PayWeek Reviews 81

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Very good service giving most people a chance...first purchase can be hard have to pay 6 week before receiving product and then pay last 6 weeks but customer service were really helpful and explained... See more

Rated 3 out of 5 stars

I purchased my watch through you and exactly after 6 weeks the item arrived and really pleased with it. After your first order they state you become a full customer, No paying in advance and your ne... See more

Rated 5 out of 5 stars

This is a brilliant site great way of benefit getting new things u can't afford out right. Pay weekly doesn't need to change anyway they work there absolutely outstanding the way thing's work.

Rated 1 out of 5 stars

Since I paid the week 6 to receive my purshase you guys keep on insisting that your unable to withdraw the rest, also I’ve called no one respond, it’s been over 5 weeks already This is really anno... See more


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3.7

Average

TrustScore 3.5 out of 5

81 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Just simply superb!

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Nick,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 5 out of 5 stars

Excellent and I would recommend thank…

Excellent and I would recommend thank you

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Mark,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 5 out of 5 stars

LG 32in TV

Very good customer service, Prompt delivery after my 6th payment, very easy to order, would recommend, TV is great

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Andrea,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 4 out of 5 stars

Best customer service and my item was…

Best customer service and my item was delivered on time

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Anna,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 5 out of 5 stars

I got a tv from these guys

I got a tv from these guys

Reasonable weekly payment quick delivery amazing customer service good variety of stock recommended defo use again

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Colin,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 5 out of 5 stars

Absolutely spot on service fast…

Absolutely spot on service fast comunication fast delivery can recomend

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Vanda,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 5 out of 5 stars

Love my new laptop thank you very much…

Love my new laptop thank you very much payweek and i will definitely be ordering again soon 😊

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Charles,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 5 out of 5 stars

Excellent!!!!!!!

Brilliant service no hidden gobbledegook simple explanations very pleased customer!!! 😁😁😁😁

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Edwin,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 5 out of 5 stars

Easy and affordable

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Paul,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 5 out of 5 stars

Great Service

Simple and quick order, informed of date of delivery straight away, all payments acknowledged and timely delivery of item

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Cheryl,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 5 out of 5 stars

Very friendly and helpful company both…

Very friendly and helpful company both delivery people placing my order where I needed it and customer service with a enquiry I made

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi June,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 5 out of 5 stars

Top class service

Top class service, item received after 6 weeks as promised on sign up, without any chasing of item!

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Paul,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 5 out of 5 stars

Helpful and always someone their fo…

Helpful and always someone their fo answer any questions you may have highly recommend

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Michelle,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 1 out of 5 stars

Don’t bother it’s a lie

I made my order and had a regular payment set up to ensure the funds were available each week for the payment. Without receiving notification my order was cancelled as apparently no payments were collected due to insufficient funds. I contacted via email and was told I had received ample notification which if I had, would of needed to contact them how I did. I then received an email today confirming delivery of the item and a message to say “we hope you’re enjoying your new item” safe to say I have no item as my order was cancelled through no fault of my own so I will not be recommending this company and will not be using again ever!

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Ashleigh,

We've requested some information from you as we cannot find your account. If for any reason a customer misses numerous amount of payments, we try our best to get in touch with the customer to resolve the issue. If we can not get hold of the customer, we have no other option than to cancel the account and issue a refund if they have made any weekly payments. If you have not made 6 weekly payments, we would not be able to dispatch your item.

You have received our review SMS by error, please accept our apologies for that.

Leaving a 1-star negative review is not a fair representation of our service. Especially if you register and do not make one payment for the first few weeks. If you are unable to make the payments to show that you can manage the weekly payments, we would not want to put you in financial difficulty by re-attempting to take these funds from your account.

If you want to speak to someone for more information, feel free to email us at support@payweek.co.uk or call us on 016565 837835.


Thanks,
PayWeek Team

Rated 5 out of 5 stars

Very good service

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Shakil,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 5 out of 5 stars

Fantastic company

Fantastic company, helped in every way possible. Great communication both online and via phone. Will definitely use again.

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Jamie,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 5 out of 5 stars

A Very helpful service and great items

January 28, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Simon,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 5 out of 5 stars

I have actually had a good experience

I have actually had a good experience. I was worried after placing an order and 6 weeks later of my weekly payment. I emailed them to found out if there are scammers. 8 have to say I have a fast response in well spoken English etc and was told my new item with be delivered on Friday. I received a text from pc world then they delivered for my. I have my final six weeks payment still then I can buy other stuff with instant delivery. I really like these guys .p.s I don’t work for them or an affiliate in any way. This is my genuine experience

January 20, 2021
Unprompted review
PayWeek logo

Reply from PayWeek

Hi Jonathan,

Thanks for your review. We're glad that you're happy with the service and can't wait for you to come back to make your second purchase.

If you have any issues, please feel free to contact us. Our contact information is on our website and all emails you received from ourselves.

Thanks,
PayWeek Team

Rated 1 out of 5 stars

Scammers

Doesnt even work, does not let you apply for finance when you get to that part. Which is a good thing now that ive seen these comments . Also noticed that the website has fake contact us links, you cant click to contact them , its just a picture lol. Poor effort by these scammers.........UPDATE...So " just to clarify" PayWeek , as you can clearly see , my review was verified meaning I provided evidence that I have indeed used your pathetic service. The fact that you tried to belittle me and pretend that I did not exist just sums up what I was saying all along. No good scammers who are clearly dishonest.

January 11, 2021
PayWeek logo

Reply from PayWeek

Hi Robert,

Thanks for the updated review,

Now in regards to your review you have mentioned that it wouldn't let you apply for our finance, Our application won't submit if we are unable to verify your bank account is active or you have applied with us previously. Now to suggest we are 'scammers' based on that fact is both inaccurate and rather ridiculous - I would also argue that our reviews above suggest we are not scammers and instead of you simply contacting us to understand why your application wouldn't process you have chosen to jump to a ridiculous conclusion and attempt to slander a company for no apparent reason.

All businesses in the UK are facing a challenging time with everything that is currently happening and are doing they're absolute best to remain both open and provide a good service to our customers so to receive a review such as yours which has no reflection on our business as a whole is disappointing however we now know you haven't used our service in order to leave a genuine review.

UPDATE: To avoid this happening in the future we have now prevented you making any further purchases in the future should you wish to do so.

If you want to speak to someone for more information, feel free to email us at support@payweek.co.uk or call us on 016565 837835.

Thanks,
PayWeek Team

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