Patiocushions Reviews 

75
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. People are especially happy with the impressive product quality, perfect foam thickness, and wonderful comfort of their newly crafted cushions. Consumers frequently mention that the durable outdoor fabrics feel remarkably soft to the touch while fitting their garden furniture seamlessly. Buyers also highlight the expert guidance and prompt assistance provided by the exceptionally friendly staff members throughout the entire purchasing journey. Reviewers deeply appreciate receiving precise custom measurements and enjoying a remarkably smooth, highly efficient ordering service from the very beginning. Many customers state that delivery is exceptionally fast and reliable.

What people talk about most

Product

Customers had positive experiences with product, expressing delight over the high quality, comfort, and... See more

Quality

Users express great satisfaction with the product quality, highlighting that the cushions are very well made,... See more

Staff

Consumers find staff to be exceptionally helpful, sharing appreciation for the great guidance on... See more

Service

People report positive experiences with service, highlighting swift communication and valuable advice.... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising quick responses and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love my new cushions, I had made a large new wooden seating area for the decking and I had found this company before I started making the furniture so I knew what measurements to work to.... See more

Rated 5 out of 5 stars

Amazing quick customer service as I wanted to check delivery times. I team replied straight away and gave me a clear turn around time. Super impressed with how quickly they arrived and the cushions ar... See more

Rated 5 out of 5 stars

Really pleased with quality of the cushion. Nice fabric which appears to be sufficiently hard wearing but soft to the touch. Strong zip for cover removal for washing. Very comfortable on our garden be... See more

Rated 5 out of 5 stars

I had to wait a while for my cushion to come but it was worth the wait. The quality of the sewing was excellent with the right amount of thickness to the foam very comfortable. Choice of fabrics was a... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

75 reviews

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4.8

All reviews

(75)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Patio set is now A1

We were looking for replacement cushions for our existing Rattan set as the existing set were well worn and never very comfy. I had some dealings with Kate at Patio Cushions and she was very helpful throughout with the end result being they provided us with high quality, comfortable and extremely well made replacement cushions at a very reasonable price. Kate couldn't do enough for us with regards ensuring the cushion sizes were correct and making sure we were happy with the fabrics available. All in all, I can highly recommend this company as it was a really top service throughout. Our patio set is now very high quality, totally rejuvenated so thank you Patio Cushions for a great service.

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my new cushions

I absolutely love my new cushions, I had made a large new wooden seating area for the decking and I had found this company before I started making the furniture so I knew what measurements to work to. Cushions arrived about 2 weeks after ordering vacuumed packed. So needed a few minutes for them to plump up.... and they are so plump and full and so comfortable 😍 thank you.

April 14, 2026
Rated 5 out of 5 stars

Perfect

The quality of our bench cushion is excellent. I searched a long time to get the exact dimensions we needed. The Company are reliable, helpful and delivery was quick.

March 24, 2026
Rated 5 out of 5 stars

First class

Really pleased with quality of the cushion. Nice fabric which appears to be sufficiently hard wearing but soft to the touch. Strong zip for cover removal for washing. Very comfortable on our garden bench.

March 7, 2026
Rated 5 out of 5 stars

Great product

Good communication from the business. My chosen cushion colour was unfortunately out of stock but there were plenty of alternatives available which I was promptly made aware of. Very happy with the final product.

July 16, 2025
Rated 5 out of 5 stars

Pretty cushions!

My cushions for my garden swing are really beautiful! Properly thick padding and so pretty! The only negative is the delivery time, but if they are made to order that is acceptable!

May 6, 2025
Rated 4 out of 5 stars

Overall positive experience

Firstly the quality of the item cannot be faulted. There is probably 50% more stuffing than our previous cushion. The sizing is spot on and overall appearance is smart. There are some small issues which aren't important to me but would be to others.
1 - The colour of the cushion is nothing like that ordered. We ordered a dark blue which looked almost a Royal/Navy cross on the picture. We have received a denim colour. We actually like the colour but not as displayed so something to consider if you are expecting an exact colour match
2 - Delivery wait time was about 3 weeks. I had pre read reviews so expected this, however wait time are not confirmed in the order confirmation email, so could cause issues if you were expecting it immediately.

Overall I would recommend and would use again. Just go in with your eyes open to the above points and I am sure you will be happy with your purchase.

April 9, 2024
Unprompted review

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