past2presentwatches Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often noting that the watches are even better than described and arrive in stunning condition. Many people highlight the outstanding service, communication, and prompt delivery, appreciating the careful packaging and presentation, which frequently includes a personal thank you note. The customer service is also frequently commended for being helpful, professional, and knowledgeable, making the purchasing process a pleasure. However, some customers also noted that while issues are rare, when they do occur, the company demonstrates a strong commitment to resolving them efficiently. For example, one reviewer experienced a slight issue with a watch and another had a watch that stopped keeping time after almost a year, but in both cases, the company provided prompt and effective solutions.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the quality and condition of... See more

Quality

Consumers consistently express satisfaction with the quality of the watches. Many reviewers highlight that... See more

Service

People report positive experiences with service. Customers consistently praise the excellent customer... See more

Delivery service

Users describe positive interactions with delivery service, consistently praising the speed and efficiency of... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Another stunning watch. My fourth watch delivered today from P2P Watches, just as described, worth every penny, superbly packaged, delivered quickly, 12 months warranty and with a personal note of tha... See more

Rated 5 out of 5 stars

P2P offer great quality and prices considering they also service each piece before selling, so there is piece of mind. P2P has always offered great service and communication and willing to provide as... See more

Rated 5 out of 5 stars

P2P were a pleasure to do business with. All my questions were answered promptly and accurately with no pressure or silly discounts (red flag). Website provides clear descriptions and pictures and d... See more

Rated 5 out of 5 stars

I couldn’t recommend highly enough. I now have 2 watches from P2PW both in incredible condition even better than described. Really well presented and packaged with a personal thank you note and delive... See more


Company details

  1. Watch Store

About past2presentwatches

Written by the company

True pieces of the past

past2presentwatches are a small UK business based in the Cotswolds, selling some of the best watches that are true pieces of the past that we have brought through to the present for you to take on into the future. Beautiful pre-owned watches. Instore you'll find timepieces from different era's and some amazing brands.

We are proud of our timeless pieces and refrain from polishing out the history that a watch has gained, we believe that we all show a few battle scars and age, it make us who we are. This is how we feel at past2present, we have gently serviced and brought these pieces to the present so you can take them on into the future.

At past2present, we also provide a range of services to our customers to ensure the maintenance and longevity of their timepieces.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Rated 5 out of 5 stars

Omega Geneve 166.0117 Vintage

Watch arrived in a fantastic little case and with a change of strap which I asked for. Beautiful watch received in the condition as described which for its age is excellent. Can’t fault the process, watch was shipped and received within 2 days of purchase. Would definitely recommend. Many Thanks 🙏

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Vintage Grand Seiko

Wanted a stylish and hi class watch, after gifting my vintage Rolex Oysterdate to my Wife for a significant birthday. Can only say my experience with past to present watches had been exemplary with the Grand Seiko purchased, far better than described and arrived in less than 48hours, accompanied by additional and unexpected gifts in the form of additional straps and a leather watch case. In summary, an excellent purchase from a first rate company

December 30, 2024
Rated 5 out of 5 stars

Outstanding service

Edit 08.01.25:

Further to below, the watch received was running a little fast, Steve swiftly took action to send me a postage label to return the watch, had his watchmaker address the issue within the day and posted back to me after monitoring the watch for another couple of days. Brilliant service all around, cannot fault it.

Excellent communication with Steve pre purchase. Next day delivery and watch in excellent condition, well packaged and with a handwritten thank you note which was a nice touch. Would definitely purchase from them again.

December 9, 2024
Rated 5 out of 5 stars

Happy King Seiko Buyer

Ordered on Tuesday and received today (Thursday). Well packaged and well presented in a quality watch roll with warranty card and personal letter. Love my ‘new’ King Seiko. Happy with how watch was represented online and price paid for a serviced watch. Actual watch exceeds my expectations. Will use again and good to buy from someone who can service vintage Seiko. Hope the business continues in this manner.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased an Omega from…

I recently purchased an Omega from Steve and I have to say, the condition is outstanding as is the service, I see why there is 5-stars. I would go as far as saying the watch looks almost brand new, considering it's 50+ years old, the polishing of it has come up amazing.

The in-house watch maker confirmed authenticity which is a massive peace of mind, and I believe all parts of this Omega are original, apart from the strap so it's a real piece of history.

Keep up the awesome work Steve/Team - I'd definitely purchase again from past2present.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

My watch recent purchase.....very pleased

It was dispatched and delivered very promptly. Very well packaged. The watch is in stunning condition and is running very nicely. I'm extremely pleased with my purchase and somehow think I'll be returning for another acquisition. Many thanks.

December 3, 2024
Rated 5 out of 5 stars

Brilliant service

Brilliant service, from communication to timeframes to the overall service. I can't think of anything Past2Present could do better. Very happy with purchases and recent service and repair on vintage Seiko Chronometer.

November 13, 2024
Rated 5 out of 5 stars

Excellent purchase experience

I enquired over the phone about a watch and Steve was really helpful in answering my questions and discussing the service from P2P. Watch arrived very quickly, well packaged and came in its own case too. Excellent customer service and would highly recommend.

September 26, 2024
Rated 5 out of 5 stars

Vintage Seiko

I would highly recommend Past2presentwatches. I recieved my watch the day after I purchase, very nicely wrapped and presented with an unexpected free gift. The watch itself is in excellent vintage condition, all original, serviced with new seals and the price was very fair in my opinion. Thank-you!

September 24, 2024
Rated 5 out of 5 stars

Couldn't ask for better service.

Brought a watch for my wedding day, a beautiful 1974 gold cap Grand Seiko. Additional photos were sent when requested, in addition to a nice discount. They even sent an additional watch strap and watch roll which was unexpected. Will definitely deal with these guys again.

September 4, 2024
Rated 5 out of 5 stars

Friendly reassurance

Nice service, friendly pre purchase correspondence and pragmatic friendly reassurances on authenticity and returns policy if was unhappy or unconvinced. Watch arrived exactly as described and for good measure, had it informally checked over at a local jewellers and it got the thumbs up.

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Hands down the best experience I’ve…

Hands down the best experience I’ve ever had when buying a watch. From the first enquiry about the 1968 Seiko Bellmatic for sale through to receiving the watch the customer service was fantastic. Incredibly helpful and knowledgeable support, which was exactly what I needed when buying my first vintage watch.

I was also blown away by what I received. The watch itself was stunning and in way better condition than what I was expecting. However the icing on the cake was what accompanied the watch - from the thank you note to the warranty card, the watch case and the additional strap, the experience was akin to buying a brand new and much more expensive watch. All in all the experience was faultless and I’ll definitely be back to buy from Steve and the team again.

August 27, 2024

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