PCSpecialist Reviews 

The good part first..
1. Vast option to select and configure laptops just as I needed.
2. Quick assembly of laptop and it was shipped within a week (UPS delivery is little slow, but that is expected)
3. Very nice and helpful customer support team, who responded and answered all my queries, and helped me resolve my issues with the laptop

What can PC team do better
1. Testing of laptop after assembly, could be better. I had 2 SSD drive and I had consistent problem with first drive from the first day itself. Since the problem happened every time, so I believe it should have been caught and fixed in the "Testing" phase itself. Just booting the laptop few times would have shown the problem. This is the only reason why I gave 4 rating instead of 5

However like I said earlier the customer support is helping me resolve my issue with the drive, and also promised me a replacement drive.

Trustable partner for your projects. The product matches the requirements and was shipped in perfect conditions. Thank you.

At first, I was quite nervous with ordering my computer.. I'd never order something so expensive online beforehand.. and that fact that I'm an Australian living in Spain added to the my nervousness.

I started on their webpage to organise the creation of my dream computer, whilst researching various parts and combinations in YouTube videos. At some point, I had some serious doubts about CPU and GPU combinations and decided to reach out to their support team. It took about a day for an answer, but after some back and forth they presented me with a new design, which solved my problem, was in my price range and to be honest, much better than my original ideas.. It's had been quite some time since I had built a computer.

Moving onto delivery, I am in love with their process.. it took about 7-9 days to arrive but they communicated every single progress update with an email, a 360 photos of the computer in the building phase, and helpful guidelines for how long It would be until the next update. Great system guys!

The only negative was with UPS, the box arrived with some damage on the outside but the PC itself was untouched and without any issue. It made me nervous, but it's completely out of PCSpecialists control.. maybe double boxing could help?? But they had a cool foam that protected the interior of the PC as well, so maybe I'm just overreacting.

It's been about 2 weeks since I got the PC now, and all is working perfectly. I would 100% order another computer from here again.

Excellent communication. Reliable company. Generally a great service.

The quality of the product delivery was very impressive and the attention to detail.

From the discussion before buying to the end, they were very professional and efficient.
My computer works super well and the configuration I have, they have the best price, plus super quality.
I recommend them

Loved it a lot, great customer service from Josh especially!

Amazing company. Love it. Will never buy a name-brand pc again! Such great value for money. If i were to buy the same laptop from a name-brand, i would have paid 2,000-3,000 euros. Everything was so professional and easy. I just wish I knew about them sooner!

The online ordering process is very good. I received my computer a few weeks ago and it's been working flawlessly.
When you're ordering, you simply pick whatever parts you want and it even warns you about edge cases where certain parts are not compatible etc etc. You also receive an update after every step which is pretty cool so you know when to expect a rough time for the arrival of your computer.

I don't know if the pricing is good or not to be honest as I didn't bother looking for better prices in other places. But I think it's more or less quite good.

Best company, they send you updates everyday on how your order is coming along. Perfect

My new laptop was delivered exactly when due, and is everything I expected, absolutly brilliant. One minor question I had was answered immediately. The service is first class, and overall worth 5 stars.

I am pleased with my new PC it is well built, quiet and does what I wanted it to do.

I think maybe you could improve on the wait time, three weeks after ordering seems a bit excessive, then another two weeks until delivery.
Two weeks after I had configured and ordered my pc you then told me that I had the wrong type of case, so then I had to go back in to configure the correct case at extra cost, maybe you could only show what is suitable when parts for the build are chosen.

I was pleased that PC specialist kept me informed, regularly sending emails and answering any queries I had.

Very positive. A smooth and easy process. I was kept informed every step of the way.

Very kind, patient, helpful and professional employees.
Will buy again from this company.

Pc mouse stopped working within 5 minutes then had a knightmare trying to get them to replace it, asked to speak to a manager was told could be 72 hours 5 days later still waiting for the call. I wish I went to about company like box.co.uk instead I am just praying I have no more issues as there aftercare service is terrible, there quick enough to take your money

Pcspecialist were excellent in every respect. they were helpful at every stage, no pressure and everything happened as they said. Could not have been better.

We found PC Specialist very helpful and professional. The only slight problem we had was the delivery address was incomplete as it was made out to my personal name and not the Company/building. I had difficulty giving the correct information to Fed Ex and they thought the driver would have to bring it back to their depot, but he delivered it later the same day.

Had the new PC for a week or more now and very pleased. This is my third computer I have had built by PC Specialists now and I would not hesitate to make it a forth.
I had to wait 18 days before they started to build it so hence 4 stars not five but it was worth the wait

The pc works perfectly and was exactly what i wanted a powerfull pc for work on graphics a good price. Thanks!

Buying my new desktop ar PCSpecialist was a great decision. Their configuration tool is awesome, it has all the rules to choose the right options and components for your needs. Prices are very honest, and support is always available, either through the web page or via telephone, in your own language (Spanish, in my case). Shipping time was also better than expected. Great technology and support, at the right price, so all in all, an excellent experience!