Payless Promotions Reviews 1,375

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their amazing helpfulness and professionalism, making the entire process smooth and easy. People are highly satisfied with the product quality, noting the first-class items and excellent printing. The service is frequently described as prompt, efficient, and exceptional, with many appreciating the quick turnaround times and clear communication. However, some customers experienced issues with product sizing, finding items to be larger than expected. A few other people also felt that the color of the product received differed from the proof, and one reviewer was dissatisfied with the quality of a specific fabric, describing it as cheap.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent quality of products,... See more

Order

Consumers find order to be positive. Many reviewers praise the staff for being helpful, upfront with costs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Disappointed with the colour green, but you did warn me on the proof. However the proof was brighter than the real thing. Very happy with the final outcome after selecting a brighter colour on a r... See more

Company replied

Rated 5 out of 5 stars

We needed extra products as our numbers exceeded our plan. Jazz worked really quickly with us to make sure we had enough products, and for it to be processed and delivered as quickly possible. Would h... See more

Company replied

Rated 5 out of 5 stars

The ladies in the office love their new uniform!!! The tops, vests and jackets and the embroidery of our company logo are first class. The choice/brand of clothing and size options is fantastic.... See more

Company replied

Rated 5 out of 5 stars

Jazz was amazing to deal with. Super quick to respond to emails, provide information and answer any questions. Once we had given approval for the order, they noticed after swapping the design fr... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Headwear Store
  3. Uniform Store
  4. Work Clothes Store

About Payless Promotions

Written by the company


Finsol

Finsol

About us

You can trust us with your most important asset - Your brand. We are striving to be the best in Australia at providing relevant, effective and price-competitive branded uniform and merchandise solutions to organisations across Australia.

For you, this means getting the right uniform and promotional products for your needs, delivered on time, whilst saving time and money. We even try to have a little fun along the way.



finsol

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So easy and quick

So easy to order and so quick to deliver. Fantastic service

May 11, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks Kathy! we're glad to hear your experience placing an order was easy and stress free.
We hope to work with you again in the near future, feel free to reach out anytime.

Rated 5 out of 5 stars

Very fast turn around and clear…

Very fast turn around and clear communications!

May 11, 2025
Payless Promotions logo

Reply from Payless Promotions

Great news! thanks for sharing Alice.
We look forward to working with you again and keeping that 5-star review strong!
Feel free to reach out anytime :)

Rated 5 out of 5 stars

Good service from Hayley in the office

Good service from Hayley in the office. Happy with the design and quality of product also

May 11, 2025
Payless Promotions logo

Reply from Payless Promotions

Thats great to hear! thanks for sharing Kieran.
we hope to work with you again soon :)

Rated 5 out of 5 stars

Disappointed with the colour green

Disappointed with the colour green, but you did warn me on the proof. However the proof was brighter than the real thing.
Very happy with the final outcome after selecting a brighter colour on a replacement cap. PP have made sure we are happy. Will be using their services going forward. Couldn't be happier with the final outcome.

May 7, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for your review and honesty MLR.
We're glad we could help you find a cap that met your expectations and needs.
We appreciate your business and look forward to working with you again soon!

Rated 5 out of 5 stars

So easy to deal with,great products and…

So easy to deal with,great products and very organised. Will definitely deal with again

May 5, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the great review, Nick! we appreciate your business and kind words.
We look forward to working with you again soon.
Feel free to reach out anytime.

Rated 5 out of 5 stars

Quality Promo Items That Deliver

We recently ordered two promotional items – a branded golf umbrella and a wireless Bluetooth speaker – and we couldn’t be more pleased with the results. The golf umbrella is high-quality, durable, and features our branding beautifully. The wireless Bluetooth speaker is compact, sleek, and delivers impressive sound for its size. They’ve definitely helped boost our brand visibility in a fun and practical way.

April 29, 2025
Payless Promotions logo

Reply from Payless Promotions

This is wonderful news, thanks for sharing Gloria!
we're so glad to hear you love your products and had a great experience with us.
We hope to work with you again soon!
Feel free to reach out anytime.

