Absolute god send having this locally! The staff are all so lovely, non judgemental & kind. They always appreciate any donation. Most importantly everyone is charged fairly! Unlike other vets in the... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Betty has had water infections throughout the year, the last straw was her having a hysterectomy, pdsa team have done nothing but support both Betty and myself. Staff are very supportive. Amazing, don... See more
Company replied
After seeing 2 other vets about my older cats decline and being told "He's just getting old" I took him to pdsa and they diagnosed hyperthyroidism almost immediately. Saved his life. I've been going t... See more
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We have a vet for our cat and have, up to recently, only needed the Practice for health check, fleaing and worming. However, Mae was recently quite poorly, outside of regular vet hours; we couldn't af... See more
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Company details
About PDSA
Written by the company
As the UK’s largest veterinary charity, PDSA is dedicated to supporting people and their pets. PDSA provides free and low-cost vet care in 49 Pet Hospitals across the UK to people that can’t afford the full cost of their pet’s care, ensuring that pets and their families can stay together longer.
PDSA is the vet charity for pets in need. Every day in our Pet Hospitals across the UK, PDSA vets and vet nurses protect the special bond between owners and their four-legged friends by providing veterinary care to sick and injured pets whose owners otherwise couldn’t afford to pay the full cost of treatment.
PDSA also offers pet welfare education and practical preventive support to combat the unnecessary illness, pain and suffering of pets in low-income households.
Whether it’s supporting pet owners with free advice on our Pet Health Hub, raising awareness of issues such as obesity, or recognising animals who have demonstrated acts of bravery through our Animal Awards programme – we know how important animals are.
Every year, PDSA vets and vet nurses treat over 430,000 pets throughout our 49 Pet Hospitals – that’s 10 pets every single minute. We receive no government funding and rely entirely on public support to continue our work.
PDSA is the vet charity for pets in need. Every day in our Pet Hospitals across the UK, PDSA vets and vet nurses protect the special bond between owners and their four-legged friends by providing veterinary care to sick and injured pets whose owners otherwise couldn’t afford to pay the full cost of treatment.
PDSA also offers pet welfare education and practical preventive support to combat the unnecessary illness, pain and suffering of pets in low-income households.
Whether it’s supporting pet owners with free advice on our Pet Health Hub, raising awareness of issues such as obesity, or recognising animals who have demonstrated acts of bravery through our Animal Awards programme – we know how important animals are.
Every year, PDSA vets and vet nurses treat over 430,000 pets throughout our 49 Pet Hospitals – that’s 10 pets every single minute. We receive no government funding and rely entirely on public support to continue our work.
Contact info
United Kingdom
- pdsa.org.uk
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically replies within 48 hours
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The staff have been very supportive the…
The staff have been very supportive the vets are a god send . Overall they made me feel better and confident.
May 11, 2026
Unprompted review
Reply from PDSA
Hi Elisha,
Thank you for your kind review.
Vince @ PDSA
The vet/nurse was lovely
The vet/nurse was lovely, so sympathetic and understanding.
Clean and friendly surgery. Got a plan to fix my wee cats teeth. Use this surgery for years with my pets. Always understanding.
May 13, 2026
Unprompted review
Reply from PDSA
Hi Carla,
Thank you for the fantastic feedback, we really appreciate it.
Please give your wee cat a fuss from me.
Vince @ PDSA
The staff here clearly care about animals.
The staff here clearly care about animals and I feel better supported than from a private outfit, at a fraction of the price.
May 13, 2026
Unprompted review
Reply from PDSA
Hi Richard,
Thank you for the great review, we really appreciate it.
Vince @ PDSA
Staff are very helpful and great people…
Staff are very helpful and great people to talk to.
May 14, 2026
Unprompted review
Reply from PDSA
Hi June,
Thank you for your lovely feedback, it means a lot to us.
Vince @ PDSA
PDSA do a great job always polite…
PDSA do a great job always polite professional vets I have taken my dog to Aston vet hospital from a puppy she was spayed and treated for a cut paw and had all her injections and treated for ear infection and it's always affordable thank you all
May 14, 2026
Unprompted review
Reply from PDSA
Hi John,
Thank you for the great feedback, we have passed this on to the team at our Birmingham Aston Pet Hospital.
Vince @ PDSA
Very professional and understanding of…
Very professional and understanding of diffrent people and pets needs
May 13, 2026
Unprompted review
Reply from PDSA
Hi Kellie,
Thank you for your kind words.
Vince @ PDSA
Great service
May 13, 2026
Unprompted review
Reply from PDSA
Hi Mel,
Thank you for your five star review.
