I reached out to Payop support once just to confirm a detail about payout timing. They replied with a clear explanation instead of a generic response, which I appreciated. The payment was processed sh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Their requirements are ridiculous. They rely on traffic approval rather than actual sales. Lol skip
Company replied
PayOp chased our company for months and even pre approved our project. Once we agreed to start verification, the process turned into an endless and painfully limited compliance loop that was impossi... See more
Company replied
I signed up to Payop mainly to test it as an alternative gateway. After a few successful transactions and a smooth payout, I decided to keep using it. I appreciate the simple layout and the fact that... See more
Company replied
Company details
Written by the company
Payop is a licensed payment service provider. We help businesses collect online payments from their websites. Payop Checkout integrates more than 500 international and local payment options. Payop develops a Pay by Bank solution - fast and secure A2A transactions in Europe and the UK. We use Open Banking technology backed up by our own payment modules. Payop Team constantly analyzes transactions and tests new ideas to build a comfortable payment flow. As a result, thousands of payers choose Pay by Bank every day for their online shopping. While we are working to ensure payments go through smoothly, occasional issues can happen. If you ever have a question or problem, don’t worry – we’re here to help! Just email our team at support@payop.com, and we’ll be happy to check everything and assist you.
Contact info
Breach of guidelines
Good service
I've been using Payop since summer 2020. There have been some ups and downs, I tried working with similar companies. Payop did some improvements in client support, whenever we have technical problems I message our manager and get a professional reply quickly. Good payment choice, competitive pricing, thoughtfull and quick support make difference.
I skiped some activities they offer, other payment companies keep spamming me to use their services more. Surprisingly Payop offered my website analysis and list of recommended payment methods for my auditory. I enabled some of them and received successfull payments. Highly recommend.
April 25, 2024
Unprompted review
Reply from Payop
Dear Merchant,
Thank you for leaving a positive review!
We’re delighted to hear such feedback from our valued Customer. We tend to provide excellent service and do our best to cover all your needs offering reliable solutions. Our team is always here to assist you with any questions or issues you may have, and it’s our pleasure to help your business grow using our payment methods.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
Advertisement
Now been waiting for 4 days for a…
Now been waiting for 4 days for a deposit to clear despite the payment clearing from my bank straight away. No support from Payop and merchant just keeps telling me to wait and promising my money isn't lost ( sounds like a guilty conscience to me!!)
June 17, 2024
Unprompted review
Reply from Payop
Dear Thomas,
Thank you for taking the time to leave us a review.
Please note that transactions are usually processed within a few minutes, however, due to the internal bank’s procedures, there may be rare occasions when banks could process payment longer than usual, and we cannot affect this from our side.
When our bank receives the transaction, it obtains its final status, and a notification is sent to the payer’s email.
Here you may find more information regarding the bank transfer processing time and factors that affect it: https://blog.payop.com/payments/8-factors-affecting-payment-speed/.
According to our records, your transaction was successfully processed, and you received your requested order.
Should you have any questions regarding the initiated transactions or need assistance with the payment flow, feel free to contact our team at support@payop.com, we’re here to help.
We would also be thankful if you amended the review since your issue wasn’t directly related to Payop’s service but rather to procedures set up by the bank.
