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Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items like CPU chips are offered at great prices, frequently 10-15% cheaper than retail. The delivery service is highlighted for its speed, with many experiencing next-day delivery, and products arriving well-packaged and in perfect condition. The customer service receives exceptional feedback for being responsive, helpful, and providing detailed communication throughout the purchasing and installation process, including useful tips and updates. People also appreciate the personalized attention and the inclusion of thoughtful extras like thermal paste.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are consistently satisfied with the quality and... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the fast... See more

Service

Clients share positive opinions on service, consistently highlighting excellent communication, fast delivery,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent... See more

Price

Customers had positive experiences with price, consistently finding them to be excellent and unbeatable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

2nd purchase of Amd4 ryzen cpu chip from Pc Tec. Great prices for tray/oem cpu chips. 10-15% cheaper than retail (just means you dont get a box). Amazing, responsive customer service from Safwaa... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience with this team. Purchased a OEM (tray) 9800X3D from PC Tec UK. As well as the discount achieved Vs a retail box product, Safwaan provided real time updates on shipping even... See more

Company replied

Rated 5 out of 5 stars

Shipped super fast and arrived well packaged in perfect condition. The team were helpful giving tips on installation and even sent some thermal paste along with the CPU for free. I upgraded fro... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the AMD Ryzen 7 5700X 8-Core AM4 OEM Tray CPU from PC Tech UK, and I’m very pleased with the overall experience. The processor arrived much quicker than expected, which was a grea... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. Computer Hardware Manufacturer
  3. Computer Store

Written by the company

Computer components retailer committed to delivering quality products. Exceptional service. Every time.


Contact info

5.0

Excellent

TrustScore 5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

7800X3D Great price

Cannot be beat on the price, hands down best seller in the UK. Will be happy to shop here again

February 18, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Mak!

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Rated 5 out of 5 stars

Trusted seller

Trusted seller. Exactly as described. Came the next day with Royal Mail Tracked 24 and was very well packaged. I won't hesitate to use them again.

February 10, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, James!

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Rated 5 out of 5 stars

Would buy from here again

The seller was really communicative, the item was sent promptly, was packaged well, and was in the condition I expected, I have no complaints.

February 7, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Jamie!

Rated 5 out of 5 stars

Great

Everything as advertised, super friendly and helpful service. Typing this on a system built with the CPU I purchased which has benchmarked exactly as expected. Recommended without hesitation.

February 9, 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Matthew!

Rated 5 out of 5 stars

AMD Ryzen 7 9700x

I recently purchased a processor and had a great experience from start to finish. The ordering process was simple, delivery was quick, and the item arrived well packaged and exactly as described. Communication was clear and timely, with updates provided throughout the process. Everything worked perfectly right out of the box. Very satisfied with the service and would definitely order again.

February 2, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, P!

Rated 5 out of 5 stars

Top-tier service

The ordering process was seamless. I especially appreciated the fast dispatch and delivery updates. Combined with outstanding follow-up support and very competitive CPU pricing, this company truly stands out for anyone seeking efficiency and great value.

February 2, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much!

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Rated 5 out of 5 stars

Amazing service

Amazing service, not just the purchase but the follow up support and the advice!
Takes time to talk about what you need and advice on best cooler for the chip
One of the best companies I have ever dealt with.

February 2, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Barry!

Rated 5 out of 5 stars

Five-star experience with PC TEC UK

Five-star experience with PC TEC UK! My order arrived incredibly fast—delivered the next day without any issues. The product quality is perfect and the pricing is the best I've seen online. If you're looking for efficiency and value, look no further. Highly recommended!

January 30, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, H!

Rated 5 out of 5 stars

PC Tek UK - great products, prices and customer service

PC Tek UK are an amazing company. I upgraded my PC with a new Ryzen 5 5600X processor. Fast delivery and a good price. My PC is now a lot faster - more than enough speed for my needs (admin, browsing, streaming). Amazing experience with this company from start to finish - over and above customer service from ordering to installation and after care. I will definitely use again. Thank you.

November 10, 2025
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Megan!

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Rated 5 out of 5 stars

Exceptional Customer Service

Absolutely taken back by the frequent updates and attention to my delivery. I liked the personal touch by the team and the unexpected support in ensuring my purchase went smoothly. These guys are exceptional and will not hesitate to recommend them.

January 21, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, A K!

Rated 5 out of 5 stars

Simply Brilliant.

What a fantastic firm to buy from.
My CPU is excellent and bought for a very fair price.
The customer service was first class with clear instructions for anyone who isn't sure of the process of upgrading aCPU and updating the bios on the motherboard.
Very helpful messages from someone who actually cares that you are getting a good experience all round, and that in itself is a rare thing these days.
Never had better ⭐⭐⭐⭐⭐

January 15, 2026
Unprompted review
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Phil!

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Rated 5 out of 5 stars

Must buy from these guys

at first i was thinking damn how is the price so low and it initially did put me of just a little but after realising im kinda broke i bought it turns out that was the best decision i made cpu came next day works perfect and the customer service is amazing even giving instructions on how to install the new cpu and adding thermal paste deffinitly will be recommending

February 3, 2026
PC Tec UK logo

Reply from PC Tec UK

Thank you very much, Jak!

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