PDN Reviews 

PDN Express delivered my parcel to the wrong address. The delivery email contained a photo of a house with the same number as mine, but it was clearly not my house and was around a 10-minute walk away.

Today 06 November 2026 my two packages in the mailbox was completely open. Even the glasses plastic casing was opened! NEVER PDN AGAIN!!!!!!!

Extremely Disappointing Experience

Absolutely horrible service from start to finish. My parcel was supposed to be delivered over a week ago, yet I still haven't received it. What makes the situation even worse is the complete lack of communication and professionalism.

I received no phone calls or doorbell notifications on the supposed delivery day, despite claims that delivery had been attempted. I've tried contacting customer service via email and received no response. I've also called multiple times, only to be sent straight to voicemail.

A week later, I'm still left chasing my own parcel with no answers, no updates and absolutely no resolution.

This is incredibly frustrating and unacceptable. Customers shouldn't have to spend their time chasing a company just to receive something they've already paid for. The lack of customer service is honestly appalling. I would not recommend this delivery service.

Foi tudo bem, entregou na porta de casa.

They stated that my house is not foundable (?) and after that I cannot reach them in any way to discuss where my package is and/or when a new attempt will be done. No customer communication whatsoever. I need my package asap

Worst delivery service ever.
You can only contact them through email, but you will receive nothing but automated responses repeatedly confirming that the package was marked as delivered.
I was home throughout the entire delivery period, yet the delivery driver didn’t ring my doorbell nor my neighbors’. My package was just thrown outside my neighbors’ door and it got stolen.
It also happened to my roommate. They don't even bother taking one second to ring the doorbell.

Worst delivery company ever, it takes them ages to deliver the package (if they even deliver it) customer support is non existent. AVOID THEM!!

PDN at its best again. 2 days and no news about the parcel. Why cant they just pack up and quit. They are a courier delivery company who cannot deliver couriers.

Update- I had sent an email for PDN0076435485 and as usual no response.

Package was left at the bottom of a busy flat and almost got stolen, we didnt get notified, please deliver properly this is unacceptable.

Package was just dropped at the front door without even ringing the doorbel! I’m not happy with this kind of service! Taking pictures of a front door with the package laying on the floor is not a prove that the package is delivered! Please instruct your delivery people so that they are capabel of doing their job wel!

PDN might be a strong candidate for being the worst delivery service on the market.
The parcel was lost on the ground floor of an apartment building whilst the apartment on the address is on the sixth floor. No attempt was made to leave it with the neighbors. The PDN courier just left it on the floor in a place where anyone can walk in and called it a job done.
In the end the package was stolen, but PDN sees no problem with it.
This is a typical performance of this company. Their couriers are the worst.
Just don't use PDN services. They might be cheap, but it's not worth it.

You cannot track your package; there is no information to be found on their website or in their app. PostNL or DHL are the best options: they deliver your package properly to your door or to a pickup point. At the very least, they don’t just leave it at the entrance of an apartment complex or out on the street—which is exactly what PDN does. Truly terrible—not even worth a single star.

Je kan niet volgen be pakket.. staat niks op hun tracé site of app.
Post nl of dhl zijn beste.. ze brengen je pakket tot de deur if afhaalpunt. Niet bij entree van de flat of gewoon op de straat, dat doen PDN

Zeer zeer slecht geen een ster

Got a confirmation mail my package was delivered. The so called proof was a picture of a different house number than mine? Meanwhile my address is correct on the label (also photographed as proof)

Good delivery, i love they just leave it at the door

PDN only exist to make Post NL look good. The slowest most inefficient post company ever. Try to avoid their services when possible.

THE worst last mile delivery service I know, they are not able to read emails regarding on delivery instructions. All other delivery services are able to find the address, except the PDN personnel . It seems that the package is gone back to the sender without even trying to get in touch!

Very fast delivery—right to my doorstep. I even received a confirmation email with a photo. Could I possibly have any complaints? Not at all! Nothing but best wishes!

My expensive package is literally sitting completely still for days allready, just a few miles away from my house. Disgusting delivery service.

Order placed 2 oct 2026 today is 21 oct 2026 and still waiting for my package. Never seen a bad company like this.

Excellent service clear to my front door!!