Patersons Shortbread Reviews 

65
•
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 24 reviews, most reviewers were let down by their experience overall. Consumers expressed strong disappointment regarding the change in ingredients, stating that the products now feature an unpleasant oily or chemical flavor rather than a traditional buttery taste. Reviewers frequently mentioned that the biscuits have become entirely too hard, dry, and practically tasteless, leading many to throw them away. Though some customers previously enjoyed the brand and found the snacks acceptable when dipped in coffee, others felt the quality had drastically declined over time. Buyers emphasized that traditional expectations are no longer met, advising others to carefully read the ingredient lists.

What people talk about most

Product

People report negative experiences with product, expressing deep dissatisfaction with the poor flavor, greasy... See more

Quality

Clients share negative opinions on quality, expressing deep disappointment over a lack of genuine buttery... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Completely inedible.... Disgusting greasy palm oil flavour with a back taste of salt.... Thus company has completely sold out as a brand and it's going under because their products are being pulled fr... See more

Rated 2 out of 5 stars

Im not sure you can improve the shortbread while cost is key. My opinion is not of an expert critic, just my own taste. Poor flavour, too much like some generic shop, own brand biscuit. Apart from... See more

Rated 1 out of 5 stars

Butter Is The 3rd LAST Ingredient In This Abomination . These Are NOT Traditional Shortbread Biscuits & Should STOP Using That Word In Their Description . RAPESEED OIL Does Not Taste Like Butter &... See more

Rated 1 out of 5 stars

These are no longer the buttery tasting biscuits of my childhood. Looking at the packaging they have replaced some of the butter element with rapeseed. This has made the biscuit dull, tasteles... See more


Company details

  1. Bakery
  2. also in
  3. Cake Shop
  4. Cookie Shop
  5. Dessert Shop

Information provided by various external sources

With that unique Paterson's taste, golden appearance and rich melt in the mouth texture, our shortbread is naturally delicious. A treat for every day!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

65 reviews

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1.5

All reviews

(65)

20 reviews in the last 12 months

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Rated 1 out of 5 stars

VILEST SHORTBREAD in EXISTENCE

VILE, the "nations favourite" is a straight up LIE. The only time it would be edible, is in an Apocalypse. Need to take your shitty shortbread off the shelves and buy back the packets I get substituted when no other good shortbread is available!

October 25, 2026
Unprompted review
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Rated 1 out of 5 stars

Another company that puts poison in its…

Another company that puts poison in its food. Palm oil kills due to the high saturates. Not to mention the murder of orangutan babies. Sustainable palm means they murdered the orangutans years ago as opposed to recently btw, that's the only difference! Avoid this once nice, but now abysmal heart killing product.

November 5, 2026
Unprompted review
Rated 1 out of 5 stars

Completely inedible...

Completely inedible.... Disgusting greasy palm oil flavour with a back taste of salt.... Thus company has completely sold out as a brand and it's going under because their products are being pulled from shelves in major supermarkets.... Why oh why do they think they can fool people with crap ingredients. !!!

October 12, 2026
Unprompted review
Rated 2 out of 5 stars

Im not sure you can improve the…

Im not sure you can improve the shortbread while cost is key.
My opinion is not of an expert critic, just my own taste. Poor flavour, too much like some generic shop, own brand biscuit.
Apart from price there is nothing positive to say. Sadly I would pass this brand and leave it on the shelf. Believe me patersons the price just isn't worth the sacrifice.

October 4, 2026
Unprompted review
Rated 1 out of 5 stars

I'd rather they used ten pence worth of…

I'd rather they used ten pence worth of butter than rapeseed oil, and charged ten pence more for the product. So many companies seem to do this, spend decades building a reputation then slash the quality and cost of the ingredients to make a short-term gain.

September 12, 2026
Unprompted review
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Rated 1 out of 5 stars

Revolting

Revolting. Tastes like cheap oil . Had to throw whole box in bin as they just not pleasant

September 8, 2026
Unprompted review
Rated 1 out of 5 stars

So disappointed

So disappointed. I’d always bought them and never had an issue. Not sure when the ingredients changed but the difference is night and day compared to the older recipe. Now it’s the most bland shortbread I’ve ever tasted. I won’t be purchasing this brand of shortbread anymore which is a shame because it was always the one I chose in the past.

