Patchworkflooring Reviews 27

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We are very happy with our new flooring in the hallway,living room and kitchen areas. The service we have recieved from first visit to the end of fitting was excellent. Mitch, Bobby, Stuart and George... See more

Rated 5 out of 5 stars

Highly recommend Patchwork flooring! Patrick was a star and got us in ASAP when we got let down. Stunning show room and Patrick was so helpful making sure we picked what was in stock so it was... See more

Rated 5 out of 5 stars

First visit today. It is refreshing to deal ‘in person’ with Patrick and Malcolm who have next level knowledge of their products and industry. Plus coffee machine incoming 🤣. Looking forward to re... See more

Company replied

Rated 5 out of 5 stars

Fantastic service all round ! Patrick was very helpful in helping us choose the right flooring for our entire downstairs . After originally looking at laminate we were advised of the benefits of havi... See more

Company replied

Company details

  1. Carpet Store
  2. Carpet Installer
  3. Carpet Wholesaler
  4. Flooring Contractor
  5. Flooring Store
  6. Wood and Laminate Flooring Supplier

Written by the company

Our Company that was started in April 2017 Serving the Domestic, Commercial and Hospitality sector for all their flooring needs. Our team has grown over the last few years, giving us the knowledge & Confidence needed to expand into all uk based Domestic & commercial projects. Since our expansion we have been approved and accepted for many Tenders all over the UK Including Center parcs, Private hospital chains, independent hotels, coffee shops, Education Sectors and many more. We are Excited to now concentrate our vast knowledge in these sectors to the domestic Sector We would like to invite you to Come down to our new Showroom located in Stourbridge, We provide a 5 star service that you won't regret . We are proud and confident that as a company our teams complete all deadlines assigned and we believe that with every problem there is a solution, so no project will get left behind regardless of Size we treat the smallest of jobs the same as the biggest. The way we responsibly run our company means we can provide excellent service at competitive pricing taking on many projects at the same time. Come and visit us at our store Patchwork Flooring Penn House Stourbridge West Midlands DY8 1BX


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27 reviews

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Rated 5 out of 5 stars

We are very happy with our new flooring…

We are very happy with our new flooring in the hallway,living room and kitchen areas. The service we have recieved from first visit to the end of fitting was excellent. Mitch, Bobby, Stuart and George have looked after us from day one. We would definitely recommend to family and friends.

October 30, 2025
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Rated 5 out of 5 stars

Patchwork flooring have carpeted my…

Patchwork flooring have carpeted my hall stairs and landing. We had great service from start to finish, charlotte and patch gave great advice and recommendations. They clearly are very knowledgable and believe in the their products and the fitters did a fantastic job too . We are very pleased with the result, it’s made a big difference to our home and we would happily recommend them to anybody.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, very helpful and knowledgeable, the laminate flooring for our kitchen and utility was completed with no fuss; the workmen were in and out with no bother at all would recommend to anyone 👍

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with this company…

Our project covered varied and uneven surfaces. Stuart recommended COREtec LVT which has worked perfectly and looks great. We are delighted with the finished flooring and would recommend Patchwork for their comprehensive and friendly advice. A pleasure to deal with this Company.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great flooring company!

We had some laminate flooring done by Patchwork Flooring in September and we highly recommend them! Patrick was friendly and very knowledgeable, giving us advice on the flooring that was best for our needs. The fitters were friendly and professional, finishing the job to a high standard. We have been very happy with the flooring we went with and will definitely use them again in the future. We would highly recommend them!

September 27, 2024
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Rated 5 out of 5 stars

Highly recommend Patchwork flooring

Highly recommend Patchwork flooring!
Patrick was a star and got us in ASAP when we got let down.
Stunning show room and Patrick was so helpful making sure we picked what was in stock so it was extra speedy!
We’ve had it fitted today and we couldn’t be happier, great flooring , fitted so well. Our living room and hallway are completely transformed!
Fitters were very thorough and professional too.
Would definitely use again ☺️😍
Thankyou so much!

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

We cannot recommend Patchwork Flooring…

We cannot recommend Patchwork Flooring enough. From the showroom all the way to the fitting. The customer service is top tier, the whole team are professional, polite and outstanding.

Thank you Patrick and the team again for all your hard work helping us to get our flooring laid on our VERY tight time schedule.

We will be using patchwork flooring again in the future!

