Hi, I've had the print for a few weeks, but took a really good look at it, I knew it was "stepbro's" with the faces of 2 loved dogs, but the hands/paws resting on the shoulder of smaller dog was just... See more
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Ordered this for Christmas and they just never finished it. It was sent to print on the 18th. It’s now the 28th and hasn’t shipped or finished printing. Didn’t make it in time for Christmas obviously.... See more
I have used Paw & Glory before to create amazing and funny portraits of my dogs. I cannot rate the service highly enough, from the start the communication is brilliant, orders are delivered very quic... See more
Paw & Glory were incredibly attentive to exactly what I wanted which was a totally unique design including 3 dogs in a bath! I asked for changes which they gave me; I truly appreciate all of their eff... See more
Company replied
Company details
- Gift Shop
- Custom T-Shirt Store
- Decoration and Interior Design Store
- Home Goods Store
- Pet Supply Store
- Poster Store
Written by the company
Paw & Glory is a fun-loving custom pet goods brand dedicated to helping pet owners express their love, adoration, and sometimes even their obsessiveness, with their beloved pets. We curate authentic 19th-century portraits and rare renaissance era oil paintings, modern famous characters, and cartoon art styles and combine them with pets of all shapes and sizes.
Contact info
Kemp House, 160 City Road, , EC1V 2NX, London, United Kingdom
- 07555114010
- support@pawandglory.com
- pawandglory.com
4.3
Excellent
293 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Excellent service and really impressed…
Excellent service and really impressed with the portrait
May 29, 2024
I am so impressed with this image
I am so impressed with this image. I was worried it would just look like a black Patterdale but you can see my little man straight away. Lovely picture and have already recommended it to a friend. I will definitely be back again.
May 3, 2024
Amazing.
Will be purchasing again. The team are amazing , any issues responded to so quickly. My 5 Peaky Blinders are the talking point of friends and family.
Thank you all at Paw and Glory
May 1, 2024
Very quick service and such a beautiful…
Very quick service and such a beautiful product. They're as good as they look, if not better. So happy and over the moon, it's brilliant.
April 23, 2024
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The picture is quite nice
The picture is quite nice
But paid over £40 for an a4 print. Paper quality not that great so a bit epensive.
March 22, 2024
Reply from Paw & Glory
Hi Samantha,
It's great to hear that you find the picture quite nice. We understand your concerns about the price, and we truly appreciate your feedback. The pricing reflects not only the materials but also the skills and expertise of our talented artists who work diligently to create each piece. We strive to provide the best value for our customers while maintaining the high quality of our products. Thank you for bringing this to our attention.
Warm regards,
Abby
Excellent experience
Very easy to upload the picture, the sample came through very quickly.
The finished article was superb quality and was so cute! Thank you.
March 1, 2024
Reply from Paw & Glory
Hi Sam,
We're thrilled to hear that! It's great to know that uploading the picture was easy for you and that you received the sample quickly. We're glad you're pleased with the quality. Thank you for your kind words!
Cheers,
Abby
Reply from Paw & Glory
Hi Anna,
We're delighted to hear that your sister loved the gift! It's wonderful that you found the ordering process straightforward. Thank you for sharing your positive experience with us!
Cheers,
Abby
Awful service
Awful service
I tried calling and was promised a ring back. I also text the messages were read but no one got back to me.
Wouldn’t use them again
February 26, 2024
Reply from Paw & Glory
Hi Lesley,
I'm sorry to hear about your experience. It's disappointing that you didn't receive the assistance you needed despite your attempts to reach out. We strive to provide excellent service, and I apologize for the letdown. We'll address this internally to ensure it doesn't happen again. Thank you for bringing this to our attention.
Cheers,
Abby
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Quick, perfect!
Quick, perfect! I bought as a gift and I expected the turn around to take much longer. They asked me for a better picture but the dog (who had been staying with us) went back home. So I didn't have many more pictures to choose from, but they made it work with what I had.
February 22, 2024
Reply from Paw & Glory
Hi Amy,
That's wonderful to hear! We're glad we could exceed your expectations with a quick turnaround. We understand the challenge of not having many pictures to choose from, but we're pleased we could still create something perfect for you. Thank you for sharing your experience!
Cheers,
Abby
Helpful team and amazing product!
February 5, 2024
Reply from Paw & Glory
Hi Jackie,
Great to hear you found our team helpful and our product amazing! Thank you for your feedback!
