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Paw Studio EU Reviews 24

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TrustScore 4 out of 5

3.8

Pet Store
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Company details

  1. Pet Store

Written by the company

At Paw Studio, we specialize in creating unique, custom portraits tailored to your vision. Whether it's a beloved pet, a cherished family member, or any subject close to your heart, our talented artists bring your ideas to life.

Contact info

3.8

Great

TrustScore 4 out of 5

24 reviews

5-star
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1-star

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Rated 5 out of 5 stars

The free digital preview was fantastic

The free digital preview was fantastic. It shows you exactly what you're gonna get. I already loved my dog, but this artwork of him made me love him even more!
We ordered the 50x70 poster and it is beautiful.
We proudly framed it and put it up on our center wall!

February 27, 2025
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Reply from Paw Studio EU

Thank you so much for your wonderful review! 🐾💛 We're thrilled to hear that you loved the digital preview and that your poster has found a special place in your home! Your pup must look absolutely amazing on that center wall. 😍 Enjoy your artwork, and give your furry friend a big cuddle from us! 🐶✨

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Rated 1 out of 5 stars

Order never received

I ordered a free online version of a portrait of my dog. Was told that my order had been "shipped"
Never received it though.

So there's nothing for me to rate unfortunately.

January 27, 2025
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Reply from Paw Studio EU

Hi Noel,

We send all previews via email within 24 hours from support@pawstudio.eu. If you haven’t received it, please check your spam folder or reach out to us—we’re always happy to help. Our turnaround time is always quick, with a maximum of 48 hours.

What feels truly unfair is receiving a 1-star review without any communication from you, simply because of an automated TrustPilot email. Many people exploit our free previews, and to protect our work, if this isn’t resolved, your email attached to this order may be blacklisted from our partner platforms that also offer free previews.

We believe in fairness and are always open to feedback—let’s resolve this the right way. Please reach out, and we’ll be happy to assist.

Best,
Arvin
Paw Studio EU Team

Rated 2 out of 5 stars

Delivery time not respected

January 18, 2025
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Reply from Paw Studio EU

Hoi Diana,

Bedankt voor je feedback en nogmaals onze excuses voor het ongemak. We begrijpen dat de vertraging frustrerend was en waarderen je geduld enorm!

Je bestelling is inmiddels 3-4 dagen geleden verzonden, dus hij zou elk moment bij je moeten aankomen. Als extra tegemoetkoming hebben we je een voucher van €25 gegeven, die je twee keer kunt gebruiken voor een gratis digitaal portret of korting op een fysiek ingelijst portret. 💛

We hopen dat je straks blij bent met je bestelling! Mocht je tevreden zijn, dan zouden we het ontzettend waarderen als je je review wilt aanpassen. 😊

Groetjes,
Aqeel van Paw Studio EU

Rated 5 out of 5 stars

People should definently buy these products

I really liked how the cooperation went and how quickly they responded to my emails. The free digital illustration was also great. Your products are truly beautiful and definitely worth the money!

December 18, 2024
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Reply from Paw Studio EU

Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed working with us and appreciated our quick responses. It’s great to know you loved the free digital illustration and found our products beautiful and worth the price.

Your kind words mean the world to us, and we can’t wait to create more special pieces for you in the future! 😊

Best regards,
The Paw Studio Team

Rated 5 out of 5 stars

Wonderfull painting

It is a wonderfull painting and the service is excellent.

December 12, 2024
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Reply from Paw Studio EU

Thank you for your lovely feedback! We’re so happy to hear you loved the painting and appreciated our service. Your support means a lot to us, and we look forward to helping you again in the future!

Best regards,
The Paw Studio Team

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Rated 5 out of 5 stars

Recommended!

The order is easy, the email with the project is exactly what you wish! My 2 posters with my 2 passed dogs was exactly the same as the project? Beautiful!They even added some special text!
Delivery almost next day!
The contact with them is easy and almost directly you get a reply! Will recommend to all my friends and will use it again in the future!

November 14, 2024
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Reply from Paw Studio EU

Thank you so much for your wonderful feedback! We’re thrilled to hear that you loved the posters of your two dogs and that the final result matched your vision perfectly. Adding the special text was our pleasure—we’re glad it added a personal touch!

It’s fantastic to know you were happy with our quick delivery and responsive communication. Your recommendation means the world to us, and we’re honored to have been a part of creating such meaningful memories for you.

We look forward to helping you again in the future. Please don’t hesitate to reach out if you need anything!

Warm regards,
The Paw Studio Team

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