PAY2DAY Reviews 

8,951
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,644 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and understanding approach they received. The service provided is often described as efficient, easy, and fast, with consumers appreciating the quick response times and smooth user experience. However, some customers also noted issues with the application process, finding it less user-friendly compared to other lenders. A few other people also felt that the response times were slow, with some experiencing long waits for their applications to be processed or for their inquiries to be addressed.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting it as swift, professional, and friendly, with... See more

Customer service

People report positive experiences with customer service, highlighting friendly, professional, and helpful... See more

User experience

Clients share positive opinions on user experience, frequently describing the process as easy,... See more

Response time

Customers had positive experiences with response times, frequently praising the quick support and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff made it a painless process to qualify for the payday loan and set it up fairly quickly with etransfer of the funds via auto deposit to my bank account within 15 min. Big kudos goes to Prec... See more

Company replied

Rated 5 out of 5 stars

Priya was very friendly when I walked in and very helpful. She explained difference between a payday loan and a line of credit with the help of the manager there. Good company no hassle and I have us... See more

Company replied

Rated 5 out of 5 stars

Very fast response from executives on processing loan. Rithwik has been very helpful throughout my loan process. Very patient and kind from start to the end. Would recommend Pay2day anyday to anyone.... See more

Company replied

Rated 5 out of 5 stars

Their decision was fast and they were a great help when I was in serious need for an emergency car repair. The process was quick and easy, and they stayed in contact until the funds were in my account... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Pay2Day is a Greater Toronto Area payday loan company with several locations in Brampton, Mississauga, Barrie, Vaughan & more.


Contact info

  • 420 Ambassador Drive , L5T2J3, Mississauga, Canada

  • pay2day.ca

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(8,951)

1,475 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service fast and easy

Great service fast and easy

May 12, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Was a very smooth process and easy…

Was a very smooth process and easy application and the speedy approval

May 12, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and that everything was handled so smoothly.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Very helpful and excellent on the phone

Very helpful and excellent on the phone

May 11, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our staff over the phone

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

The staff at the Milton branch were…

The staff at the Milton branch were fantastic and super helpful!

May 8, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our in store staff.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Awesome job!

Awesome job!

May 6, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

FIRST TIME I HAVE USED A PAY DAY PLACE…

FIRST TIME I HAVE USED A PAY DAY PLACE IN 20 YRS. WENT WITH PAY 2 DAY INSTEAD OF MONEY MART! VERY CLEAN AND QUIET LOCATION, NO DISTRACTIONS AND NO WEIRDOS LOL SORRY!! BUT LITERALLY HAD TO SAY IT. THE MAN THAT HELPED ME GET ALL SET UP WAS VERY NICE AND HELPFUL, HIS NAME WAS VINAY! THANK YOU FOR HELPING ME OUT WHEN MY APP WAS ACTING UP. BUT VERY FAST TO GET SETUP AS A FIRST TIME CLIENT. ALSO, GOT MY LOAN WITHING 40 MINS E TRENSFERRED. THANKS AGAIN,
AMANDA :)

May 11, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and that you found our location was so helpful for you,

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Tremendous Customer Service!👍

Great Customer service by Rosalie whom I dealt with, and by others as well!! 👏 👍

May 11, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Quick and easy approval

Quick and easy approval. Thanks for the help Pay2Day

May 10, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Fantastic customer service

Quick, easy and informative. Fantastic customer service with Afi from store 3. She was attentive, friendly and welcoming. The whole transaction went smoothly and I got what I needed immediately. Thank you for the ideal experience.

May 4, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Afi from our amazing management team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Caroline was amazing at helping me and…

Caroline was amazing at helping me and awesome service and very legit:)

May 9, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Caroline from our awesome online support staff.

Thank you so much for your business and for choosing Pay2Day.

Rated 4 out of 5 stars

Helpful all around

The customer service was friendly not judgmental as other places really great service

May 1, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Thank you DAPHNE for helping me with my…

Thank you DAPHNE for helping me with my application and replying with my questions right away. Keep it up.

May 8, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Daphne from our amazing online support team .

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Polite

Polite, good explanation

May 8, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Khafia has great customer service

Khafia has great customer service

May 8, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Harinder helped me get a loan

Harinder helped me get a loan , recommended to everyone who are looking for loan

May 8, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Harinder from our awesome management team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Excellent job Ivy

Excellent job Ivy

May 7, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Ivy from our amazing team!

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Jonathin and morality at Pickering…

Jonathin and morality at Pickering location were great friendly and so helpful thankyou

May 7, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review.

We are happy to hear that you enjoyed using our service and working with our Pickering team!

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

My experience with pay2day was awesome…

My experience with pay2day was awesome I would recommend them to anyone kind excellent communication excellent service

May 7, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

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