Payless Promotions Reviews 1,375

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their amazing helpfulness and professionalism, making the entire process smooth and easy. People are highly satisfied with the product quality, noting the first-class items and excellent printing. The service is frequently described as prompt, efficient, and exceptional, with many appreciating the quick turnaround times and clear communication. However, some customers experienced issues with product sizing, finding items to be larger than expected. A few other people also felt that the color of the product received differed from the proof, and one reviewer was dissatisfied with the quality of a specific fabric, describing it as cheap.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent quality of products,... See more

Order

Consumers find order to be positive. Many reviewers praise the staff for being helpful, upfront with costs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Disappointed with the colour green, but you did warn me on the proof. However the proof was brighter than the real thing. Very happy with the final outcome after selecting a brighter colour on a r... See more

Company replied

Rated 5 out of 5 stars

We needed extra products as our numbers exceeded our plan. Jazz worked really quickly with us to make sure we had enough products, and for it to be processed and delivered as quickly possible. Would h... See more

Company replied

Rated 5 out of 5 stars

The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class. The choice/brand of clothing and size options is fantastic.... See more

Company replied

Rated 5 out of 5 stars

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions. Once we had given approval for the order, they noticed after swapping the design fr... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Headwear Store
  3. Uniform Store
  4. Work Clothes Store

About Payless Promotions

Written by the company


Finsol

Finsol

About us

You can trust us with your most important asset - Your brand. We are striving to be the best in Australia at providing relevant, effective and price-competitive branded uniform and merchandise solutions to organisations across Australia.

For you, this means getting the right uniform and promotional products for your needs, delivered on time, whilst saving time and money. We even try to have a little fun along the way.



finsol

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Knowledgeable, friendly staff. Huge range of quality products at a good price.

April 10, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the great review, Steve!
Hayley and the team are glad they could help with your order.
We hope to work with you again soon, feel free to reach out anythime.

Rated 5 out of 5 stars

Great service and great product!

This whole process was fast, efficient and easy. The product looks great. Hayley made my experience effortless and I will definitely order again.

April 8, 2025
Payless Promotions logo

Reply from Payless Promotions

This is so great to hear, thanks for leaving a kind review and for your business Courtney!
Hayley and the team look forward to working with you again soon.

Rated 5 out of 5 stars

Outstanding Service

The experience was excellent. Quick to respond to emails and provide quotes and previews for approval prior to completion of order. Order was received in full prior to expected timeframe and as per approved preview. Thank you.

April 8, 2025
Payless Promotions logo

Reply from Payless Promotions

This is wonderful news! thanks for sharing Sandra.
We appreciate you taking the time to leave a kind review.
Feel free to contact Skip or the Team anytime, we look forward to working with you again soon.

Rated 5 out of 5 stars

Excellent

Product quality was great and the Company logo looked good and they met the short leadtime that i required

April 7, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for sharing, Consep team!
We're glad we could help you with your urgent order and that you are happy with the quality of your products.
Feel free to reach out anytime! we hope to work with you again soon.

Rated 5 out of 5 stars

Quickly turned around branded pens

Quickly turned around branded pens. Great service and communication for delivery.

April 7, 2025
Payless Promotions logo

Reply from Payless Promotions

Great news Karla, thanks for sharing!
We're so glad you're happy with your pens.
Feel free to reach out to Hayley or the team anytime!
We hope to work with you again soon.

Rated 5 out of 5 stars

Very happy overall

Great communication, fast printing, and good shipping.
Very happy with the product, and we'll be back to order more merch.

April 2, 2025
Payless Promotions logo

Reply from Payless Promotions

Amazing! we're so glad to hear this Geoff.
Thanks for taking the time to leave a great review.
Hayley and the team look forward to working with you again soon.
Feel free to reach out anytime.

Rated 5 out of 5 stars

Great customer service and product quality

Customer service and product quality

March 23, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the 5-star review Helena!
We appreciate your business and hope to work with you again soon!
Feel free to reach out to Jazz or the team anytime.

