Received product as promised. However, activation via the internet did not work and had to call the Microsoft help to get it activated. But once I did that everything was OK.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I had a problem getting my license key to work. I was skeptical but the customer service was phenomenal in each interaction I quickly spoke with a person who was knowledgeable, understandable and work... See more
I'm a repeat customer for purchasing software. I did encounter an error message as I tried to activate it, but their customer service was able to resolve it within a few minutes. I've been using my... See more
I had an initial problem with using a Windows 10 Pro Key. I was given written instructions and the problem was solved. Will buy from PcMasters Shop again.
Company details
- #264 of 353 best companies in Software Company
Written by the company
We offer software and electronic equipment as well sales accompanied by guaranteed full supportt in any case, we answer each question.
Contact info
16192 Coastal Highway, 19958, Lewes, United States
- +1 888-877-5208
- support@pcmasters-shop.com
- pcmasters-shop.com
3.9
Great
530 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Great Communication and Working Product
Great Communication and everything worked.
December 9, 2024
Unprompted review
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The chat employee. Jae
The chat employee, Jae. She was a real gem & got the product downloaded for me..
December 5, 2024
It's strange to chatted with iA but…
It's strange to chatted with iA but there's a good experience. Thanks
December 4, 2024
Unprompted review
This is the third time I purchased a…
This is the third time I purchased a windows upgrade from PC Masters and as always. Great value and customer service..
December 2, 2024
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I had a issue and PC Masters resolved…
I had a issue and PC Masters resolved it quickly and everything turned out great.
December 1, 2024
I didn’t follow the provided…
I didn’t follow the provided instructions and had a snag. The tech support chat steered me to a quick fix. All good now as advertised.
December 2, 2024
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Customer support was very helpful…
Customer support was very helpful getting Windows 10 that I had installed activated
November 7, 2024
Rhussaine
I thoght I was getting a download. The website said that and a CD/DVD may be, I never understood!. but nothing. And here I am stil waiting for this.No information if I will get a link or hard copy or what. No full disclosure of their policies. It is your business but it is my money. I will watch next time.
November 7, 2024
Windows 10 License
Tried to activate Windows 10 with license purchased from Pcmasters, license was already in use. Waste of money.
November 7, 2024
I purchased an upgrade from windows 8…
I purchased an upgrade from windows 8 to windows 10. I was unable to run/download to my laptop. Asked for refund - has not happened
November 5, 2024
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Microsoft Office key for cheap.
I wanted to upgrade my Office version on my PC to a more recent one but didn't want to spend a couple hundred dollars on a software so I thought I'd take the chance in buying a key from another website. The price was very cheap compared to the full retail price from Microsoft. The key was accepted right away for installation, the only hic was it couldn't be activated on the internet because the maximum number of activations had been reached so I did it by phone. Worked perfectly. Very happy with my purchase. Thank you !
November 2, 2024
Sent the product quickly and at a very…
Sent the product quickly and at a very good price. Followed up with support upon request.
October 29, 2024
Unprompted review
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Customer service was Excellent.
October 14, 2024
Unprompted review
Excellent work
It took some time - worked through the issues and all things seem to be functioning now
October 14, 2024
Unprompted review
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