Kind regards,
Payop Team
Please respond I would like to hear from a human
3rd update as you see that payop replied after blocking my email well payop you are the middle man you have a link on the site to use your services you then supply open banking my money is given to you then you give to Casino so therefore you are the middle man and like I stated you blatantly are aware of Charkes casino and the fraudulent site but to say you'll look into it to over a 100 people then you to are playing fraudulently as you are aware of all this and continue to allow people to trust their money with you
I'd advise everyone to stay clear of Payop
I myself will use Trustly services at least they refuse to work with the likes of Charles casino as does PayPal
You'll ve receiving my letters if not you have already from my legal team.with reference numbers from Action Fraud and gambling commission
2nd Update refuding to credit me and they are still taking peoples money knowing that Charles casino is fraud, not legal etc and they refuse to answer anymore emails personally ypur greed for buisness putways your respect for the buisness
UPDATE
I got a reply from Payop that they are not responsible for refunding me , now if you go down the lists of complaints alone on Trustpilot about Payop, you will see as far back.as 6 weeks they've responded to complaints regarding the fraudulent casinos, they replied to those stating, they would look into it
Now if I can get enough information on the Casino , Payop can too, but I'm assuming they must be getting a good deal financially from The Casino as an option for payment on their sites
Unfortunately for payop I have been legal advised that because I did my open banking with them they where responsible for my money and it wasn't just from my complaint they knew of the fraud Casinos they've known of it prior to taking my money through open banking and continue to take others knowingly its going to fraudulent people
I have forwarded this onto the financial conduct authority and Action Fraud
Hi I've recently used Payop to do open banking to play on Charles Casino , I've found out that Charles casino is actually a fake casino, no licence no address no name of ownership the lists go on yes you can play games etc and even win , but you'll never get a withdrawal, proof from Gambling Commission and Financial Conduct authority for that Casino is that they font have a licence anywhere , fraudsters, and to contact Payop for refund, as they state they take care of your money and it comes with insurance
So I contacted Payop on a reply from an email for receipt to Casino, to try and get all £240.00 GBP also £159 was winnings I'd rather have my deposits back dont care about winning at this stage , I've sent several emails to @Payop I keep getting Automated messages saying we're out of office when I click on contact us, it takes me to my PayPal
The Gambling Authority advised me to contact bth Payop and the Casino the Casino have blocked me and I can never get Payop during opening hrs as I send emails at different times to adjust with Vancoover times zone as that's the adress the advertise
I would love to hear from a human and not a bot or automated response
June 14, 2024
Unprompted review
Reply from Payop
Dear payer,
Please be advised that Payop’s merchants comply with Payop’s terms and conditions.
Payop is a payment service provider that provides services solely to merchants (websites), and we do not provide goods/services directly to you as the payer except processing the payment to the website. In this case, our involvement starts when you select our payment methods and ends upon successful payment execution.
Payop does not act as a marketplace, guarantor or middleman, but solely a payment processing system. All funds from your purchase are directed straight to the merchant (website). As such, we are unable to authorize refunds or influence the refund process. In your case we forwarded the inquiry to the merchant and received the required confirmations of your order fulfillment.
Therefore, if you are dissatisfied with the goods/services provided by the merchant (website), please contact the merchant (website) directly to whom you submitted your payment for further investigation of your issue.
Kind regards,
Payop Team
Been waiting 1 week for 2 payments…
Been waiting 1 week for 2 payments which they told me my bank cancelled which is a lie because my bank confirmed them as sent I have tried to be reasonable but they haven’t done anything I am still waiting and they haven’t offered no compensation and keep blaming my bank and not taking responsibility I will recommend people do not use this as they will scam you and take your money this is not a trust worthy place please ignore the good comments look at the bad first a lot of people having the same problems i am very shocked which how I have been treated and upset and feel depressed PLEASE STAY AWAY PEOPLE YOU WONT Get your money
I will now have to do a charge back from my bank which will take another 2 weeks this is a joke and they need to be shut down for this something isn’t adding up too many people having the same problems
June 11, 2024
Unprompted review
Reply from Payop
Dear David,
Thank you for taking the time to leave us a review.
We understand that the payment processing took longer than you expected and how frustrating that can be.
However, we mentioned in our replies to your tickets, that the processing time depends only on the bank, the payment scheme it supports, and its internal procedures. Usually, such transfers are processed within a few minutes, although there are cases when it may take several business days, and we cannot affect the processing time from our side.
As our team noted, the processing bank declined your payment, and you have already received the funds back.
For more information on what can impact payment speed, refer to our blog article: https://blog.payop.com/payments/8-factors-affecting-payment-speed/ .
Additionally, we kindly ask you to consider amending or deleting your review as the delay was due to the bank’s procedures, not Payop’s, and our team assisted you until the issue was resolved.
Hope for your understanding on the matter.
