Received product as promised. However, activation via the internet did not work and had to call the Microsoft help to get it activated. But once I did that everything was OK.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a problem getting my license key to work. I was skeptical but the customer service was phenomenal in each interaction I quickly spoke with a person who was knowledgeable, understandable and work... See more
I'm a repeat customer for purchasing software. I did encounter an error message as I tried to activate it, but their customer service was able to resolve it within a few minutes. I've been using my... See more
I had an initial problem with using a Windows 10 Pro Key. I was given written instructions and the problem was solved. Will buy from PcMasters Shop again.
Company details
- #264 of 352 best companies in Software Company
Written by the company
We offer software and electronic equipment as well sales accompanied by guaranteed full supportt in any case, we answer each question.
Contact info
16192 Coastal Highway, 19958, Lewes, United States
- +1 888-877-5208
- support@pcmasters-shop.com
- pcmasters-shop.com
3.9
Great
530 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great prices, better support!
Not only great prices, but extremely fast and thorough help after the purchase.
When I had trouble with my software license number, and since the price seemed too good to be true, I emailed support and literally asked if I had been scammed. I should've known I hadn't. Within a half hour they did all the registration for me and all I had to do was start the program. A+++++!
September 3, 2024
Unprompted review
Advertisement
Very easy to buy vintage software!
August 31, 2024
Several Problems, Much Help
My problems were several and it seemed everytime I was given a solution, some other problem would pop up. But Customer Support was fantastic! I wish I knew who it was who helped me because I'd love for that person to get kudos!
August 15, 2024
Unprompted review
Advertisement
They are Amazing
They are Amazing! I got a Windows Activation Key for my personally built computer, and I was struggling get windows to activate. Not only did they tell me step by step how to do it, but when I was struggling and unable to activate it on my own, they helped me by activating it themselves. They sent me the confirmation key and all I had to do was enter it in, and everything was golden. Thank you so much!
August 13, 2024
Unprompted review
Awesome help from Jae
Awesome help from Jae, in Customer Support. This Old Lady really appreciated her knowledge and patience. Thank you!
August 5, 2024
Advertisement
The price and process are gest
The price and process are gest. I just wish the download completion notice was more obvious...
August 6, 2024
Trustworthy and helpful
Trustworthy and very helpful with excellent support and willing to help in anyway they can.
August 7, 2024
They helped me with installing windows…
They helped me with installing windows 10 on my computer all kinda of issues with my PC but Angel stuck with me. She was very skilled and made it happen.
August 5, 2024
Advertisement
I can't figure it Word and Excel are on…
I can't figure it Word and Excel are on my computer. It seemed to make several changes on my computer.
August 6, 2024
Installation Problems
I was very happy with the price! However, I had problems when I went to install the product. It said that the key had already been used. I had to call Microsoft to get it useable.
August 5, 2024
That was easy
That was easy - so fast I didn't even know it was there!! I will certainly look here first for my computer software needs. Price, delivery, service, follow-up, function!!
August 4, 2024
Advertisement
Great buying experience
Finding the product I needed was easy the transaction quick, and the support was great! - Thank you!
August 3, 2024
I was having issues getting the…
I was having issues getting the download and then getting the product key to work the online chat was amazing....they were so helpful and got me through it all successfully!
August 2, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.