I used Pay Later to book a flight to New York and had a really smooth experience. The payment plan was clear, reasonable, and easy to follow, which made budgeting a lot less stressful. Everything wa... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Easy to deal with - got our tickets straight away as soon as payments were settled. Our returning flight got rescheduled by the airline and Elah from paylater travel emailed me to check if everyth... See more
Company replied
I had a really great experience with the representative Cea, who helped me change my flight while I was in another state. They were extremely patient, understanding, and professional throughout the en... See more
Company replied
I am writing to share how impressed I am with the service I received regarding my recent booking. Although the market price for my itinerary increased by over $1,700, the team acted with incredible i... See more
Company replied
Company details
- #99 of 201 best companies in Travel Agency
- #8 of 51 best companies in Payment Service
Written by the company
At Pay Later Travel, our mission is to make travel accessible to everyone, and we've been doing just that since 2018, with a presence in Australia and the United States. We offer a frictionless lay-by product that allows customers to budget and save for their dream vacations without having to leave our site. With our product, customers can book their trip with a deposit and then pay the remainder in instalments, making it easier for them to plan and afford their next adventure. At Pay Later Travel, we are proud to support our customer's financial wellbeing. We understand that the cost of travel can be a barrier for many, and we want to do our part to make it more manageable. That's why we've developed a product that allows customers to pay for their trip over time, instead of having to come up with the full cost upfront. We are dedicated to making travel more affordable for everyone. Our lay-by product is just one way we're working to achieve this goal, and we're constantly looking for new ways to make travel more accessible to everyone. To book, head over to our website, choose your destination and preferred travel provider. Then, set up a payment plan that matches your budget. Thank you for dropping by and we're excited to have you on board. Our team look forward to serving you. - Pay Later Travel Team
Contact info
107 Spring Street, 98104, Seattle, United States
- 1 888 974 0329
- bookings@paylatertravel.com
- paylatertravel.com
4.7
Excellent
6K reviews
Replied to 72% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
The service is efficient and flexible
Shane helped me out with changing my flight dates. The process was smooth!
April 12, 2026
Unprompted review
Reply from Pay Later Travel
Thank you for your feedback! 😊 We’re glad to hear that Shane was able to help you change your flight dates and that the process was smooth 💛 We’ll be sure to share your kind words with him. Thank you for choosing Paylater Travel, and we look forward to assisting you again in the future ✈️
Shane was very professional and helpful
Shane was very professional and helpful
April 12, 2026
Unprompted review
Reply from Pay Later Travel
Thank you for your feedback! 😊 We’re glad to hear that Shane was very professional and helpful 💛 We’ll be sure to share your kind words with him. Thank you for choosing Paylater Travel, and we look forward to assisting you again in the future ✈️
Fair prices easy payment plans no hassle
Fair prices easy payment plans no hassle
April 12, 2026
Unprompted review
Reply from Pay Later Travel
Thank you for your feedback! 😊 We’re glad to hear you found our prices fair, the payment plans easy, and the process hassle-free 💛 Thank you for choosing Paylater Travel, and we look forward to assisting you again in the future ✈️
Have been in contact with jonniel was…
Have been in contact with jonniel was an absolute pleasure in communication with a issue I had and it was sort straight away big thanks.....
April 10, 2026
Unprompted review
Reply from Pay Later Travel
Thank you for your kind feedback! 😊 We’re glad to hear that communicating with Jonniel was a pleasure and that your issue was resolved quickly 💛 We’ll be sure to share your kind words with him. Thank you for choosing Paylater Travel, and we look forward to assisting you again in the future ✈️
My experience was made great in…
My experience was made great in connection to Bejay and Shane that provided excellent customer service and responded in a timely manner. Great job!
April 11, 2026
Unprompted review
Reply from Pay Later Travel
Thank you for your wonderful feedback! 😊 We’re delighted to hear that Bejay and Shane provided excellent customer service and timely responses, making your experience a great one 💛 We’ll be sure to share your kind words with them. Thank you for choosing Paylater Travel, and we look forward to assisting you again in the future ✈️
Really easy to use
Really easy to use. Payments are flexible to your pay. I recommend for people who can’t pay everything at once.
April 11, 2026
Unprompted review
Reply from Pay Later Travel
Thank you for your wonderful feedback! 😊 We’re glad to hear that you found the platform easy to use and that the flexible payment options worked well for you 💛 We truly appreciate your recommendation, and thank you for choosing Paylater Travel. ✈️
Thanks for the help Bejay
April 12, 2026
Unprompted review
Reply from Pay Later Travel
Thank you for your kind message! 😊
We’re glad to hear Bejay was able to help you. We’ll be sure to pass along your thanks—it will mean a lot to him!
We appreciate you choosing PayLater Travel and are always here whenever you need support again. ✈️
Mila did an amazing job I really…
Mila did an amazing job I really appreciate the work ethic and dedication to help. Great service
April 11, 2026
Unprompted review
Reply from Pay Later Travel
Thank you for your lovely feedback! 😊
We’re so glad to hear that Mila did an amazing job and that her work ethic and dedication made a positive impact on your experience. We’ll be sure to pass along your kind words to her—it will mean a lot!
We truly appreciate you choosing PayLater Travel and look forward to assisting you again in the future. ✈️
Bejay was great at handling my concerns…
Bejay was great at handling my concerns and was able to rectify my problems immediately! He was friendly, and clear on his instructions which provided me with confidence that my worries was handled professionally.
Thank you Bejay!
April 12, 2026
Unprompted review
Reply from Pay Later Travel
Thank you for your wonderful feedback! 😊
We’re so pleased to hear that Bejay was able to quickly resolve your concerns and provide clear, friendly, and professional support. It’s great to know you felt confident and reassured throughout the process. We’ll be sure to pass along your thanks to him—it will mean a lot!
