This is a great site! Great pricing and they provide online chat support (a live person, not a bot). I uninstalled my current MS Office and installed the one I got from PC Sales. But it wouldn't act... See more
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Company details
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Friendly and helpful customer support advisors. pcsalesonline guarantee to support customers through the software installation and activation process.
Contact info
24 A Trolley Square 1189, 19806, Wilmington, United States
- +1 888-505-4255
- support@pcsalesonline.com
- pcsalesonline.com
Hasn’t replied to negative reviews
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Service is good! When I ran into an issue with my order
When I ran into an issue with my order, customer service reached back out to me the next business day, performed the fix on my behalf (I did try and resolve with their instructions on my own but was unsuccessful), and got my product working. I couldn't ask for better service after 1 inquiry.
Excellent customer service
bought office software at a great price…
bought office software at a great price from them but I had to reset my computer and start with a fresh windows install and microsoft doesn't provide the download or support to the software anymore grrr. the support chat at pc sales online was able to assist me so quickly and seemlessly, I have it working again. These guys are the best place for software and 110% legit!
Excellent support as always with these…
Excellent support as always with these people, They take the time to fix any problems we have with very fast response time
Was skeptical but paid and got the code…
Was skeptical but paid and got the code right away. Had a quick activation hiccup, but support fixed it in minutes. 10/10, definitely suggest!
5 star help! Made it so easy for me
The tech made it so easy to fix my problem. He was helpful and professional. great after service support. Thank you Garry
I love the great prices
I love the great prices. The software works great but was a little difficult to register due to some confusion in the registering process. Maybe some clarification would help. But the customer service was excellent. Thanks
Could Not Activate Windows Properly!
Queenie, Was the Tech Support person that assisted me in correcting my problems that I was having. She was patient and knew the reasons of why I could not get my Windows 10 PRO working properly. She is truly Wonderful! I Thank her very much! PC Sales Online is a Caring Company with a helpful Staff! FIVE Stars *****
ABOVE AND BEYOND!!!
Highly recommended! Top notch customer service! I had problems with my windows activation, I emailed for help after hours on Christmas eve. I didn't expect any response during the holiday, so I didn't check until late on Christmas day. Little did I know, there had been an immediate response the night before. So, I followed the suggestion they had given. Again it was after hours, and I responded again, saying that these measures didn't work. almost immediately, there was a reply asking for some info. I sent that info, and within minutes I got another reply, letting me know that the issue had been resolved. If I had been more alert to my email, the problem would have been fixed RIGHT AWAY, they were on top of their game, more so than any business I've ever dealt with. I wasn't expecting customer service to actually answer me after hours on holiday evenings, but they were so very involved with my issue that it was solved quickly!!! THANK YOU! You guys are great!!!
Had an issue with the activation code
Had an issue with the activation code. Contacted on line support and Lee got me going in short order. Thanks.
Great product. Best tech support.
The online tech support was great. He was patient and made sure everything was working properly before we ended our session.
Operator error-- heroes to the rescue! …
When we had a problem getting the product to load properly, they immediately went to work fixing it, and within minutes, we were set to go.
MS Office Activation
Bought MS Office, and the activation key said is was in use too many times.
Started a chat with the web agent. I could either call MS myself, or she'd do it for me (with the activation code from the "call" prompt). Didn't feel like doing it myself, so she called, activated it, and asked me to go back and activate online, and it should work. AND IT DID.
The entire chat took about 30 seconds, and now I've upgraded from Office Student 2007 to Office Professional 2021. My kids are very pleased.
My issue was handled quickly
My issue was handled quickly. Was even able to do it over the Chat feature.
I had a problem activating my purchase
I had a problem activating my purchase. When I submitted a ticket, the response was rapid and effective, and the support person went above and beyond to resolve the problem.
Easy to download and activate
Easy to download and activate. Activated through Microsoft website no issues.
Customer Service
Kathleen was great. She walked me step by step and helped me to activate. She did not give up and was most helpful.
My friend and I purchased software
My friend and I purchased software. We had trouble loading it, and called for help. Lee walked us through the process. Everything went smoothly. He was friendly and very knowledgeable. I would definitely purchase from PCSALESONLINE.COM again.
Mike J and Debbie B.
I had a problem registering a Microsoft…
I had a problem registering a Microsoft product. I contacted the support team. They solved my problem in a very time. Bill J. Milford, MA
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