Kind regards,
Payop Team
it says instant transfer then it takes…
it says instant transfer then it takes more than 5 days for me to get it, i will put 2 stars more if i get it in this 2 hours
June 4, 2024
Unprompted review
Reply from Payop
Dear TomaAhí,
Thank you for your review.
Usually, the transactions are processed within a few minutes, however, in some cases, it may take a few business hours to complete the payment. We would like to point out that the processing time depends only on the bank and its internal procedures, and we cannot affect it from our side. For more information on factors that can impact payment speed, please refer to this article on our blog: https://blog.payop.com/payments/8-factors-affecting-payment-speed/ .
As you haven’t provided the additional information we requested, we were unable to properly investigate your issue.
Should you have any questions regarding the initiated payment or other inquiries related to our service, feel free to contact us at support@payop.com. Our team is always ready to help and assist with any queries.
Kind regards,
Payop Team
Advertisement
Horrible feeling
this survive never used again and still fkn waiting my money
June 7, 2024
Unprompted review
Reply from Payop
Dear Sheik,
Thank you for leaving your feedback.
We understand your frustration with the delay in processing your requested payment.
Usually, the transactions are processed within a few minutes, however, in some cases, it may take a few business hours to complete the payment. We would like to point out that the processing time depends only on the bank and its internal procedures, and we cannot affect it from our side. For more information on factors that can impact payment speed, please refer to this article on our blog: https://blog.payop.com/payments/8-factors-affecting-payment-speed/ .
Considering that your transfer was processed within a few hours after initiation and our support manager explained the reason for the delay, we would be thankful if you amended or deleted your review. We are always happy to assist if you contact us directly at support@payop.com.
Kind regards,
Payop Team
Hi there
Hi there, why I payed £200 casino gaming never give nothing and I don't understand for this game how can I get money payout how?
June 5, 2024
Unprompted review
Reply from Payop
Dear Carment,
Thank you for your review.
Payop is a payment service provider that works only with merchants (websites), and we do not provide any goods/services directly to you as a payer except the payment to the website. Our involvement starts when you choose our payment methods and ends once the payment is processed.
Since you haven’t provided additional information on the payment in question, as per our request, we were unable to check the payment details or conduct an investigation.
As Payop is only a payment service provider in this process, such inquiries should be resolved solely between you as an end-customer and the merchant as a seller. Therefore, if you have any issues with your requested order or payout from the website, you should contact the merchant (website) administration directly.
We also kindly ask you to amend or delete your review as it’s not related to Payop’s services.
Kind regards,
Payop Team
Their website interfaces and business…
Their website interfaces and business logic are a joke, absolute pain to use. Feels like 2000 technology and UX
May 30, 2024
Unprompted review
Reply from Payop
Dear Chris,
Thank you for leaving your feedback.
We regret to hear that your experience with our service didn’t meet your expectations. However we respectfully disagree with the mentioned statements.
Our team is continuously working on improving our system, enhancing the payment process making it smooth for our merchants and their end-users, and we receive a lot of positive feedbacks regarding the service and payment flow from our customers.
We highly value our clients’ suggestions as they help us to better meet their industry needs and support their business growth with our reliable solutions. We’d appreciate it if you could provide more details on what you believe should be improved in our service, and we will consider them along with our relevant teams.
Please feel free to share your thoughts to our support@payop.com email.
Kind regards,
Payop Team
Good partner for your business
I've been using Payop's services for a while and I'm pretty satisfied with the payment methods they offer and always in time assistance. When I have any questions related to service in general or processed payments it's the matter of short time to get helpful reply and have my issue solved. I'd definitely recommend Payop as a reliable partner.
May 10, 2024
Unprompted review
Reply from Payop
Dear Merchant,
Thank you for leaving a positive review!
We’re delighted to hear such feedback from our valued Customer. We tend to provide excellent service and do our best to cover all your needs offering reliable solutions. Our team is always here to assist you with any questions or issues you may have, and it’s our pleasure to help your business grow using our payment methods.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
Advertisement
Scam
These people provide a means for unlicensed gambling sites like fresh-bet.com to rob people
May 4, 2024
Unprompted review
Reply from Payop
Dear payer,
Payop is a payment service provider that provides services solely to merchants (websites) and we do not support unlicensed websites.