Rated 5 out of 5 stars
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave a review Renee!
We appreciate your business and support.
We hope to work with you again soon! feel free to reach out anytime

Rated 5 out of 5 stars

The team were very helpful in providing…

The team were very helpful in providing the order in a short timeframe, with communication fast and efficient. The order arrived in the timeframe that was required.

May 4, 2025
Payless Promotions logo

Reply from Payless Promotions

Wonderful news! thanks for sharing, Kerrin.
We're glad we could help you out!
We hope to work with you again soon, feel free to reach out antime

Rated 5 out of 5 stars
Payless Promotions logo

Reply from Payless Promotions

Thanks for the 5-star review Tracey!
We're glad you had a good experience with us :)
We hope to work with you again soon

Rated 4 out of 5 stars

Customer service was good

Customer service was good, I was a little disappointed about the men’s shirts as they weren’t the texture/ fabric that I wanted. Other than that I would recommend them as a good supplier.

April 22, 2025
Rated 5 out of 5 stars

The Cooler Bags are Quality and…

The Cooler Bags are Quality and Amazing!!

April 14, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for the great review, Blake!
We appreciate your business and look forward to working with you again soon.
Feel free to reach out anytime.

Rated 5 out of 5 stars

Continuing Great Service

The products we bought at the end of last year sold out, so another order was needed! A very easy process, even with additional colours - and wonderfully quick delivery.

Thanks again, Skip! You're ace!!

April 16, 2025
Payless Promotions logo

Reply from Payless Promotions

Great news! thanks for sharing Marjorie we're so glad to hear that the products were a hit and that you had another great experience with us for your re-order.
We look forward to working with you again in the future.
Feel free to contact Skip or the Team anytime.

Rated 5 out of 5 stars

Team members responded quickly to my…

Team members responded quickly to my questions and was able to find easy solutions when a product was unavailable.

April 23, 2025
Payless Promotions logo

Reply from Payless Promotions

Wonderful news, thanks for taking the time to leave a review Sandra.
We're always happy to help! feel free to reach out anytime.
We hope to work with you again soon.

Rated 5 out of 5 stars

The whole process was so easy

The whole process was so easy. I received updates as each process was finalised. And i AM VERY HAPPY WITH THE FINISHED PRODUCT.

October 30, 2024
Payless Promotions logo

Reply from Payless Promotions

That's great to hear Fiona, thanks for sharing!
We appreciate the kind review and your business.
We hope to work with you again soon.
Feel free to contact us anytime.

Rated 5 out of 5 stars

Always helpful

Always helpful, quick to action requests & respond to any questions or changes required. Kept up to date throughout the process and provided with tracking for delivery date. Staff are always helpful, responsive and polite.

April 17, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks Jodie, we appreciate the positive review!
We look forward to working with you again soon.
Feel free to contact us anytime

Rated 5 out of 5 stars

Great products

Great products, great price and great service, thank you

April 10, 2025
Payless Promotions logo

Reply from Payless Promotions

Great news! thanks for taking the time to leave a kind review Cass.
Emma and the Team hope to work with you again soon.
Please reach out anytime.

Rated 5 out of 5 stars

Excellent services and we are satisfied…

Excellent services and we are satisfied with the product. Thats what we want. Cheers..

April 16, 2025
Payless Promotions logo

Reply from Payless Promotions

Wonderful news! thanks for sharing Norbu.
We're glad to hear that you are happy with your experience with us here at Payless.
Feel free to reach out to Skip or the Team anytime.

Rated 5 out of 5 stars

Easy to deal with and quick turnaround…

Easy to deal with and quick turnaround times

April 9, 2025
Payless Promotions logo

Reply from Payless Promotions

Thanks for taking the time to leave a 5-star review Jessica!
We appreciate the kind words and your business.
Jazz and the Team hope to work with you again soon.

Rated 5 out of 5 stars

Terrific customer service and the…

Terrific customer service and the product arrived in no time flat - far exceeding our expectations!
They look great.
5 stars. Highly recommended.

April 13, 2025
Payless Promotions logo

Reply from Payless Promotions

Fantastic news! thanks for sharing Kristen.
We hope to work with you again soon, feel free to reach out to Jazz or the Team anytime.

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