I have been a loyal Pazzion member for more than 10 years. Never have any complaints on customer service or delivery. All was good until recently, whichever item i have selected is always sold out, es... See more
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Website is terribly outdated. I need to email customer service to create a VIP online account (why? Don't you have my details when I shop at your retail store?), also need special code for birthday di... See more
Company replied
I will definitely give a thumb down for return policy. Purchased on Friday 9 July and not even worn once except for trying at the shop,vivocity. I was refused for exchanging when I went back t... See more
Company replied
Have bought from Pazzion both online and in-store many times over the years and I'm always satisfied with the quality and designs of their shoes. This time is for my little nieces overseas and the... See more
Company replied
Company details
Written by the company
PAZZION has the widest range of shoes for women and kids. Check out our comfortable heels, flats, loafers, sandals and bags that will fit your daily outfits.
Contact info
Blk 4, Kaki Bukit Ave 1 #03-01/02/03/04, 417939, Singapore, Singapore
- 68761211
- info@pazzion.com
- pazzion.com
2.7
Poor
762 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
The system is not user friendly
The system is not user friendly. And the payment should have more options.
March 30, 2021
Reply from PAZZION
Hi , thank you for your patronage and feedback. We value your feedback and will look into enabling this function on our website. Thank you!
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Great shoes for my daughter and myself
Great shoes for my daughter and myself. Always buy from pazzion for their good workmanship and quality. 👍🏻 Price wise is reasonable too.
March 30, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Prompt delivery!
March 27, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
I bought this shoe because it was not…
I bought this shoe because it was not available in the Malaysian website...I rated 2 because of international shipping and for the custom...at least tell we should pay the custom tax first..
March 26, 2021
fast delivery
March 24, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
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Awesome!
Thank you so much for the fast delivery. I really love the bag that i purchased. Till my next shopping ☺️
March 20, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Purchase online
The delivery is fast. I can't find the shoes in store ,lucky online still got discount n got size n stock. So happy when I got it.
March 19, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Delivery came within 2 days
Delivery came within 2 days. Shoe size was small but managed to exchange for the correct size. A very pleasant purchase and service. Thank you Pazzion and keep up the good work!
March 19, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
I just did shopping online with Pazzion…
I just did shopping online with Pazzion website. When I received my package, I found the product’s size I ordered doesn’t match. It supposed to be 37, but you sent me 35. I wanted to call customer service to see advise. But the call 67421211 never answered by customer service staff. Now the issue haven’t settled down.
March 19, 2021
Reply from PAZZION
Dear Customer, thanks for sharing your feedback. We regret to hear about your experience. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Kindly PM us or drop us an email at contact@pazzion.com with any further comments, concerns or suggestions you wish to share and we will follow up promptly. Thank you.
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Wonderful, good quality products
Wonderful, good quality products for various occasions, quick shipping.
March 19, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
First time purchased online
First time purchased online, which was done swiftly as I have already known my size. Item was delivered within 2-3 working days and in good condition. I will buy online again,
March 17, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Process to submit exchange request was…
Process to submit exchange request was straight forward and the customer service got back promptly with the available options and also with clear instructions after I indicated that I would head down personally to a retail store to do the exchange.
March 17, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
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Good. Fast delivery
Bought 2 pairs of flats during the sale. Worth it and very fast delivery.
March 17, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Always good.
March 16, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
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Fast delivery and item came well packed…
Fast delivery and item came well packed and in excellent condition
March 16, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Excellent online company
Excellent online company.
Speedy delivery
Good quality of shoes
Highly recommend to everyone
March 15, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Ordered from overseas
I had the occasion to order from Pazzion on line and the experience was pain free, my order was being to Australia and I have never had postage come so fast, it was great
I would recommend Pazzion online for being so fast and accommodating
Lesley Rogers
Australia
March 14, 2021
Reply from PAZZION
Dear customer, thank you for your kind review and patronage. We are glad that you enjoyed shopping with us. We look forward to serving you again.
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