We do not provide goods/services directly to you as the payer except processing the payment to the website. In this case, our involvement begins when you select our payment scheme and ends upon successful payment execution.
Payop does not act as a marketplace, guarantor or middleman, but solely a payment processing system. All funds from your purchase are directed straight to the merchant (website). As such, we are unable to authorize refunds or influence the refund process. In your case we forwarded the inquiry to the merchant and received the required confirmations of your order fulfillment.
Our merchants strictly comply with our Terms and Conditions and we take all the reasonable measures to avoid or terminate any relationships with merchants whom we suspect to be in violation of any of our Terms and Conditions.
Please be advised that in case of any payer transaction related issues we always double-check the nature of the transaction between the payer and the merchant by requesting all the information and documentation subject to the true intentions of the payer. We always take measures against unauthorized transactions and fraud. As a result of the investigation and of the analysis of all the documents provided, it was determined that you have been fully aware about the executed transactions, explicitly authorised them and the services were fully delivered to you by the merchant.
Therefore, if you are dissatisfied with the goods/services provided by the merchant (website), please contact the merchant (website) directly to whom you submitted your payment for further investigation of your issue.
Kind regards,
Payop team
This payment service provides a gateway…
This payment service provides a gateway for unlicensed casinos such as cosmobet mystake velobet and others to take money from your account. I’m reporting this. I want my money back! I have contacted you.
As per below reply from payop they have outright lied! I provided pay out with evidence that cosmobet are prohibited from carrying out transactions in the UK (because of their anjouan gaming license) - I then sent you a copy of YOUR company terms and conditions which state you only accept payments for people / casinos that are licenced to do so. You’ve breached your own terms and conditions and I’ve reported this to the Canadian government to look into.
May 1, 2024
Unprompted review
Reply from Payop
Dear payer,
Payop is a payment service provider that provides services solely to merchants (websites) and we do not support unlicensed businesses.
We do not provide goods/services directly to you as the payer except processing the payment to the website. In this case, our involvement begins when you select our payment scheme and ends upon successful payment execution.
Payop does not act as a marketplace, guarantor or middleman, but solely a payment processing system. All funds from your purchase are directed straight to the merchant (website). As such, we are unable to authorize refunds or influence the refund process. In your case we forwarded the inquiry to the merchant and received the required confirmations of your order fulfillment.
Our merchants strictly comply with our Terms and Conditions and we take all the reasonable measures to avoid or terminate any relationships with merchants whom we suspect to be in violation of any of our Terms and Conditions.
Please be advised that in case of any payer transaction related issues we always double-check the nature of the transaction between the payer and the merchant by requesting all the information and documentation subject to the true intentions of the payer. We always take measures against unauthorized transactions and fraud. As a result of the investigation and of the analysis of all the documents provided, it was determined that you have been fully aware about the executed transactions, explicitly authorised them and the services were fully delivered to you by the merchant.
Therefore, if you are dissatisfied with the goods/services provided by the merchant (website), please contact the merchant (website) directly to whom you submitted your payment for further investigation of your issue.
Low conversion rate, not efficient, not worth it
Low conversion rate, extremely not user friendly admin interfaces with little functionality. Payop seems like stone age compared to modern advanced systems like Stripe.
And given all that they also annoy you with repetitive verification processes asking to upload the same documents over and over again.
I don't recommend it to anyone.
May 1, 2024
Unprompted review
Reply from Payop
Dear Merchant,
We appreciate you taking the time to share your feedback with us, as our clients’ opinion helps us to improve our service and define areas of development.
It's our high-priority objective to enhance the payment process for our merchants and their payers by adding new cost-effective solutions, expanding the coverage, and making the flow smooth and user-friendly. Furthermore, our team is continuously working on improving the merchant’s account interface by updating the existing features and developing new requested options to satisfy our customers' needs. We’re always pleased to receive feedback from our valued clients and consider their suggestions for the system enhancement. If you have any thoughts or recommendations to share with us, we’d be happy to review them.