August 15, 2026
Unprompted review
Rated 1 out of 5 stars

Nice tin

Nice tin, says Buttery Shortbread on it, so id high expectations. Soooo disappointed, they are just blah, tasteless and boring.

August 5, 2026
Unprompted review
Rated 1 out of 5 stars

I'm not quite sure what this is but it…

I'm not quite sure what this is but it certainly isn't shortbread. As an expat based in China, I took my wife and 6-year-old daughter back to Scotland for the first time. I asked my parents to prepare some shortbread and this is what they produced. I cannot believe it's legal to sell this stuff as shortbread! Tesco value is multiple times better!

June 25, 2026
Unprompted review
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Rated 3 out of 5 stars

What sad people...

People whining about a little bit of oil in this shortbread BUT failing to realise that the product is CHEAP. What do you expect? If you want all butter, luxury shortbread, then spend a little more.

Patersons made a business decision. To maximise profit at the expense of the customer. I also have a pack of cookies here too. They also contain oils, but if I wanted to buy luxury cookies with all natural ingredients, then that's what I would do. You get what you pay for folks.

Overall this shortbread is very average. Is it amazing? Not really. Is it edible? Yes! Is it the best? Definitely not, but in reality it really isn't as bad as people are saying. Patersons made a business choice. If you want real shortbread, then buy real shortbread, or take personal responsibility and read the ingredients. It's not completely unheard off to use oil in biscuits, shortbread or cookies. If you want all natural, then read the ingredients. Sad people.

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

Awful shortbread

Last night, my husband tried one of the Patersons shortbread cookies that we received for Christmas and spat it out right away. He had almost shared with the dog who refused to eat it. It stank so bad, like paint thinner. We had to air out the room and bag the cookie outside. Obviously rapeseed oil is the culprit,I agree with the other posters. I will not trust Patersons in the future.

April 8, 2026
Unprompted review
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Rated 1 out of 5 stars

ABOMINATION Of A Traditional Biscuit .

Butter Is The 3rd LAST Ingredient In This Abomination . These Are NOT Traditional Shortbread Biscuits & Should STOP Using That Word In Their Description . RAPESEED OIL Does Not Taste Like Butter & Doesn't Have The Same Qualities As Butter. Taste Is Not Pleasant .

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

They don't even taste like shortbread

They don't even taste like shortbread, Cheap supermarket ones are better, They are plain and no taste whatsoever, Thank god I got them at well reduced price after Xmas even at that not worth it to be honest.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Tasteless Bricks, that are no longer "shortbread" due to the addition of oils.

These are no longer the buttery tasting biscuits of my childhood.

Looking at the packaging they have replaced some of the butter element with rapeseed.

This has made the biscuit dull, tasteless, and far too hard to eat for a shortbread. I would even go so far as to say they should no longer be advertised as shortbread, given the change to the ingredients.

Perhaps call them "Tasteless Bricks"

January 7, 2026
Unprompted review
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Rated 1 out of 5 stars

I want a refund

Bought in Tesco. These are vile. How can they be called shortbread? I brought them back to Tesco and got a refund. Bought Walkers which has a buttery taste.

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Someone brought these to an event. I thought "lovely", but I was barely able to finish the first mouthful, and dropped the rest of the biscuit into my bag. Someone else went into kitchen, and spat out her mouthful and washed her mouth out. We put the rest of the biscuits into the bin. I took those left in the sellophane wrapper home, and isolated them in a plastic container in case they were toxic. They stank to high heaven but not of shortbread. I did live! The shortbread is now in the food recycling bin (transferred outside in the fresh air just prior to bin collection to avoid the smell). Absolutely disgusting. Some of us checked the sell by date on the cardboard packaging - July 2022 - which probably did not help. They have clearly had quite a journey and life, having come with someone (still in ignorance of the problem, such is our tact) from Hereford. I think the smell is probably the rapeseed oil. Never again, any Paterson's biscuits! Thankfully Walker's shortbread still tastes good, notwithstanding shrinkflation.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Cement

If you like dry, tasteless cardboard then buy these. If you like shortbread, run for your life, they're awful. It's not surprising that Iceland were selling them off cheap, nobody wants them 😫🤢

December 3, 2025
Unprompted review

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