PC Kings Reviews 

405
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the staff's professionalism, extensive knowledge, and helpfulness in efficiently resolving various technical issues. People frequently highlight the very reasonable pricing and outstanding value for money, making their services highly recommended for anyone needing IT support. Reviewers particularly appreciate the staff's patient approach and ability to clearly explain complex solutions, often making technical problems easy to understand. Many customers value the convenience of home visits and the reliable, trustworthy support provided, leading them to consistently choose this company for all their computer needs. This strong positive sentiment reflects a highly satisfying customer experience.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Price

Users describe positive interactions with price, consistently finding the fees and charges to be very... See more

Value for money

Clients share positive opinions on value for money, with many reviewers consistently highlighting the... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers experiencing significant improvements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never used PC Kings before but after a quick phone call Steven visited the following day. A stubborn and complex hard disk capacity problem was rendering my PC unworkable. Within just 1 hour Steven h... See more

Company replied

Rated 5 out of 5 stars

Work complete and Steve brought hard drive back inside 24 hours Set everything up including sorting the printer and helping with a Gov.uk verification The man’s a genius nothing is too much trouble... See more

Company replied

Rated 5 out of 5 stars

Used the services of PC Kings for the first time. 5*****s straight and simple. After a long time met a PC expert, someone who can 'lend their ears' with patience and listen to the tech-woes of a comp... See more

Company replied

Rated 5 out of 5 stars

The service provided by Steve at PC Kings is first class. He's very knowledgeable and is able to visit me at my office to resolve the various IT issues that need fixing. He's invaluable to me and my b... See more

Company replied


Company details

  1. Computer Support and Service Company
  2. Appliance Repair Service
  3. Computer Repair Service
  4. Electrical Repair Shop
  5. Repair Service
  6. Technical Service

Written by the company

PC Kings offers a complete home technology service across Merseyside. Also specialising in computer repairs, upgrades, setup and maintenance. With 25 years of technology support in education, volunteering with RNIB and other charities. Supports all brands of laptops, desktops, Wi-Fi, printers, networks with setup and minor fixes of TV’s, tablets, mobiles and most home tech. Supports all platforms of email, website, data management, software, Microsoft, Apple, Android and Google systems. System migrations of PC’s, tablets, phones, email with data and system restores for the home or small businesses. A complete and trusted technical service provided to your door, remotely or at premises with fast turnaround of issues. With enhanced DBS clearance, passion of technology, years of experience to deliver a trusted comprehensive service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

405 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.9

All reviews

(405)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service in house calls

Guy that came for a home call today was super nice, he explained to me what he was doing and why the entire time, and gave me lots of advice for the future. Great service and knocked a fiver off the price for me. Would definitely use this company again for future problems.

March 25, 2026
Unprompted review
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Reply from PC Kings

Great review Stephen, thanks. Was glad to receive your comments on the service and how happy you were with it. Like to explain what and why so you know exactly what was done and may learn from procedures. Look forward to supporting you again should you require it.

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Rated 4 out of 5 stars

Locally based

Locally based, friendly and problems sorted at a very good price - thanks!

March 24, 2026
Unprompted review
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Reply from PC Kings

Thank you for your 4 star rating and comments on your reviews. A pleasure to resolve your issues.

Rated 5 out of 5 stars

Excellent service from Steve at PC Kings

Excellent service from Steve. He is calm when you're panicking and has a solution for every problem. Got my laptop from which I run a small business back up and running within 24 hours of first contact and was patient throughout. 100% recommended!

March 11, 2026
Unprompted review
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Reply from PC Kings

Thank you Joanne. Your comments and 5 star rating are appreciated. Was glad to resolve and get your PC back up and running as soon as possible. The PC is often the main cog in the business so know how important it is to resolve issues quickly. Patience and tenacity normally prevails over the issues I have been presented with over the years.

Rated 5 out of 5 stars

Excellent and prompt service

Excellent and prompt service. Mr King recognised the problem immediately and returned very quickly to rectify it. A very professional approach.

