Valeria is spectacular. Every time I show up to one of our onboarding things she helps me do things so calmly-- I feel like she is so supportive of my mistakes that I am more comfortable asking questi... See more
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Review summary
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Reviews shaping this summary
Sofia has been truly wonderful and very patient! It’s been a crazy process starting a practice while onboarding and she has walked me thru numerous issues all fairly seamlessly! Thank you so much for... See more
Company replied
Joselin is wonderful! She is attentive, patient, and very knowledgeable. She is also very prompt with responding to my support questions. Tebra is very user-friendly and helps new business owners, lik... See more
Company replied
Joselin is amazing!! Excellent communication skills. Deep knowledge of TEBRA. She answered my questions and guided me through the learning process with patience and kindness. If there were any issues,... See more
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Company details
- #207 of 358 best companies in Software Company
- #207 of 251 best companies in Business to Business Service
- #48 of 85 best companies in Software Vendor
About Tebra
Written by the company
Tebra empowers independent healthcare practices with cutting-edge AI and automation to drive growth, streamline care, and boost efficiency. Our all-in-one EHR and billing platform delivers everything you need to attract and engage your patients, including online scheduling, reputation management, and digital communications. Inspired by "vertebrae," our name embodies our mission to be the backbone of healthcare success. With over 165,000 providers and 190 million patient records, Tebra is redefining healthcare through innovation and a commitment to customer success.
We’re not just optimizing operations—we're ensuring that independent practices, and the medical billing companies that support them, thrive.
Contact info
1111 Bayside Dr Ste 270, 92625, Corona del Mar, United States
- (866) 938-3272
- tebra.com
Power Your Business & Growth with Tebra
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great EHR and Onboarding Experience!
Great EHR and Onboarding Experience!
I have not had a positive experience with an EHR prior to onboarding with Tebra. Angelica and her team have been amazing throughout this experience. The communication and follow up is very clear and organized. I never questioned where we were in the process, or what was next.
I have now successfully completed day 1 using Tebra with my patients and it's been very smooth and my patients are very happy.
July 14, 2026
Diego did an awesome job helping setup…
Diego did an awesome job helping setup my Tebra EMR. He was always very patient & had the answers to my questions. The system is very easy to maneuver your way around the EMR. I really like the ability that Tebra is able to be shared on the internet with the scheduling links for my patients.
July 9, 2026
Valeria is spectacular
Valeria is spectacular. Every time I show up to one of our onboarding things she helps me do things so calmly-- I feel like she is so supportive of my mistakes that I am more comfortable asking questions and learning with her!
June 30, 2026
Reply from Tebra
Thank you so much for taking the time to share this wonderful feedback! It truly made our day to hear about your positive experience with Valeria. Knowing that her approach has made such a positive impact on your onboarding experience truly means everything to us.
We'll be sure to pass your kind words along to team! If there's anything else we can do to support you along the way, please don't hesitate to reach out. We're always here to help.
Exceptional Onboarding Experience
My onboarding experience with Tebra has been exceptional. Amy's expertise,
professionalism, and patience have made each session productive and easy to follow. The EHR is intuitive, efficient, and simple to integrate into my workflow. I highly recommend Tebra to fellow clinicians.
June 30, 2026
Reply from Tebra
Thank you so much for sharing your experience, this truly made our day! We're thrilled to hear that Amy's expertise and patience made your onboarding sessions so productive. It's also great to know that Tebra's EHR has integrated seamlessly into your workflow. Making life easier for clinicians like you is exactly what we set out to do, so hearing that it's hitting the mark means a lot!
They have provided a lot of assistance…
They have provided a lot of assistance and encouragement.
July 1, 2026
Reply from Tebra
Thank you so much for your kind words! It truly means a lot to us to hear that our assistance and encouragement have made a positive impact on your experience. Supporting our clients is at the heart of everything we do, and feedback like yours reminds us why we're so passionate about what we do.
Reply from Tebra
Thank you for taking the time to share your feedback! We're really glad to hear that our product is hitting the mark—doing exactly what it should, and making it easy for you in the process. That's precisely what we aim for!
The exceptional staff who assisted me…
The exceptional staff who assisted me with onboarding made my experience the best!
July 1, 2026
Reply from Tebra
Thank you so much for sharing this, it truly made our day! We're thrilled to hear that our onboarding team made such a positive impression. They work hard to ensure every new customer feels supported and confident from the very start, so your kind words mean a great deal to us.
