PAY2DAY Reviews 8,868

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,763 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the friendly, professional, and supportive nature of the staff. Customers consistently praise the excellent customer service, noting that employees are attentive, helpful, and make the process easy and understandable. Many appreciate the quick response times and efficient service, which often leads to fast approvals and smooth transactions, even for first-time customers. However, some people mentioned issues with slow response times for loan applications and email inquiries, with some waiting several hours or days without resolution. A few other people also felt that the application process was not user-friendly and that communication was vague or inconsistent, leading to frustration.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Reviewers mention positive feedback about service, often highlighting fast, efficient, and helpful... See more

Customer service

Users describe positive interactions with customer service, often highlighting helpful, patient, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the application process... See more

Response time

Consumers find response times to be positive, with many praising the quick and efficient service for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Priya was very friendly when I walked in and very helpful. She explained difference between a payday loan and a line of credit with the help of the manager there. Good company no hassle and I have us... See more

Company replied

Rated 5 out of 5 stars

I have been using Pay2Day services for over a year and have consistently found the staff to be highly supportive and professional. Most of my interactions have been with Mr. Saad, who has always provi... See more

Company replied

Rated 5 out of 5 stars

Their decision was fast and they were a great help when I was in serious need for an emergency car repair. The process was quick and easy, and they stayed in contact until the funds were in my account... See more

Company replied

Rated 5 out of 5 stars

Nandika went above and beyond to help me get approved and actually stayed late working with me until my file was complete. This is store #4. She was very kind and handled my inquiries throughout the d... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Pay2Day is a Greater Toronto Area payday loan company with several locations in Brampton, Mississauga, Barrie, Vaughan & more.


Contact info

  • 420 Ambassador Drive , L5T2J3, Mississauga, Canada

  • pay2day.ca

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thanks

Friendly and helpful

April 26, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Talked to ivy she did a amazing job…

Talked to ivy she did a amazing job very helpfull help me with everything i needed

April 25, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Ivy from our amazing online team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Excellent and trustworthy

Excellent and trustworthy

April 19, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Nandika went above and beyond to help…

Nandika went above and beyond to help me get approved and actually stayed late working with me until my file was complete. This is store #4. She was very kind and handled my inquiries throughout the day taking ownership for my file even though it was assigned to another store. I highly recommend Pay2day and genuinely thank Nandika for her time.

April 24, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service. It is also nice to know that you had a good experience working with friendly staff.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Ivy was very supportive n polite

My experience was good

April 24, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service & working with Ivy from our amazing support team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

I was being assisted by Krishna

I was being assisted by Krishna
She has been absolutly a joy to work with.Her patience and instruction has been most help.

April 24, 2026
Unprompted review
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our amazing in store team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Abhi is a very good person and very…

Abhi is a very good person and very nice and helpful

April 23, 2026
Unprompted review
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Claudine from the Calgary office was…

Claudine from the Calgary office was very helpful and got me approved and funded in the same day, without hassle. 10/10 service

April 23, 2026
Unprompted review
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Reply from PAY2DAY

Thank you for this 5 Star review.

We are happy to hear that you enjoyed using our service and working with Claudine from our Alberta team!

Thank you so much for your business and for choosing Pay2Day.

Rated 4 out of 5 stars

It was quick and easy to borrow from my…

It was quick and easy to borrow from my next pay

April 21, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Communication and timing

Communication and timing.
Just an excellent company to work with.

April 22, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Sajin was really good and polite

Sajin was really good and polite. He was really informative. Best payday place at burlington

April 22, 2026
Unprompted review
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

very good performance

April 17, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Friendly service .

April 16, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Kirtan was a very polite helpful person…

Kirtan was a very polite helpful person he made harrowing money very easy . Great place to visit friendly and helpful staff !

April 21, 2026
Unprompted review
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Easy to use!

April 12, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Fast n easy

Great communication

April 19, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Quick and easy

Quick and easy

April 19, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Very simple to apply and phenomenal…

Very simple to apply and phenomenal customer service from Ineesh

April 19, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Ivy was great

Ivy was great! She expalined the process quickly and clearly.

April 18, 2026
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Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service & working with Ivy from our amazing online team.

Thank you so much for your business and for choosing Pay2Day.

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