March 6, 2026
Unprompted review
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Reply from PC Kings

Thank you Mr Foulkes for your comments and your 5 star rating is appreciated. A pleasure to resume your services as quickly as possible.

Rated 5 out of 5 stars

PC Kings have been so helpful and…

PC Kings have been so helpful and professional in making necessary repairs to my grandsons games computer. The advice for upgrade was really appreciated providing a complete new experience

thank you so very much

March 4, 2026
Unprompted review
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Reply from PC Kings

Greatful of your review and comments. Was a pleasure upgrading your grandsons PC and was happy to know he was pleased with the PC on its return.

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Rated 5 out of 5 stars

tried everyone on the wirral but no-one…

tried everyone on the wirral but no-one would come out to a virgin problem,one came and sold me a new computer but could not get it up and running.Then I got Steven King. So professinal and he managed to sort out the problem.I can highly recomend him and I am very fussy.I will not use any one else but this company again,I note he fixes other items too so I will be using him for those too,Thanks Steve for your help

February 18, 2026
Unprompted review
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Reply from PC Kings

Thanks June, for your great review and 5 star rating. Was a pleasure to support you and the issues on your PC. Look forward to supporting you again should you require additional help.

Rated 5 out of 5 stars

Very good service.

Very good service.
Looked at the issues I was experiencing with hacking, and other tec issues.
Really calm bespoke approach and advosed on storgae options. Things are running much better now. I will use again. Good value.

February 13, 2026
Unprompted review
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Reply from PC Kings

Thank Gill, a great review, appreciate your comments and 5 star rating. Was glad to hear things are running better since the visit. Look forward to supporting you again should you require it.

Rated 5 out of 5 stars

Excellent Service

Steve did an excellent job fixing my lads PC. I rang him in the morning and he had the problem sorted by the afternoon, which was brilliant. He explained everything clearly in a way we could understand (I have no clue with PCs) The computer is running perfectly now. Very professional and reliable—would definitely recommend him to anyone needing computer repairs. Thanks again, Steve!

January 31, 2026
Unprompted review
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Reply from PC Kings

Thanks Jessie. As you were busy through the week, I was able to fit you in between jobs. I am glad you were able to understand all that I was doing. Don't like to leave customers puzzled or in the dark about the issues or what was completed. Your comments and high rating are appreciated.

Rated 5 out of 5 stars

Excellent service

Excellent service. I got my HDD taken out and replaced with an SSD. PC has completely transformed and feels brand new. Service was complete within 24 hours with all data moved and completely setup with windows 11 installed.

January 30, 2026
Unprompted review
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Reply from PC Kings

Thanks Ben, was a pleasure to return your PC working a lot faster than it did. Your comments and 5 star rating is appreciated.

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Rated 5 out of 5 stars

Recommended

Resolved the issues with my printer/scanner and my network extender within the time of the appointment..

January 21, 2026
Unprompted review
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Reply from PC Kings

Thank you for your time to complete feedback and your 5 star rating is appreciated. Was glad to resolve your issues.

Rated 5 out of 5 stars

Steven was knowledgeable and competent

Steven came out to help me with problems on my computer. He resolved all of them and showed me how to manage emails etc. He is very knowledgeable and competent and knows his way around a computer. I was quite impressed and will certainly call him again when needed. I also thought his charges were very reasonable.

January 26, 2026
Unprompted review
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Reply from PC Kings

Thank you Violet, your 5 star feedback and comments were appreciated. Was glad to get PC working again and setup how it should be.

Rated 5 out of 5 stars

Steve at PC Kings provided a swift…

Steve at PC Kings provided a swift resolution to a major problem I had with my MS Surface windows 11 Laptop. The service was great and reasonably priced. I am happy recommending them.

January 9, 2026
Unprompted review
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Reply from PC Kings

Thanks Alan for your recommendation, feedback and 5 star rating, appreciated. Was glad to return your Surface working again.