Regarding the verification process, while we understand that some requests can be repeated, it’s a common practice and procedure to periodically request specific company documents to actualize and update the merchant’s account information.
Hope this explanation clarifies the matter, and we appreciate your cooperation.
Should you have any questions or concerns, please feel free to contact our support team (support@payop.com) or your Account Manager, we remain at your disposal.
We would also be sincerely thankful if you amended or deleted this review, and we proceeded with the correspondence via email to consider your suggestions or any issues you’ve encountered and how we can better assist you with them.
Kind regards,
Payop team
It was a great experience
It was a great experience
They helped me get my money back from this merchant (difmark).
January 28, 2024
Unprompted review
Reply from Payop
Dear prOner farmville,
We sincerely appreciate your positive review.
Our team is constantly working on our service and we’re making every effort to make it excellent. Receiving such feedback is truly rewarding and inspiring for us.
For any assistance or with any questions, feel free to contact us, we will be happy to help you.
Kind regards,
Payop Team
Advertisement
Irrelevant business model
Irrelevant business model. It looks like they have been banned by the US, no us entity accepted.
There is far better processors.
Answer to Payop’s answer :
We keep processing with stripe since 4 years so there is not much frustration not to work with « payop » :) the frustration is far manageable
I don’t know pretty much your acceptance rule which are pretty specific. « Not relevant business model » as a feed back for a business with no chargeback and an amazing reputation made in 14 years is a narrow-minded and non relevant « appreciation » of people we won’t make business with
Good luck and bye to « Pay Op »
December 7, 2023
Unprompted review
Reply from Payop
Dear Paul,
Thank you for taking your time and sharing the feedback.
We appreciate that you made your decision in favor of Payop service and submitted the PreCheck application for review. However, there are specific industries that we do not support, and unfortunately, your business model does not align with the current scope of services we work with.
We understand how frustrating it can be and apologize for any inconvenience it may cause.
If you have another website with a different business model, please let us know via support@payop.com email, and our team will re-activate your account so you can add a new project for consideration.
Should you have any additional questions or concerns, please contact our Support team, we will be happy to help you with any inquiries and provide the relevant information.
We would be grateful if you update or delete your review since your application was evaluated promptly, and we also sent a notification with a specific reason for decline.
Thank you in advance for your understanding in this matter.
Kind regards,
Payop Team
Tried to apply as our LLC needed a…
Tried to apply as our LLC needed a payment merchant. We've sent them every document possible, only to:
1. Receive a rejection notice.
2. Receive a ban notice that says "Consequently, we have disabled your account, which means all transactions are stopped, and you cannot withdraw funds"
3. Receive a site-wide ban on their website, even if not logged in.
To any person reading this, read point #2 again. "You are banned and you cannot withdraw your funds." In short, "We will rob you and block you from our website ENTIRELY so you cannot even access basic support." Avoid this company.
October 26, 2023
Unprompted review
Reply from Payop
Dear David Kosiba,
Thank you for sharing your feedback regarding your experience with Payop. We appreciate your input and would like to address your concerns.
We understand your frustration with the rejection of your project, however, we want to assure you that our decision to reject your application was based on a thorough review process that considers compliance requirements and risk assessment. While we understand that this may not align with your expectations, we convince you that our actions were made by our policies and procedures.
Regarding the restricted access to your account. As it was mentioned in our notification letter, since your PreCheck application was rejected, your account was deactivated as well. If you have another project you would like to submit for verification, please let us know and we will actualize your merchant account.
We value your feedback and take it seriously as it helps us improve our services. We have implemented additional measures to enhance our application process, customer support, and technical infrastructure to prevent similar issues from occurring in the future.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are committed to providing the best possible service to our customers and will continue to work towards exceeding your expectations.
Kind regards,
Payop Team
We have been using Payop for about 2…
We have been using Payop for about 2 years, our customers have not had any problems with payments, and withdrawal requests are processed quickly, I thank them for being a reliable platform
October 18, 2023
Unprompted review
Reply from Payop
Dear Metehan Pp,
Thank you for leaving a positive review!
