Delivery service

Users describe positive interactions with delivery service, consistently praising the speed and efficiency of... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Another stunning watch. My fourth watch delivered today from P2P Watches, just as described, worth every penny, superbly packaged, delivered quickly, 12 months warranty and with a personal note of tha... See more

Rated 5 out of 5 stars

P2P offer great quality and prices considering they also service each piece before selling, so there is piece of mind. P2P has always offered great service and communication and willing to provide as... See more

Rated 5 out of 5 stars

P2P were a pleasure to do business with. All my questions were answered promptly and accurately with no pressure or silly discounts (red flag). Website provides clear descriptions and pictures and d... See more

Rated 5 out of 5 stars

I couldn’t recommend highly enough. I now have 2 watches from P2PW both in incredible condition even better than described. Really well presented and packaged with a personal thank you note and delive... See more


Company details

  1. Watch Store

About past2presentwatches

Written by the company

True pieces of the past

past2presentwatches are a small UK business based in the Cotswolds, selling some of the best watches that are true pieces of the past that we have brought through to the present for you to take on into the future. Beautiful pre-owned watches. Instore you'll find timepieces from different era's and some amazing brands.

We are proud of our timeless pieces and refrain from polishing out the history that a watch has gained, we believe that we all show a few battle scars and age, it make us who we are. This is how we feel at past2present, we have gently serviced and brought these pieces to the present so you can take them on into the future.

At past2present, we also provide a range of services to our customers to ensure the maintenance and longevity of their timepieces.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Vintage Watch And Service

Received my vintage Omega watch today, super quick delivery, the packaging is very thoughtfully created and the watch itself exceeded my expectations! Would highly recommend Past2Present.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Watch, Prompt delivery

Purchased a 55 year old King Seiko watch which was exactly as described and fantastic condition. Delivery prompt and the watch was well packaged. Very pleased with the watch and would be happy to purchase another vintage watch from this company.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Been 3 times to purchase watches

Been 3 times to purchase watches. Been very impressed with the quality of the watches and the customer service who is willing very willing to answer any questions. Will be back in the future.

March 29, 2025
Rated 5 out of 5 stars

Repair of two watches with a history going back to the 1950's

An excellent service from people who clearly understand all aspects of watch repair. I was kept up to date with the progress of the repairs and both watches were returned to me looking immaculate but without their history being lost. I would reccomend Steve and his team without hesitation.

March 20, 2025
Rated 5 out of 5 stars

Outstanding customer service!

I ordered a vintage watch from past2presentwatches, which arrived in excellent condition and exactly as described, but it wore a little small for my wrist. Steve arranged for a free return shipping label and I was refunded in full within a couple of days. I would not hesitate to purchase from past2presentwatches again!

March 24, 2025
Rated 5 out of 5 stars

Outstanding customer care.

I have recently bought two vintage watches from past2present. First of all the manner of presentation of the watches on their website gives an excellent online picture and background which is extremely informative.
Both watches arrived superbly packaged and were even better than I expected. Both watches were in a watch roll and accompanied by a free gift. Most impressive!
Bearing in mind the condition of the watches and that they had been serviced before being offered for sale as well as postage vis Royal Mail (next day before 1pm) was included the prices were good.
I have no connection with past2present other than as a very happy customer and would have no hesitation in recommending them to anyone seeking a vintage watch in lovely condition.
John Cobley (Lincoln)

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

I was searching for a replacement rubber watch strap for my Seiko 007 skx and struggled to find an authentic Seiko replacement at an acceptable price. However, having stumbled upon P2P watches I felt reassured that I may have found a reliable supplier. The ordering process, communication and subsequent speedy delivery confirmed I had made the right choice. Strap now fitted and happily sitting on my wrist. Very happy to recommend

March 7, 2025
Rated 5 out of 5 stars

Caring company.

Hi watch fans,
Just purchased my second watch from these guys, as always the watch came immaculately presented and displaying correct time day and date, I would personally recommend past to present when buying a used timepiece, a very happy customer indeed.
Regards Richard.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

1970s Seiko DX Refurb & Rebuild.

I have just received the watch by post. Honestly, words fail me. My happiness, and gratitude to you and the team at P2P is high. You guys have surpassed my expectations and then some with your skill set and attention to detail.
I will recommend you to everyone I know who requires watch refurbishment or repair. Plus I will use your services again without hesitation. Thank you so much.

February 10, 2025

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