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Patchworkflooring

I was unsure what flooring to get in my kitchen and living room. After speaking to Patch at length he was able to make suggestions and show me examples. I love my new flooring and highly recommend his company. The service and professionalism were excellent.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

I enlisted this company to outfit my…

I enlisted this company to outfit my entire home, and I am beyond impressed with the results. The service was not only prompt and dependable, but the quality of the installation was outstanding. The team paid meticulous attention to detail, ensuring that every aspect of the fitting was perfect. What stood out the most was their commitment to cleanliness; they left my home spotless after completing the work.

Given my positive experience, I decided to hire Patch Work Flooring for my office space as well. They recently renovated all the bathrooms, and the transformation has been remarkable. The professionalism and expertise they demonstrated were consistent with my previous experience, and once again, their focus on cleanliness and precision was evident.

Overall, I couldn't be more satisfied with the work done in both my home and office. The dedication and skill of the team have exceeded my expectations, and I wholeheartedly recommend Patch Work Flooring to anyone in need of high-quality, reliable service. I will certainly be returning for any future projects.

July 1, 2024
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Rated 5 out of 5 stars

THE place for carpets and flooring bar NONE!

We spotted Patchwork from their new signage up and around the Stourbridge ring road - perfect timing as we were having some building work done at that very moment and were in the market for a carpet. We had planned to return to the same carpet guy that we have always used but thought 'why not pop in and take a look at the new kids on the block'. WOW, glad we did! 🤩

You know that carpet shops are usually dingy, dark, and a little bit smelly (come on, i don't mean to be stereotypical but they're all pretty similar) and not really a place you want to spend your Saturday 🤷‍♀️.

Patchwork is NOTHING like this. The showroom is up to date (and on trend) and the guys in there are so friendly, down to earth and super knowledgeable (shout out to Patrick and Malcom 🙌 ).

I loved the fact that the business is a family business (also met Patrick's beautiful wife Charlotte who is super cool and helpful) and they genuinely have your best interests at heart.

They listen to your vision, and work with you to find the best carpet or flooring to suit you and your room. I feel like i could lay a carpet i've learnt that much!

I can't tell you what a different experience it has been buying from Patchwork. They delivered and fit the carpet, even helping move our bed back into the room afterwards AND sorting out our uneven floorboards in our victorian ancient home! The fitters were so lovely and friendly (Russ and Brock) and my little boy was fascinated watching them at work. We have a slight join (weird-shaped room) and you can't even see it, like AT ALL and they took ALL the rubbish away and hoovered the carpet once they had finished! ✅

I also need to highlight the attention to the little details. I always thought there was one kind of underlay and one kind of door bar - but i have now seen the light. Patrick talked about the finishes in my new bedroom and all the little touches that have made it pull together (brushed brass sockets, door handles etc) and showed me a gorgeous collection of door bars (the bit where the carpet meets the doors). Although a little more expensive than the standard door bars, boy can you tell the difference! They totally add class to the room, and i am now going to change them all through the house they look that good!!!

The carpet looks AWESOME, the PRICE was good, the fit was fabulous. I seriously couldn't recommend these guys enough. THEY ARE THE BEST (well that i have ever come across anyway!)

If you need carpets, vinyl, wood, laminate, LVT (even artificial grass!) then you need to head on down to PATCHWORK! 🥳 🙌 🎉

June 12, 2024
Unprompted review
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Reply from Patchworkflooring

Hi yve,

Thank you so much for this lovely Review! As a company reviews like this make it all worth it

so glad your happy cant wait to see you in the showroom again to select your next carpet.

Thanks

PatchWork Flooring

Rated 5 out of 5 stars

Excellent customer service throughout

Patchwork flooring have been great from start to finish! Patch himself was extremely knowledgable and pointed us in the right direction for herringbone flooring in our hall and kitchen.
Nothing was too much trouble for the guys on the job as there was a lot of prep needed, the overall service and fitting have been fantastic. I’d definitely recommend Patchwork Flooring and would use again!

May 31, 2024
Unprompted review
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Reply from Patchworkflooring

Hi Rachel,

We are so happy you like your flooring looks amazing so glad you choose the Invictus new England Sand as now this looks amazing against your new kitchen.

Cant Wait to see you again in the Store

Kind Regards,

PatchWork Flooring

Rated 5 out of 5 stars

Excellent job from start to finish

Excellent job from start to finish. Delighted with the end result and so glad we chose what we did. Highly recommend!! Thanks so much!!