Rated 5 out of 5 stars

First class remote access service

I rang Steve for advice re MS Outlook issues (lost Contacts with new version of software !!) and he recommended a remote access appointment the next day. The Service provided was clear, thoroughly professional and guided me through a solution and importantly how to create a backup of my contacts for the future. A first class service.

January 23, 2026
Unprompted review
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Reply from PC Kings

A great review Ian, appreciate your comments and 5 star rating. Software sometimes performs unexpected outcomes. Like to provide the next best solution when software removes content permanently. Also a failsafe should it happen again.

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Rated 5 out of 5 stars

PC Kings did a Fantastic Job.

PC Kings did a fantastic job as usual for my elderly relative who's in a care home. Nothing is too much trouble and Steven does exactly what's required and explains everything.
Charges are very reasonable too.
Thanks so much.

January 20, 2026
Unprompted review
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Reply from PC Kings

Great review Val, thank you for your comments and 5 star rating. Want every customer to understand the processes and the devices in use. Also to make them easier to use. Was a pleasure to return PC easier and faster to use.

Rated 5 out of 5 stars

A Delighted Customer

Steven came along to sort out a number of technical issues that had been frustrating me for months. He sorted out all of the issues within a short time and his knowledge of the software and technical matters is vast. I was absolutely delighted with the work that Steven done on my computer and without doubt, he will be the only person that I will consult when I undoubtedly have future computer problems.

January 14, 2026
Unprompted review
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Reply from PC Kings

It's great to know you are delighted with the services provided. Have 30 years technical experience managing a myriad of different systems and devices. Look forward to supporting you again when required.

Rated 5 out of 5 stars

I was very happy with the work overall

I was very happy with the work that was done,
One problem was found and fixed. Then a second was found later on that day. rang again to explain what had happened. He came out the same day and fixed the computer. Happy to say my computer is up and running.

January 8, 2026
Unprompted review
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Reply from PC Kings

Thank you Maureen for your time to provide feedback. The 2nd issue was missed as it was an intermittent issue. Was glad to return your PC working again.

Rated 5 out of 5 stars

My lad tried to build a pc himself but…

My lad tried to build a pc himself but failed.gave pc to Steve who found all the faults and repaired them. Also installed windows 11. Outcome is my lad know has a very powerful gaming pc

January 12, 2026
Unprompted review
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Reply from PC Kings

Thank you Rita for your comments and 5 star rating. The build looked good but found all of the issues which were minor but, if left, would have impacted the reliability at some point. Was a pleasure to return the PC all working as it should.

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Rated 5 out of 5 stars

Great overall service

Great overall service, picked up my PC and identified the issue the following day. PC dropped off following repair all for a very good price, highly recommended.

January 6, 2026
Unprompted review
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Reply from PC Kings

Cheers Dean for your 5 star rating and comments. A pleasure to return your PC working again.

Rated 5 out of 5 stars

Great service

Definitely recommend giving Steve a call as he has just help me adjust from Android to Iphone this is the second time that I have called him out to my home, first time to set up my computer. I don’t know what I would have done without him great service thank you Steve.

January 5, 2026
Unprompted review
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Reply from PC Kings

Thanks Ann. Your comments and 5 star rating are appreciated. A pleasure to support your PC and mobile. A lot of people grapple with their devices and make do with what they know. I hope to make processes easier with implemented changes and impart knowledge so customers get more proficient with their devices.

Rated 5 out of 5 stars

Steve has been my go to for a few years…

Steve has been my go to for a few years now. Running a busy business but on old softwear. Steve has redesigned the database and has created a new website where we now have total control of content. Highly recommend. Total professional.

January 10, 2026
Unprompted review
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Reply from PC Kings

Thanks George. It's been a pleasure supporting your different techical requirements running alongside your business. Your website was being managed by a third party not providing control of your own resource. It's now manageable all the time and at a much cheaper rate.

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