PAY2DAY Reviews 

8,980
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,579 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and productive. The service provided is frequently described as quick, easy, and straightforward, ensuring a smooth application and approval process. Many people also highlight the exceptional customer service, noting prompt responses and clear, informative communication from the team. However, some customers also noted issues with customer service and response times, experiencing unhelpful or vague communication and significant delays in receiving a reply.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, professional, and... See more

Service

Reviewers highlight positive aspects of service, often praising its speed, reliability, and the helpfulness... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the prompt, helpful, and... See more

User experience

People report positive experiences with user experience, highlighting the quick and easy application process,... See more

Response time

Reviewers mention positive feedback about response time, with many praising the promptness and speed of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process to register, set up the account was straight forward; I used the online process. The time frame in which Pay2Day got back to me was within the time frame listed. And the money was transf... See more

Rated 5 out of 5 stars

The staff made it a painless process to qualify for the payday loan and set it up fairly quickly with etransfer of the funds via auto deposit to my bank account within 15 min. Big kudos goes to Prec... See more

Company replied

Rated 5 out of 5 stars

Priya was very friendly when I walked in and very helpful. She explained difference between a payday loan and a line of credit with the help of the manager there. Good company no hassle and I have us... See more

Company replied

Rated 5 out of 5 stars

Very fast response from executives on processing loan. Rithwik has been very helpful throughout my loan process. Very patient and kind from start to the end. Would recommend Pay2day anyday to anyone.... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Pay2Day is a Greater Toronto Area payday loan company with several locations in Brampton, Mississauga, Barrie, Vaughan & more.


Contact info

  • 420 Ambassador Drive , L5T2J3, Mississauga, Canada

  • pay2day.ca

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(8,980)

1,507 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was fast quick and easy

Was fast quick and easy

May 15, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Akwinder

Akwinder, , vibhuti, n Amanda always provide good service and pleasant to meet these ladies

May 15, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Kamal was amazing at helping me with my…

Kamal was amazing at helping me with my loan at the St Catharines location. Made it easy. Thank you

May 11, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

I had a good experience with rahul

I had a good experience with rahul. He was able to approve me a loan

May 14, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Prinka from 279 queen street location

Prinka from 279 queen street location
Great customer service.
Very friendly staff.

May 14, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Best in the Business

Amazing company ! The customer service is the best in the business. Been a customer for 10+ years and I have never had any issues!!

April 20, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service ongoing. We truly appreciate your business and are grateful that you took the time to shout us out online.

Thank you so much for continuing to choose Pay2Day!

Rated 5 out of 5 stars

Very good excellent

Very good excellent

May 8, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Fast and easy

Fast and easy

May 7, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Great service fast and easy

Great service fast and easy

May 12, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Was a very smooth process and easy…

Was a very smooth process and easy application and the speedy approval

May 12, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and that everything was handled so smoothly.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Very helpful and excellent on the phone

Very helpful and excellent on the phone

May 11, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our staff over the phone

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

The staff at the Milton branch were…

The staff at the Milton branch were fantastic and super helpful!

May 8, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our in store staff.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Awesome job!

Awesome job!

May 6, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

FIRST TIME I HAVE USED A PAY DAY PLACE…

FIRST TIME I HAVE USED A PAY DAY PLACE IN 20 YRS. WENT WITH PAY 2 DAY INSTEAD OF MONEY MART! VERY CLEAN AND QUIET LOCATION, NO DISTRACTIONS AND NO WEIRDOS LOL SORRY!! BUT LITERALLY HAD TO SAY IT. THE MAN THAT HELPED ME GET ALL SET UP WAS VERY NICE AND HELPFUL, HIS NAME WAS VINAY! THANK YOU FOR HELPING ME OUT WHEN MY APP WAS ACTING UP. BUT VERY FAST TO GET SETUP AS A FIRST TIME CLIENT. ALSO, GOT MY LOAN WITHING 40 MINS E TRENSFERRED. THANKS AGAIN,
AMANDA :)

May 11, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and that you found our location was so helpful for you,

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Tremendous Customer Service!👍

Great Customer service by Rosalie whom I dealt with, and by others as well!! 👏 👍

May 11, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Quick and easy approval

Quick and easy approval. Thanks for the help Pay2Day

May 10, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look