June 7, 2024
Unprompted review
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Reply from Patchworkflooring

Hi James,

Thank you for this amazing Review

Loved working with you on this project to get exactly what you wanted

Many Thanks

PatchWork Flooring

Rated 5 out of 5 stars

Excellent service from start to finish

We recently had a carpet fitted. Great quality, and fitters were quick and clearly experienced. Customer service was excellent, and an after care phone call to make sure we were happy with everything was a refreshing change. Will use again.

May 31, 2024
Unprompted review
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Reply from Patchworkflooring

Hi Vicki,

We are so happy to be able to have done this job for you start to finish, anything else you need please come and visit us in store and we will be able to help with any project you have.

all the best

PatchWork Flooring

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Rated 5 out of 5 stars

First visit today

First visit today. It is refreshing to deal ‘in person’ with Patrick and Malcolm
who have next level knowledge of their products and industry. Plus coffee machine incoming 🤣. Looking forward to returning to see what options they come up with for my project. This business deserves custom on their standards of service alone.

June 4, 2024
Unprompted review
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Reply from Patchworkflooring

Hi Claire,

Firstly want to say thank you so much for your kind words.
We are looking forward to your next visit into the store and making you a lovely latte 😊😁. Excited to work with you on this amazing project

All the best

Patchwork Flooring

Rated 5 out of 5 stars

Amazing !

Fantastic service all round ! Patrick was very helpful in helping us choose the right flooring for our entire downstairs . After originally looking at laminate we were advised of the benefits of having LVT instead . We couldn’t be happier and herringbone design looks amazing . Thanks guys !

April 29, 2024
Unprompted review
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Reply from Patchworkflooring

Hi Ashley,

Thank you for your recent purchase we are so happy to have helped and got you the product that suited your house with pets and children this product is always a winner.

Many Thanks

PatchWork Flooring

Rated 5 out of 5 stars

Professional and reliable

Had flooring fitted throughout the majority of our new home in 2021, including carpets & vinyl both upstairs and downstairs. All done to the highest standard and still looking just as good as the day it was laid. We also recently had our landing and staircase carpeted in a runner style which was no easy task, as this included navigating a mid-landing and installing Victorian style stair clips, but the fitters were knowledgable and professional throughout and the whole lot turned out just perfect. Would highly recommend!

October 20, 2023
Unprompted review
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Reply from Patchworkflooring

Hi Mrs Watkins,


Thank you for these lovely and kind words we were very happy that we could help you and thank you for taking the time to write this review

Please come and see our new showroom soon pop in have a coffee got so many products to see now.

many Thanks

PatchWork Flooring

Rated 5 out of 5 stars

Second to Non!

Amazing company, quality products. Fast, reliable and very good value for money.

Would recommend Patchwork Flooring to anyone!

Thanks for the great work!

April 9, 2024
Unprompted review
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Reply from Patchworkflooring

Hi Mitchell,

Thank you for your 5 star Review

Please if you need anything else don't hesitate to come and visit us in our showroom or can do a mobile showroom service again for you.

All the best

PatchWork Flooring

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Rated 5 out of 5 stars

I’ve used Patrick for our soft flooring…

I’ve used Patrick for our soft flooring for 10+ years now both on commercial and residential projects, he’s delivered a 5 star service every time, professional advice and fitting with a competitive price
Will continue to use for years to come 🤝

May 30, 2023
Unprompted review
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Reply from Patchworkflooring

Hi Greg,

Thank you for your Amazing Review
Such a Valued Customer as well we cant wait to carry on for the next ten

All the best

PatchWork Flooring

Rated 5 out of 5 stars

Recently had our new carpets throughout…

Recently had our new carpets throughout our home. From start to finish from measuring up to installation all involved were fantastic. I don’t usually leave reviews but felt this company deserves its plaudits.

Thanks again and would highly recommended

April 3, 2024
Unprompted review
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Reply from Patchworkflooring

Hi Stuart,

So Happy you Enjoyed the experience Using our service, like to thank you and Glad you took the time to leave this review.

We Look forward to helping you again

All the best

Patchwork Flooring

Rated 5 out of 5 stars

Great experience

I have used this company twice now, both times we’ve had fantastic experiences. The fitters are efficient, knowledgable and take pride in their work.

Happy to recommend to others and will be using them for any of our future flooring jobs.

May 7, 2023
Unprompted review
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Reply from Patchworkflooring

Thank you For your Valued Review, We hope to see you again and help you on your next project

All the best

PatchWork Flooring

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