Vince @ PDSA
Exceptional Service
The service from the Coventry Branch was exceptional. It was sad news for my cat Shadow 16 with a mass in intestines. They were sensitive and kind. They saved Shadows life several years ago when he had a bladder operation and then it had to be done again... I will be forever grateful
May 12, 2026
Unprompted review
Reply from PDSA
Hi Teresa,
Thank you for your lovely review, we really appreciate your kind words. I'm sorry to hear about Shadow but I am glad we can be here for you and Shadow. I have made sure to pass your feedback onto the team at Coventry.
Best wishes
Jade @ PDSA
I have registered with PDSA now for…
I have registered with PDSA now for second time, my dog has some health issues and they have helped me a lot with this, appointments have been easy to make online and they always contact me soon after, great service I have been very glad to have them.
May 13, 2026
Unprompted review
Reply from PDSA
Hi Sandra,
Thank you for your 5 star review, I am very glad we were able to help with your little one and I hope they make a speedy recovery!
Best wishes,
Jade @ PDSA
Reply from PDSA
Hi Suzanne,
Thank you for your 5 star review, we really appreciate it!
Kind regards
Jade @ PDSA
The PDSA are the best team of… caring and understanding professional care givers I have come across, they are totally trustworthy and loving to the dog, who is my everything. ❤️
The PDSA are the best team of professionals I have ever had the pleasure to work with. They have helped me with my last dog. Also with Tara, she’s a joy and it’s all because of the PDSA! They removed her back leg and since then she’s been so happy and pain free.
May 13, 2026
Unprompted review
Reply from PDSA
Hi Sarah,
Thank you for your 5 star review, your words are so kind. I am so glad we were able to help with little Tara and that she is now pain free. I hope they are all doing well!
Best wishes
Jade @ PDSA
We should be very thankful to PDSA for…
We should be very thankful to PDSA for helping people to take care of their pets. Some of us are on benefits or low incomes, carers etc. we all have reasons why we need to use PDSA but imagine if we didn’t have them! We’d never be able to fully take care of our pets, and we know how much we love our pets! They help us tremendously and stop certain people from committing suicide or other mental or physical health problems. So Thank you PDSA!
May 14, 2026
Unprompted review
Reply from PDSA
Hi Patricia,
Thank you for your amazing review, we really appreciate all your kind words. We really do love pets, I couldn't have said it better myself!
Best wishes
Jade @ PDSA
The most incredible team I have met
The most incredible team I have met, kind caring and so supportive, took care of my baby straight away and made me feel less stressed
May 11, 2026
Unprompted review
Reply from PDSA
Hi Miss Rashid,
Thank you for your lovely review, I am so glad we could be of service. I hope your little one is feeling better quickly!
Kind regards
Jade @ PDSA
Fantastic service again from PDSA stoke.
Fantastic service again from PDSA stoke.
May 12, 2026
Unprompted review
Reply from PDSA
Hi Amanda,
Thank you for your lovely 5 star review. I have made sure to pass your feedback onto the Stoke Pet Hospital!
Kind regards
Jade @ PDSA
Absolute god send having this locally
Absolute god send having this locally! The staff are all so lovely, non judgemental & kind. They always appreciate any donation.
Most importantly everyone is charged fairly! Unlike other vets in the area. Vets need to take notice and follow suit. Never go anywhere else now. X
May 12, 2026
Unprompted review
Reply from PDSA
Hi,
Thank you for your wonderful review! That is so nice of you to say, we really appreciate it!
Best wishes
Jade @ PDSA
My first experience with PDSA was…
My first experience with PDSA was fantastic. The staff are amazing, super friendly and helpful. Thank you so much for what you offer, truly grateful!
May 12, 2026
Unprompted review
Reply from PDSA
Hi Debs,
Thank you for your kind review! I am so glad we could be of service and that your experience with us was so positive.
Many thanks
Jade @ PDSA
Staff very friendly and knowledgeable
Staff very friendly and knowledgeable. Felt we were getting the best treatment across the board
May 12, 2026
Unprompted review
Reply from PDSA
Hi Julie,
Thank you for your lovely review. I am so glad we could be of assistance.
Kind regards
Jade @ PDSA
Always there when I need them
May 12, 2026
Unprompted review
Reply from PDSA
Hi Joshua,
Thank you for your lovely review, we really appreciate your kind words. Glad we can be of service.
Many thanks
Jade @ PDSA
Answer phone call was quickly…
Answer phone call was quickly understanding to my needs told wat to do and how to go about my request
May 13, 2026
Reply from PDSA
Hi Joseph,
Thank you for your wonderful review, it is much appreciated. I have made sure your feedback is with the representative you spoke with.
Kind regards
Jade @ PDSA
Genuinly got eobbed 2.500 off the…
Genuinly got eobbed 2.500 off the animal trust.
PDSA took over cost me 300.
Reliqble honest and reqlly pet friendly.
May 1, 2026
Unprompted review
Reply from PDSA
Hi Charlie, thank you for your lovely review. We are glad to help!
Many thanks,
Jade @ PDSA
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