We’re delighted to hear such feedback from our valued Customer. We tend to provide excellent service and do our best to cover all your needs by offering reliable solutions. Our team is always here to assist you with any questions or issues you may have and it’s our pleasure to help your business grow using our payment methods.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
The best experience
I thank the Payop staff for helping us with all our questions. All managers are very polite and competent, and issues are resolved quickly. It's rare to see such an attitude. Not a single problem in 1 year of operation.
October 16, 2023
Unprompted review
Reply from Payop
Hello SB,
Thank you for leaving a positive review!
We’re delighted to hear such feedback from our valued Customer. We tend to provide excellent service and do our best to cover all your needs by offering reliable solutions. Our team is always here to assist you with any questions or issues you may have and it’s our pleasure to help your business grow using our payment methods.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
Advertisement
Good service for transfers
Good service for transfers. Fast. Reliable. High level of confidentiality and protection of personal data.
October 14, 2023
Unprompted review
Reply from Payop
Dear Roman Tarasyuk,
Thank you for leaving a positive review!
We’re delighted to hear such feedback from our valued Customer. We tend to provide excellent service and do our best to cover all your needs by offering reliable solutions. Our team is always here to assist you with any questions or issues you may have and it’s our pleasure to help your business grow using our payment methods.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
They support scam websites and wont do…
Updated 30/5/2024 -
Hope this helps others who are trying to get their money back and based in the UK. Payop and Paydo are trading names of Ecommerce Technologies Ltd who are a UK based company and licensed by the FCA under licence number - 900916.
You have the right to submit a complaint the the Financial Ombudsman service and the FCA so I would advise that you do that if your story is like mine.
They allow illegal gambling companies such as Rolletto to process payments using Payop and take commissions for doing so. In Payops terms and condtions It states that - " It is strictly forbidden to send or receive payments related to unlicensed or illegal casinos and lotteries " They are well aware that these companies are breaching these terms and conditions but are not taking action. The only way they will take action is if you report Ecommerce technologies to the FOS. You may also be able to get your money back this way if the FOS rule in your favour.
September 18, 2023
Unprompted review
Reply from Payop
Dear payer,
Payop is a payment service provider that works/provides services solely to merchants(websites).
We do not provide goods/services directly to you except the payment to the website, in this case, our involvement starts when you pick up our payment scheme and ends once payment is successful.
Payop does not act as a marketplace, guarantor or middleman, but solely a payment processing system. All funds from your purchase go directly to the merchant(website). We can not grant any refunds on your purchase and do not have control over the refund process. In your case we forwarded the inquiry to the merchant and received the required confirmations of your order fulfillment.
If you are dissatisfied with the goods/services provided by the merchant(website) please reach out to the merchant( website) to whom you submitted your payment for further investigation of your inquiry.
We kindly ask you to delete or amend your review since it is not related to Payop services.
Kind Regards
I too have had all my emails ignored…
I too have had all my emails ignored and generic emails sent
Signed up to a scam website who were not authorised to take my money
Pay op did not help saying the site was genuine
Even the site said they had paid back my money ( scam reply ) there is no recap or help from pay op or transferop
I have been pursuing this for over 6 months now
July 25, 2023
Unprompted review
Reply from Payop
Dear payer,
Payop is a payment service provider that works/provides services solely to merchants(websites).
We do not provide goods/services directly to you except the payment to the website, in this case, our involvement starts when you pick up our payment scheme and ends once payment is successful.
Payop does not act as a marketplace, guarantor or middleman, but solely a payment processing system. All funds from your purchase go directly to the merchant(website). We can not grant any refunds on your purchase and do not have control over the refund process. In your case we forwarded the inquiry to the merchant and received the required confirmations of your order fulfillment.
Payop does not support scam websites.
If you are dissatisfied with the goods/services provided by the merchant(website) please reach out to the merchant( website) to whom you submitted your payment for further investigation of your inquiry.
We kindly ask you to delete or amend your review since it is not related to Payop services.
Kind Regards
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.