Patriot Mobile Reviews 

23,798
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 8,234 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and helpful staff who guide users through switching carriers with seamless efficiency. Consumers deeply appreciate the American-based customer support, noting that representatives are consistently polite, highly knowledgeable, and easy to understand. Many people also highlight reliable network coverage and reasonable monthly rates that help them save money. Some reviewers were not happy with the pricing or unexpected charges, feeling that certain plans became too expensive over time. A few other people also felt that customer support fell short when trying to resolve specific technical problems or locked phones.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising reliable coverage and helpful support staff.... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are polite,... See more

Staff

Customers had positive experiences with staff, highlighting their kindness, patience, and helpfulness during... See more

Price

Reviewers mention positive feedback about price, highlighting significant monthly savings and rates that are... See more

User experience

Users describe positive interactions with user experience, highlighting how smooth and stress-free the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone was considerate, kind and helpful in navigating this 76-yr-old brain into the information highway age. I didn't think about it at the time. But, I may soon have to ask about a phone with bi... See more

Company replied

Rated 5 out of 5 stars

Kindness, congenality, honest and quick to fix anything. One of the supporting things you do that totally compliments your business is while so many other Companies are sending their customers to Cu... See more

Company replied

Rated 5 out of 5 stars

While on vacation to Alaska our service lost data and was spotty on voice. On calling support we were assisted by a rep to reassign our esim and transferred to another network that had better coverage... See more

Company replied

Rated 5 out of 5 stars

When I called in, everything was spelled out in order and clearly explained on how to change my carrier. I was amazed that I was able to change everything so easily since I am technically challenged w... See more

Company replied


Company details

  1. #1 of 19 best companies in Mobile Network Operator
  2. #7 of 22 best companies in Cell Phone Store
  3. #7 of 63 best companies in Telecommunications Service Provider

Written by the company

Patriot Mobile is America’s only Christian conservative wireless provider. We offer broad coverage on dependable, nationwide 4G or 5G networks. We are committed to providing our members dependable wireless service and exceptional support, while relentlessly fighting for our shared values. Patriot Mobile donates a portion of every dollar earned to support organizations that fight for First Amendment Religious Freedom and Freedom of Speech, Second Amendment Right to Bear Arms, Sanctity of Life and the needs of our Veterans and First Responders.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(23,798)

7,979 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

People are polite

People are polite, helpful and knowledgeable..

August 29, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for sharing your experience. We’re happy to hear that you’ve had excellent service with Patriot Mobile. We look forward to serving you for years to come!

Patriot Mobile Team

Rated 5 out of 5 stars

The best customer service I have ever…

The best customer service I have ever experienced!
they beat the competition in every way! Reasonable cell plans. I have never had a problem with their service!!

August 29, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for the feedback. We're thrilled to hear that your experience with our service has been outstanding! Patriot Mobile is committed to delivering dependable wireless service while supporting Christian conservative values. We look forward to serving you for years to come!

Patriot Mobile Team

Rated 5 out of 5 stars

Customer service is extremely helpful…

Customer service is extremely helpful and kind. Work until issue is resolved. So refreshing to speak with a live person and not some AI that can’t solve issues. So happy I am with Patriots Mobile! Also, I have great service in a very rural setting!!!

August 27, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for the 5-star review! Our team is committed to providing exceptional service with purpose and integrity. We’re blessed to have your support.

Patriot Mobile Team

Rated 5 out of 5 stars

CS Staff is very helpful!

Patriot Mobile has done what they said, Their customer service is US based and very helpful!

August 29, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for your thoughtful review! Knowing we’ve met your needs and provided a satisfying experience means so much our team at Patriot Mobile.

Patriot Mobile Team

Rated 5 out of 5 stars

Value!!!

10X data, better service, AMERICAN customer service and 1/2 the cost!!!!

Use them!!

February 19, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the value, more data, reliable service, and American-based customer support. That’s exactly the kind of experience we strive to provide! We truly appreciate the recommendation and are grateful to have you as a Patriot Mobile member.

Patriot Mobile Team

Rated 5 out of 5 stars

Able t talk to actual people

Able to talk to actual people to resolve issues.

August 29, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for your review! We’re glad to hear you appreciate being able to speak with real people who are ready to help resolve your concerns. Providing personal, helpful customer service is important to us, and we truly appreciate you choosing Patriot Mobile!

Patriot Mobile Team

Rated 5 out of 5 stars

Richard was exceptionally versed in how…

Richard was exceptionally versed in how to help me. He was familiar with our country because he lives here. Familiar with the technology because he uses it and ready to share what he learns with others.

August 29, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for sharing such a thoughtful review! We’re so glad to hear that Richard was able to provide knowledgeable, helpful support and share his expertise to make your experience a great one. We’ll be sure to pass along your kind words to Richard. We truly appreciate you choosing Patriot Mobile!

Patriot Mobile Team

Rated 2 out of 5 stars

AT&T and T-Mobile

1) AT&T - very bad connection; 2) switched to T-Mobile - trying to send urgent medical pic from phone to email for doctor - been waiting 30 minutes to receive Overall customer service has been great, but if connectivity is sketchy - that's not good 3) I don't want to switch to Verizon - I can't trust that connectivity will be any better

August 29, 2026
Patriot Mobile logo

Reply from Patriot Mobile

We apologize for any inconvenience you've experienced with our coverage. At Patriot Mobile, we provide access to three different networks, each offering varying coverage areas. Our goal is to ensure you have the best possible service, which is why we offer a coverage guarantee. A personalized email has been sent as we would appreciate the opportunity to resolve this issue quickly. Thank you.