Rated 5 out of 5 stars

Great to deal with.

March 23, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the 5-star review, Shane!
Jazz and the Team are glad to hear you enjoyed your experience with us and that you like your products.
We hope to work with you again soon.

Rated 5 out of 5 stars

Fantastic experience with Payless

Fantastic experience with Payless! Their seamless service and efficient communication made ordering caps for my business a breeze. The pricing was very competitive, and the quality of the caps exceeded my expectations. Highly recommend them for any business needs!

March 19, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave such a great review Jose!
We really appreciate the kind words and your business.
Hayley was glad she could help and we're happy to hear that the caps are exactly what you were after.
We hope to work with you again soon!

Rated 5 out of 5 stars

Speedy service from enquiry to quote to…

Speedy service from enquiry to quote to receiving the order. Product is just what we wanted.

March 19, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the 5-star review, Kimberley!
Emma and the Team are happy to hear that you like the product and that it is exactly what you were after.
If we can help at all with any future orders, please feel free to reach out anytime.

Rated 5 out of 5 stars

Promo of excellence and great service.

Halley was excellent to deal with. At each level of the process from the artwork to the many examples of products Halley provided the service was excellent.
I also received updated emails on the order so your never left in the dark.
Great communication, quality and pricing.

March 12, 2025
Payless Promotions logo

Reply from Payless Promotions

This is great to hear! thanks for sharing, Patrick.
Hayley and the Team are glad you had a great experience with us.
Feel free to reach out anytime if we can help with any future potential orders.

Rated 5 out of 5 stars

Excellent process and great people

The whole process was effortless and easy. First, I contacted Brendan with my request and his communication was excellent - very clear and informative. The quote was sent through for approval which was clear and easy to understand. The delivery of the uniforms was so quick and the end product was exactly as we requested. Thank you so much Brendan and the team

March 11, 2025
Payless Promotions logo

Reply from Payless Promotions

Wonderful news! thanks for sharing, Bruce.
Brendan and the Team are glad they could help.
We hope to work with you again soon, please contact Brendan or the Team anytime.

Rated 5 out of 5 stars

Clear and Efficient Communication

Communication with Brendan and the team was clear, efficient, and quick. They made the entire process smooth and easy, and I really appreciate their responsiveness. Highly recommend working with them!

March 10, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave such a kind review, Julia!
Brendan and the Team are happy they could help, we hope to work with you again soon.
Feel free to contact us anytime.

Rated 5 out of 5 stars

Keyrings

The communication was great, service was prompt and the product was good quality and was delivered in a timely manner.

March 10, 2025
Payless Promotions logo

Reply from Payless Promotions

Wonderful news, thanks for sharing Kylie!
Jazz and the Team are always happy to help.
Feel free to reach out anytime!
We hope to work with you again soon.

Rated 5 out of 5 stars

Great customer service

Great customer service!!!
Friendly, professional & very helpful with all product inquiries.

March 16, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave a 5-star review Michelle!
Your accounts manager Brendan and the team at Payless are happy they could help.
We look forward to working with you again soon.
Please reach out anytime.

Rated 5 out of 5 stars

Excellent service and quality of…

Excellent service and quality of products. Thank you once again Payless Promotions!

March 6, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the great review, Lorraine!
Your accounts manager Emma is happy to hear you had a great experience with us and that you like your products.
We hope to work with you again soon!
Please feel free to reach out anytime.

Rated 5 out of 5 stars

Great customer service

My interactions with Jazz were excellent! We were in hot water as the previous supplier couldn't deliver by our deadline but payless were able to get us the product quickly and at a much better price!

March 6, 2025
Payless Promotions logo

Reply from Payless Promotions

Great news! thanks for sharing, Rob.
Jazz is happy she could help you out!
We hope to work with you again soon, feel free to reach out anytime.

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