This is a great site! Great pricing and they provide online chat support (a live person, not a bot). I uninstalled my current MS Office and installed the one I got from PC Sales. But it wouldn't act... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Friendly and helpful customer support advisors. pcsalesonline guarantee to support customers through the software installation and activation process.
Contact info
24 A Trolley Square 1189, 19806, Wilmington, United States
- +1 888-505-4255
- support@pcsalesonline.com
- pcsalesonline.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lee was awesome and really helped me
Lee was awesome and really helped me. It was nice to see that customer service still exists. He not only gave me a great price on the software I needed, he was very patient and stayed on chat until I had it fully installed and even was able to help activate it remotely when my pc wasn't recognizing it. It was also great that they had a one time download, something that subscription services don't do these days while they rip off the consumer with high monthly rates. I long for the days of getting a cd install disc but this was the next best thing. I'd highly recommend PC Sales Online and Lee. Tell him I thought he was great.
My Name is Manuel
My Name is Manuel, i just completed the installation for my window11 key, after following the steps my key was activated. so i am very pleased. i give 5 stars.
A good experience
I’ve already contacted to PC Sales Online a year ago and was impressed with how fast and effective its Support Team works. Thanks for your help!
They Stepped Up To The Plate For Me
My G-d, what a nightmare computer programs are for me! I lost 6 out of 9 terminals in a lightning strike last June and have spent all these weeks trying to get back up, and MS VISIO was my main bugaboo. Microsoft failed me completely and refunded my subscription. 365 just does not work with legacy engineering drawings. Then, I selected PCSALESONLINE. My own bank tried to peel me away from the deal, saying they (the bank) received numerous fraud complaints! I called PCSALES and a receptionist and I screamed at one another. I called the bank and screamed with them. Then I called PCSALES back and they ran the deal and the bank behaved. Installed the program. Reinstalled for 64bit. Went through the MS Authenticator grinder and of course it failed. Called PCSALES again, and they stepped up to the plate for me. They walked me through the install. The next day I pushed a wrong key and VISIO ran behind some bushes and hid. Called PCSALES again, and they walked me through, but this time using a remote conn. Have to give PCSALESONLINE.COM Six stars for all the help and all the patience. Wow. What a great outfit.
PCSales support is second to none!
Online chat was excellent
Online chat with Star was excellent. She quickly identified the problem and also quickly provided a solution. Great experience. Very happy customer.
I have used PC Sales Online for several…
I have used PC Sales Online for several years, and have recommended it to my friends. Needed to install Office 2019 when I replaced my laptop. Installation and activation went smoothly! It was my fastest installation to date. Thanks guys!
Great Service and Prices
Got a GREAT price for an older version of Office. Better than anywhere else. Needed a little installation help and the on-line support helped me work it out. Very happy I now have a "real" version of Outlook and not the "app" version.
Great company and support
This was my 3rd purchase. The first 2 went perfectly. This last one gave a lot of trouble due to windows making it hard to update from windows 7 on a very old PC to windows 10. The support crew responded in a timely way and eventually found a fix that made my old computer able to download the new windows.
Excellent support
the help on line did not stop until I got the product activated . they stayed with me until I was all set. thanks to the support team!
Excellent Customer Service
The representative answered all of my questions and guided me step-by-step through the activation process. Even though I was not able to get the activation done by following the instructions, having someone help me was a good substitution.
Queenie absolutely ROCKED
Queenie absolutely ROCKED and smoothed out the process to install Windows Professional Plus 2021. She was clear and extremely helpful.
I have always had a great experience…
I have always had a great experience with PC Sales Online & today was no different. Their customer service team was responsive, knowledgeable, and genuinely committed to resolving my issue quickly and professionally. From activation support to follow-up communication, they exceeded expectations at every step. It’s rare to find such reliable and courteous service. PC Sales Online has earned my trust and recommendation.
An amazing job by our tech, Star
Star, the tech, took the time and patience to guide us through a troublesome install. She is amazing!! Thank you PC Online Sales
I simply got the software I wanted for…
I simply got the software I wanted for a good price and it was successfully installed and functioning.
Excellent service
Outstanding job of making the download experience easy and understandable. I have purchased this same product from other venders and frankly was extremely disappointed in their customer service.
Full SW rebuild
Through my own fault, I corrupted my boot sw and had to do a full install. I was happy that PC Sales was able to help me restore my MS Office w/o buying a new license... since I had the same HW, it was just a SW issue. I will continue to use your website when we need OS and MS products. Thanks!
Very quick response and solution
Very quick response and solution. I have purchased from PC Sales online many times and they never disappoint.
Garry and Kathleen were super helpful
Garry and Kathleen were super helpful. Stayed with me until the issue was solved and the application I bought from them worked. Kudos guys !!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