Good servises user friendly
July 1, 2026
Reply from Tebra
Thank you for taking the time to share your feedback! We're thrilled to hear that you're enjoying our services and finding them easy to use. We hope you continue to have a great experience with us, and please don't hesitate to reach out if there's ever anything we can do to support you even more.
Have no resolution after two weeks
July 1, 2026
Reply from Tebra
We're truly sorry to hear that your issue remains unresolved after two weeks. We completely understand how frustrating that must be, and we sincerely apologize for the delay. Please know that this is not the experience we want for our customers. We can see that our Customer Care team has been keeping you updated while they work toward a resolution, but we recognize that two weeks is far too long to wait. We are committed to resolving this for you as quickly as possible and appreciate your patience during this time.
Everyone is so helpful!
June 30, 2026
Reply from Tebra
Thank you so much for the kind words! Our team works hard to make sure every interaction feels supportive and helpful. We're so excited to hear that you feel the positive impact from our efforts!
Reply from Tebra
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you're happy with everything, that truly means a lot to us.
Your satisfaction is what drives us to keep delivering the best service possible, and it's great to know we're hitting the mark.
Reply from Tebra
Thank you so much for taking the time to share your experience! We're thrilled to hear that you found the setup and login process easy—that's exactly what we strive for.
We truly appreciate your support and are glad to have you on board!
great easy to navigate
July 1, 2026
Reply from Tebra
Thank you so much for the kind words! We're glad to hear you found the experience easy to navigate—that's exactly what we strive for. Making things simple and intuitive for our users is something we're deeply committed to, so it's wonderful to know we're hitting the mark. We hope to keep impressing you!
When tickets are placed for a work…
When tickets are placed for a work order, it is taking Tebra customer service a whole week sometimes longer just to respond that they received the ticket and are investigating. Then another week almost to get someone to try to assist. Most times, the issue is already resolved by my team. I am still waiting on an issue regarding birthday messages to be addressed. I sent a ticket in 3 weeks ago and still no resolution. Very disappointed with customer service and considering switching EHR.
July 1, 2026
Reply from Tebra
Thank you for taking the time to share your experience with us. We're truly sorry to hear that our response times have fallen short of your expectations—we completely understand how frustrating it must be to wait weeks for a resolution, especially when your team is relying on us to keep things running smoothly.
We want you to know that your feedback has been taken seriously. We've escalated your issue to the team, and they will be in touch to assist you as quickly as possible.
This is not the standard of service we hold ourselves to, and your feedback will be shared internally to help us improve. Your experience matters to us, and we're committed to doing better.
The team member was able to fix the…
The team member was able to fix the problem and that made my client happy and allowed me to do the note for her. Thank you.
June 30, 2026
Reply from Tebra
Thank you so much for taking the time to share your experience! We're thrilled to hear that our team member was able to resolve the issue quickly and effectively—getting your client the outcome they needed is exactly what we're here for.
My onboard experience was excellent
My onboard person is excellent. She has covered every thing and answered all my questions and it’s very patient with me. I am so glad that I chose TEBRA.
June 30, 2026
Reply from Tebra
Thank you so much for taking the time to share your experience! We're thrilled to hear that your onboarding has been smooth and that all your questions have been answered with care and patience.
Our Onboarding team works hard to make sure every new customer feels supported, so feedback like yours means the world to us.
We're so glad you chose Tebra, and we look forward to continuing to provide you with the same level of service throughout your journey with us!
Great onboarding experience with Tebra
Great onboarding experience with Tebra. It was easy to use and overall a quick process. I am thankful for the guided support that set me up for success!
June 30, 2026
Reply from Tebra
Thank you so much for sharing your experience! We're thrilled to hear that your onboarding with Tebra was smooth and straightforward. Providing the right support from the start is something we genuinely care about, and it's great to know it made a difference for you.
Excellent Service
June 30, 2026
Reply from Tebra
Thank you so much for your kind words! We're thrilled to hear you're happy with the service.
Reply from Tebra
Thank you so much for taking the time to leave us a review! We're glad you found our pricing and service to your liking, it means a lot to us.
Reply from Tebra
Thank you so much for sharing your experience! It's great to know that the setup process is going smoothly for you. We work hard to make that as seamless as possible, so it's always rewarding to hear when we've hit the mark.
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