PC & MAC World Ltd Reviews 

21
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Five-star experience. The man who served me was extremely friendly, helpful and efficient. He was also very speedy in getting back to me with a quote and respectful at all times. I would highly recomm... See more

Company replied

Rated 5 out of 5 stars

Had a small issue that turned into a big problem when Apple's Official Technical Support Team managed to mess up my Mac completely. Luckily I knew that the guys at PC&MAC World had done a miraculous r... See more

Rated 5 out of 5 stars

Camera lens on iPhone14 prox max was chipped- although I was uncertain if it was just the glass cover or some or all of the lens unit. Although it was near closing time on a Saturday afternoon (Octobe... See more

Rated 5 out of 5 stars

These guys are great. Have used twice to repair a family laptop my kids had damaged. Really helpful, clear on pricing, got it done quickly and ended up costing less than the original estimate. Definit... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

PC & MAC World is a High Street computer repair centre for Apple MAC, PCs and Laptops. We are located on the A3 and we have free parking. We offer the same day service, free diagnosis of your machine in our shop and have fixed prices for all our repairs. We have an excellent reputation as a mobile computer repair service too. Our hardworking and professional team of experts provide this service in a friendly and effective manner. Please book an appointment that is suitable to you. We will come to your business or home at the agreed time for analysing and diagnosing the problem and offer the solution. We will gladly assist with your laptop or computer maintenance, repairs or installation issues ensuring you receive the best service possible.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

21 reviews

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4.5

All reviews

(21)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Five-star experience!

Five-star experience. The man who served me was extremely friendly, helpful and efficient. He was also very speedy in getting back to me with a quote and respectful at all times. I would highly recommend this company to anyone seeking laptop help. It is also a family run business which I like to support.

August 14, 2026
Unprompted review
PC & MAC World Ltd logo

Reply from PC & MAC World Ltd

Thank you so much for your wonderful 5-star review and kind words. We’re delighted to hear that you found our service friendly, helpful, efficient and professional.

As a family-run business, your support and recommendation genuinely mean a great deal to us. It was a pleasure helping you with your laptop, and we’ll always be here if you need any assistance in the future.

Best wishes,
PC & MAC World Team

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Rated 5 out of 5 stars

Camera lens on iPhone14 prox max was…

Camera lens on iPhone14 prox max was chipped- although I was uncertain if it was just the glass cover or some or all of the lens unit. Although it was near closing time on a Saturday afternoon (October 25, 2025) , the manager called in his technician and they fixed it for a mere £50 within the hour. Very happy. BH

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Broken Laptop screen

Broken Laptop screen. They fixed it very quickly and with little fuss. Fair price agreed and very happy with the service. Thye also got an old phone working and I also sold my other old iPhone for a decent price.

I would use them again. Very happy.

May 15, 2025
Unprompted review
PC & MAC World Ltd logo

Reply from PC & MAC World Ltd

Hi Freddie,
Thank you so much for your kind review! We're really glad to hear you were happy with the laptop screen repair and that we could help out with your phones as well. It was a pleasure serving you, and we truly appreciate your trust in us.
If you ever need anything else, don't hesitate to drop by—we’re always here to help. Thanks again, and we look forward to seeing you next time!
Best regards,
PC & MAC World Wandsworth Team

Rated 1 out of 5 stars

I am following up my negative…

I am following up my negative experience with PC & MAC World Wandsworth High Street on 4th December out of concern for anyone thinking of using them (Incidentally, they have not thought it necessary to respond to my post). I took the hard drive they gave me to a proper computer specialist after they had FAILED to save or backup my data and have just been advised that it is not possible to recover the files they deleted because they have been completely wiped from the hard drive. Various software programmes have been tried and have failed. None of the computer experts I have spoken with since can believe the incompetence of doing this which I am advised is against all professional standards and was completely unnecessary in the first place. I would strongly advise anyone thinking of using this company to think again, despite their apparently high star rating. I also notice that my review only appears on this site and NOT on the website of PC & MAC World. I wonder why? BEWARE

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

These guys are great

These guys are great. Have used twice to repair a family laptop my kids had damaged. Really helpful, clear on pricing, got it done quickly and ended up costing less than the original estimate. Definitely recommend.

December 19, 2024
Unprompted review
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Rated 1 out of 5 stars

I took my laptop to this place with a…

I took my laptop to this place with a problem which they identified as a virus. They assured me that they would copy all my files and save them onto a hard disk. When I collected the laptop I discovered that they had FAILED to recover any of the files which are ESSENTIAL for my business. In fact, nearly all the files are missing and months of work has been lost. To add insult to injury, they charged me for installing a new hard disk and windows program without offering any compensation, except to deduct the ‘so-called’ recovery cost. When challenged, they even pointed out the small print in their contract which they claim exonerates them. I am really upset and very anxious. I now have to employ a specialist data recovery company in an effort to recover the lost files with no guarantee that it will be successful. This will cost me at least £800 + Vat, not to mention the loss of business in the meantime while I try to resolve this disaster. All of this could have been avoided if they had SAVED the files which were already on the laptop and transferred them onto a hard disk, which they FAILED to do. They are absolutely not competent to recover data on a computer, despite their claim. In fact, I think Trust a trader should remove them altogether because they cannot be trusted. Potentially, this has put me out of business unless I can recover the lost files. I would give this company minus 10 rating and I am now seriously considering legal action for loss of business compensation.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Called about mac 27" with broken screen…

Called about mac 27" with broken screen told £120 to replace called me as soon as glass was in, took it round 1/2 hour later all done Fabulous- loading bay and parking around the corner dead easy!!

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

I came into to this shop looking for a…

I came into to this shop looking for a new screen for my i-phone 11, as I thought I had cracked It. I was quoted £120. However when the guy looked at the phone, he told me it was only the screen protector. He said it will be only £10 to fix. I couldn't believe how honest he was. I have never had that experience before from a shop. Excellent result, excellent service. 10/10.

April 20, 2021
Unprompted review
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Rated 5 out of 5 stars

Saved by PC & MAC world - Once again!

Had a small issue that turned into a big problem when Apple's Official Technical Support Team managed to mess up my Mac completely. Luckily I knew that the guys at PC&MAC World had done a miraculous recovery of my iMac last year. I went back and within 20 minutes they'd identified and fixed the issue. Always so quick, polite, and efficient - they are my go-to for all Mac problems with a very affordable price.

October 29, 2020
Unprompted review
Rated 5 out of 5 stars

First time I have used this company and…

First time I have used this company and I am delighted with their service. Not only did they sort out the cracked casing on laptop that was stopping me from opening it properly, they went the the extra mile in cleaning up the inside of it as well. Price was agreed beforehand and repair was completed very quickly. Excellent service.

October 23, 2020
Unprompted review
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