Patriot Mobile Team

Rated 4 out of 5 stars

My only complaint is when calling…

My only complaint is when calling someone, the name that appears on their phone is "Patriot Hellix". This causes confusion and most often the person I call hangs up since the caller ID is not recognize.

I've called customer service but have yet to receive help.

August 12, 2026
Patriot Mobile logo

Reply from Patriot Mobile

We truly appreciate your feedback. Our goal is to provide outstanding service and ensure a smooth experience for every member. We regret that we didn’t meet your expectations this time. To better assist you and resolve any issues, we’ve sent a personalized email and are eager to hear back from you. Thank you for giving us the chance to improve.

Patriot Mobile Team

Rated 5 out of 5 stars

Great American ChristianCompany One of the only Cellular Phone Companys…

One of the only Cellular Phone Companys that have Americans with good Christian values , to assist You with any problems or questions that You may have. I personally do not like having to try and understand talking to someone that is working from India and talking with a heavy Indian accent. Their prices are very good and at least competitive to any other Cellular service.

August 27, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you so much for your thoughtful review! We’re grateful to hear that you value having a friendly, knowledgeable American-based team available to assist you when you need us. We’re also glad you find our pricing competitive and that your experience with Patriot Mobile has been a positive one. Thank you for choosing Patriot Mobile and for being a valued member!

Patriot Mobile Team

Rated 5 out of 5 stars

loved the fast and easy programs…

loved the fast and easy programs explanation. also very helpful in getting my carrier changed off a wireless pooling plan which was very complicated.

August 15, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for your wonderful review! We’re so glad to hear that our team was able to make the process fast, easy, and understandable—especially when navigating a complicated wireless pooling plan. We truly appreciate you choosing Patriot Mobile and are happy we could help make the transition smoother!

Patriot Mobile Team

Rated 3 out of 5 stars

Price & Civics

Your price is high, and you offer zero discounts for senior patriots.

August 29, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for your feedback! We understand that cost is an important consideration, and while we aim to offer competitive pricing, we prioritize integrity and quality. Our pricing helps support local USA-based agents, maintain all three major networks, and honor our donation commitments to Christian and conservative causes. We also provide discounts for military, veterans, first responders, teachers, GOA, and NRA members. If you're eligible for any of these discounts or if you’d prefer a lower data plan, we’d be happy to assist you in finding the best option for your needs.

Patriot Mobile Team

Rated 1 out of 5 stars

My bill is higher than my last company…

My bill is higher than my last company I was with. Pretty disappointed.

August 18, 2026
Patriot Mobile logo

Reply from Patriot Mobile

We understand that cost is an important consideration, and while we aim to offer competitive pricing, we prioritize integrity and quality. Our pricing helps support local USA-based agents, maintain all three major networks, and honor our donation commitments to Christian and conservative causes. We also provide discounts for military, veterans, first responders, teachers, and NRA members. If you're eligible for any of these discounts or if you’d prefer a lower data plan, we’d be happy to assist you in finding the best option for your needs. A personalized email has been sent to discuss this in more detail, and we look forward to your reply!


Patriot Mobile Team

Rated 5 out of 5 stars

I love that this company is in the USA…

I love that this company is in the USA … Very friendly Customer Service when I have needed them (which hasn’t been often at all)! I have been with Patriot Mobile for a couple yrs now and have not had any issues. It’s nice to be part of a business that has values. Thank you and keep up the great work!

August 29, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for being a Patriot Mobile member for years! Your loyalty means the world to us, and we’re proud to provide dependable service with assistance from 100% USA-based agents who truly care. Together, we support 36 Christian conservative causes to strengthen our nation and honor God in all we do. We’re honored to have you with us!

Patriot Mobile Team

Rated 5 out of 5 stars

Service

Service, knowledge and prices in connection

August 29, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for the kind review! We’re truly grateful to hear about your positive experience with Patriot Mobile. Your encouragement means a lot to us!

Patriot Mobile Team

Rated 1 out of 5 stars

not happy

Well right now I’m not happy with the service that I’m getting and I got some unexpected bills so I have to contact them to go over what’s going on. My service is horrible.

August 29, 2026
Patriot Mobile logo

Reply from Patriot Mobile

At Patriot Mobile, we’re committed to providing an excellent experience. We're sorry to hear about the coverage or data issues. Our plans include unlimited talk, text, and data, though speeds may slow after the high-speed limit. If coverage is a concern, we can switch you to another network at no cost, and extra data is available if needed. Patriot Mobile offers three different networks to ensure the best coverage. A personalized email has been sent to discuss this in more detail, and we look forward to your reply!


Patriot Mobile Team

Rated 5 out of 5 stars

So far I've experienced no issues and…

So far I've experienced no issues and love knowing that none of my money will go to causes I don't believe in!

August 29, 2026
Patriot Mobile logo

Reply from Patriot Mobile

Thank you for the great review! We are glad to hear that your service runs smoothly and that coverage has been excellent. We work hard to deliver reliable service while standing firm in our support for Christian conservative values. We appreciate your support!

Patriot Mobile Team

Rated 5 out of 5 stars

Great coverage with a good cause

Love being patriot instead of Verizon. Happy I switched.

August 29, 2026
Patriot Mobile logo

Reply from Patriot Mobile

We appreciate you sharing your experience with us. Offering strong coverage and dependable service is our goal, alongside standing for Christian conservative values. Thank you for choosing Patriot Mobile and trusting us with your wireless needs!

Patriot Mobile Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look