We truly appreciate you choosing PayLater Travel and look forward to assisting you again whenever you need us. ✈️
It was very good
March 24, 2026
Unprompted review
Reply from Pay Later Travel
Thank you for your feedback! 😊
We’re glad to hear you had a very good experience with us.
We appreciate you choosing PayLater Travel and look forward to assisting you again in the future! ✈️
Reply from Pay Later Travel
Thank you for your feedback! 😊
We’re glad to hear you had a very good experience, and we’ll be sure to pass your thanks along to Shane—it will mean a lot to her.
We appreciate you choosing PayLater Travel and look forward to helping you again in the future! ✈️
Excellent and timely service
I started the conversation with an issue, and this associate was very professional and knowledgeable. So I walked away from the interaction with my issue resolved.
April 11, 2026
Unprompted review
Reply from Pay Later Travel
Thank you for your kind feedback! 😊
We’re so pleased to hear that your issue was resolved quickly and that our associate was professional and knowledgeable throughout your interaction. Providing timely and effective support is exactly what we strive for.
We truly appreciate you choosing PayLater Travel and are always here if you need assistance again! ✈️
Great experience
I've used this company 3xs now and it's been super easy. You do pay a little more for the flights but with the pay as you go plans is very convenient to be able to use.
February 10, 2026
Reply from Pay Later Travel
Thank you for your continued support and thoughtful feedback! 😊
We’re so glad to hear that you’ve had a great experience using our service multiple times and find the pay-as-you-go plans convenient. It means a lot to us that you keep choosing PayLater Travel for your bookings.
We truly appreciate your trust and look forward to helping you plan your future trips again soon! ✈️
Best travel alternative
Great options, customer service, and overall service for the average traveler
February 10, 2026
Reply from Pay Later Travel
Thank you for your great feedback! 😊
We’re so pleased to hear you found our service and options helpful and well-suited for your travel needs. Providing great customer support and accessible travel solutions is exactly what we aim for.
We truly appreciate you choosing PayLater Travel and look forward to helping you again on your future journeys! ✈️
Easy to deal with
Easy to deal with - got our tickets straight away as soon as payments were settled.
Our returning flight got rescheduled by the airline and Elah from paylater travel emailed me to check if everything was okay with our booking (as she had seen that our original flight had been changed by airline). Her reaching out proved that the customer service is just above and beyond what I expected as a first time customer.
March 29, 2026
Unprompted review
Reply from Pay Later Travel
Thank you for sharing your experience! 😊
We’re so glad to hear everything went smoothly with your booking and that you received your tickets promptly once payments were completed.
It’s especially great to know that Elah was proactive in reaching out regarding your airline schedule change and ensured everything was okay with your trip. Going above and beyond for our customers is exactly what we strive for, and your feedback truly means a lot.
We appreciate you choosing PayLater Travel for your first booking and hope to assist you again in the future! ✈️
Mila made my experience amazing
Mila made my experience amazing. She was very helpful and understanding. Def 5 stars for her.
April 10, 2026
Unprompted review
Reply from Pay Later Travel
Thank you so much for your wonderful feedback! 😊
We’re thrilled to hear that Mila made your experience amazing and provided such helpful and understanding support. We’ll be sure to pass along your 5-star praise to her—it will truly make her day!
We really appreciate you choosing PayLater Travel and look forward to assisting you again in the future. ✈️
Ari was really helpful with details and…
Ari was really helpful with details and information I requested - although busy times ahead with other inquiries on the line she did her best to assist in a timely manner. Thank you Ari for your help, much appreciated:)
April 11, 2026
Unprompted review
Reply from Pay Later Travel
Thank you for your kind feedback! 😊
We’re so glad to hear that Ari was helpful and provided you with the details and information you needed, even during a busy time. We’ll be sure to share your appreciation with her—it will mean a lot!
We truly appreciate you choosing PayLater Travel and are always here to help whenever you need us. ✈️
Easy, Stress-Free Way to Book Travel
I used Pay Later to book a flight to New York and had a really smooth experience. The payment plan was clear, reasonable, and easy to follow, which made budgeting a lot less stressful. Everything was straightforward from start to finish with no confusion or hidden surprises.
Customer service was also great. They were responsive, helpful, and made sure any questions I had were answered quickly. Overall, I’d definitely use Pay Later again for future travel.
February 10, 2026
Reply from Pay Later Travel
Thank you for sharing such a detailed and thoughtful review! 😊
We’re delighted to hear that your booking experience to New York was smooth and stress-free, and that the payment plan helped make budgeting easier for you. It’s also great to know our customer service team was responsive and helpful throughout.
We truly appreciate your trust in PayLater Travel and look forward to helping you plan your future trips! ✈️
Bettie was exceptional!!She really…
Bettie was exceptional!!She really helped me out!
April 10, 2026
Unprompted review
Reply from Pay Later Travel
Thank you for your wonderful feedback! 😊
We’re so glad to hear that Bettie provided exceptional support and was able to help you out. We’ll be sure to pass along your kind words to her—it will mean a lot!
We appreciate you choosing PayLater Travel and look forward to assisting you again in the future. ✈️
Bejay was very helpful and efficient…
Bejay was very helpful and efficient with helping me make changes to my booking.
April 11, 2026
Unprompted review
Reply from Pay Later Travel
Thank you for your kind feedback! 😊
We’re so pleased to hear that Bejay was helpful and efficient in assisting you with your booking changes. We’ll be sure to pass along your appreciation to them—it will mean a lot!
Thank you for choosing PayLater Travel. We’re always here whenever you need us! ✈️
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