Cheers,
Abby
poor quality compared to purr and mutt
Received photo. Really poor quality . I have checked it before receiving looked fine on sample picture . No help whatsoever when I said I wasn’t happy with the finished product
January 31, 2024
Reply from Paw & Glory
Hi Daniel,
I sincerely apologize for any inconvenience you may have experienced. As I've mentioned in our email conversation, the final artwork quality is closely tied to the level of detail we can extract from the provided image. The artwork proof that you approved is, in fact, reflective of the exact quality that will be present in the final print.
Thank you for your understanding and patience.
Warm regards,
Abby
So helpful and respond straight away…
So helpful and respond straight away nothing is too much. I have also gone bigger than stated and black and white. Cannot fault this company at all. Would definitely recommend them picture is absolutely amazing cannot wait to hang it.
February 8, 2024
Unprompted review
Reply from Paw & Glory
Hi Julie,
Thank you so much for your kind words! We're thrilled to hear that you found our service helpful and responsive. We're glad we could meet your expectations, and we're excited for you to enjoy your picture. If you need anything else, just let us know!
Cheers,
Abby
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I love my picture of my beautiful fur…
I love my picture of my beautiful fur baby , the quality of the pic is excellent! The company was fantastic to work with. I would highly recommend,
January 5, 2024
Unprompted review
Reply from Paw & Glory
Hi Alpana,
We're thrilled to hear that you love your fur baby's picture and that the quality exceeded your expectations. Thank you for the recommendation! Thank you for choosing us.
Cheers,
Abby
looks awesome but a bit little blurry
The order was very late but i was upgraded on size to account for that. The piece looked good and my partner loved it. But I was a little disappointed with the quality and detail as it was a little blurred. Comparing it to the image i was sent to approve the sharpness and detail in the image just wasn't the same. I presume this is because it on a canvas. Had i been told the image would not be as good i would have just ordered a digital copy and got it printed and framed instead
January 3, 2024
Reply from Paw & Glory
Hi Daniel,
Thank you for sharing your feedback, and we're delighted to hear that your partner loved the upgraded piece.
We apologize for any disappointment regarding the quality and detail, especially if it differed from the image sent for approval. We understand your concern about the canvas medium. We value your input, and moving forward, we'll make sure to provide clearer information about the potential variations in detail on canvas prints.
If there's anything we can do to address your concerns or if you have further questions, please let us know. We appreciate your understanding and hope to serve you better in the future.
Warm Regards,
Abby
Great communication
The communication was great from the start which makes such a difference. The product came safely wrapped and was great, a perfect present for a friend and her 4 legged friend!
January 22, 2024
Reply from Paw & Glory
Hi Sarah,
We're delighted you had a great experience from start to finish. It's wonderful to know our product made for a perfect present. We look forward to serving you again in the future! 🌟
Cheers,
Abby
Reply from Paw & Glory
Hi Nathaniel,
Thank you for the kind word! Quick and amazing is what we aim for. Thank you for choosing us.
Cheers,
Abby
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Lovely picture very realistic
Lovely picture very realistic. The only slight problem was you made our dog look tidy and he was a scruff.
January 27, 2024
Unprompted review
Reply from Paw & Glory
Hi Eileen,
Thank you for the positive feedback! We're thrilled to hear that you found the picture lovely and realistic.
We appreciate your honesty about the tidiness of your dog's portrayal. We'll make a note of your preference for a more "scruffy" look in the future. Your feedback helps us improve, and we're grateful for your input.
If there's anything else we can assist you with, feel free to let us know. Thank you for choosing us!
Warm regards,
Abby
Long wait
Nice product but took a long time to arrive. Over two weeks between placing the order and it arriving.
January 8, 2024
Reply from Paw & Glory
Hi Emily,
Thank you for your feedback, and we're pleased to hear you liked the product.
We sincerely apologize for the extended wait time, and we understand the importance of timely deliveries. We're actively working on streamlining our processes to enhance our delivery speed.
Your patience is appreciated, and if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing our product.
Warm regards,
Abby
3rd time I have used them
3rd time I have used them! They are absolutely fabulous, great quality and have the best customer service!
January 13, 2024
Reply from Paw & Glory
Hi Andrea,
Three cheers for being a three-time champ with us! 🌟 We're dancing with joy that you find us fabulous, and your support means the world. Thank you for choosing us for the third time!
Cheers,
Abby
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